Chadwell Telecom Opiniões 

335
•
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A curtesy from Luke being midway of my contract, resulted in being able to change from o2 to ee for a small extra amount each month. He was very helpful and my new sim card arrived within the next cou... Ver mais

Classificada 5 em 5 estrelas

Communication has been good, the switch was easy. There was a minor admin error, this was dealt with efficiently and immediately. I like dealing with a relatively small company. I haven’t spoken to a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

335 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(335)

183 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Better price…

We decided to change from the company we had been with as they were getting more expensive. We found Chadwells to be very competitive and the price was so much better. The whole process was so easy and everything explained really sympathetically.
It was really good to speak to a human instead of a machine as well

7 de setembro de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good morning Pauline,,

Thank you for taking the time to leave a review. We work hard as a team to make the switch as easy as possible from start to finish, and we know this can be stressful if it's not done the right way.

We endeavour to keep our customer service as personal as we can for each individual customer, as we mentioned on the welcome call, please feel free to contact us; there is no question too small.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,
Kirsty @ Chadwell Telecom

Classificada 5 em 5 estrelas

Great service & Friendly Staff

Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even if you aren’t sure about switching.

Special shout-out to Kai Wingate for being so helpful!

7 de setembro de 2026
Opinião espontânea
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon James,

We really appreciate you taking the time to leave a review - I will be sure to pass on the 'shout out' to your account manager Kai!

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Ashleigh @ Chadwell Telecom

Classificada 5 em 5 estrelas

Truly excellent customer service

Truly excellent customer service, a thing of the past and just how it should be.
Thanks!

3 de setembro de 2026
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Resposta da Chadwell Telecom

Good afternoon Andy,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kirsty @ Chadwell Telecom

Classificada 5 em 5 estrelas

Purchasing a new sim.

I spoke with Amir who was very helpful in talking me through & guiding me through the whole process. I have received my new sim with full instructions on what I need to do next. Just as Amir said.
Many thanks.

1 de setembro de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon Tracey,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Ashleigh @ Chadwell Telecom

Classificada 5 em 5 estrelas

Staff pleasant and helpful.got me a…

Staff pleasant and helpful.got me a great phone and sim deal on 02

3 de setembro de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good morning Paul,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Luke @ Chadwell Telecom

Classificada 5 em 5 estrelas

Great communication

Great communication, switch over went very well.

28 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good morning Malcom,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Stuart @ Chadwell Telecom

Classificada 5 em 5 estrelas

Highly Recommended

Excellent customer service and clear communication!

3 de setembro de 2026
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Resposta da Chadwell Telecom

Good morning Graeme,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Neil @ Chadwell Telecom

Classificada 5 em 5 estrelas

Seems to do exactly what I want from a…

Seems to do exactly what I want from a phone

1 de setembro de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good morning Chris,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Ashleigh @ Chadwell Telecom

Classificada 5 em 5 estrelas

Great priced sim deal

Great priced sim deal , great connection , fast set up and really good customer care 👌

1 de setembro de 2026
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Resposta da Chadwell Telecom

Good morning Andrew,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kirsty @ Chadwell Telecom

Classificada 5 em 5 estrelas

The best customer service experience…

The best customer service experience EVER!

28 de agosto de 2026
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Resposta da Chadwell Telecom

Good afternoon Simon,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Tess @ Chadwell Telecom

Classificada 5 em 5 estrelas

Easy straight forward change over

Very easy to change over and keep my old number, great communication. Cheaper than my previous provider.

28 de agosto de 2026
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Resposta da Chadwell Telecom

Good afternoon Mararet,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Amir @ Chadwell Telecom

Classificada 5 em 5 estrelas

I'm impressed with CHADWELL customer service

I spoke with a lovely man named Luca. He explained how CHADWELL worked and about price increases after a year. His manner was friendly and very informative. So far, I have had good service from the people of CHADWELL.

28 de agosto de 2026
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Resposta da Chadwell Telecom

Good afternoon Maureen

It was lovely to speak to you earlier, and I am so happy to hear that you are happy with the services you have received from Luca, the information has been passed on !

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Kirsty @ Chadwell Telecom

Classificada 4 em 5 estrelas

Quick and easy new users switchover was faultless…

Just received an invoice for extra £28with no details of phone calls chargeable and i only used my phone on watap when i was away for the week and easy switchover was faultless no problem at all

27 de agosto de 2026
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Resposta da Chadwell Telecom

Good afternoon Bill,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Marco @ Chadwell Telecom

Classificada 4 em 5 estrelas

Changing supplier

No issues when changing supplier, good support so far (little early to say)
More reasonable price than my previous supplier. Looking forward to the year ahead.

27 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon Ian,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Luca @ Chadwell Telecom

Classificada 5 em 5 estrelas

It was all done easily with minimum…

It was all done easily with minimum effort and everything was well explained.

26 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon James,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,
Tess @ Chadwell Telecom

Classificada 5 em 5 estrelas

Excellent 121 advice from Tess

Excellent 121 advice from Tess
Recommended a colleague to Chadwell, Tess managed my colleagues account as well
All good.

25 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon John,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Ashleigh @ Chadwell Telecom

Classificada 5 em 5 estrelas

Great company to deal with

Helpful friendly staff who explain everything clearly and everything goes exactly as they say, new sims arrived on the day they stated, changeover happened on the day they stated and what more can you ask for?? Follow up call to make sure everything went well and clearly a great team who do exactly what they say and what we wanted !!

25 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon Graham,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,
Tess @ Chadwell Telecom

Classificada 4 em 5 estrelas
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon Ashley,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,
Tess @ Chadwell Telecom

Classificada 5 em 5 estrelas

The staff were very helpful

The staff were very helpful, polite & knowledgeable from the start to the finish of the switching process. Everything was well explained. How the process happens, the steps required & how it will occur.
I cannot fault their service plus they were dealing with a very nervous customer as I don't like swapping.

25 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon Dian,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,
Ben @ Chadwell Telecom

Classificada 5 em 5 estrelas

Happy with the deal I go the staff on…

Happy with the deal I go the staff on the phone were very helpful Teresa Derwent

24 de agosto de 2026
logótipo da Chadwell Telecom

Resposta da Chadwell Telecom

Good afternoon Teresa,

We really appreciate you taking the time to leave a review -

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,
Luke @ Chadwell Telecom

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