Received a polite friendly knowledgeable call in response to my network strength enquiry. About to move address & already discovered our current network provider strength is whofully inadequate. C... Ver mais
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Leia as opiniões dos outros
A curtesy from Luke being midway of my contract, resulted in being able to change from o2 to ee for a small extra amount each month. He was very helpful and my new sim card arrived within the next cou... Ver mais
Communication has been good, the switch was easy. There was a minor admin error, this was dealt with efficiently and immediately. I like dealing with a relatively small company. I haven’t spoken to a... Ver mais
A empresa respondeu
Id like to thank the customer support team, mainly Ashleigh Parton for going all out to get my number ported from sky to ee It took 4 weeks to get it done but it now finally works Great effort by... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contacto
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,8
Excelente
335 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 50% das suas opiniões negativas
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Ashleigh Ticks All The Boxes!
Ashleigh is very friendly, knowledgable, patient and thorough in resolving my issues on more than one occasion. She has returned calls and followed through on each issue until I was totally satisfied with the service she provided. Here professionalism is second to none that I have experienced in this country. Exceptional and reliable customer service,
27 de julho de 2026
Resposta da Chadwell Telecom
Good afternoon Vernon,
We really appreciate you taking the time to leave such a lovely review, It is great to hear that you are a happy customer!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
Pretty poor experience with Chadwell
Pretty poor experience with Chadwell. I signed up for a couple of phone lines for our Ltd company, and while the 36 month contract was a long one, I was made various promises regarding price reductions and new handsets during the 18 month review period.
While I did get an email confirmation of these promises, its my own fault for not making sure those had also landed in the contract itself.
When I came to the 18 month review, the terms were significantly poorer than I had been led to believe, and "it's industry standard" was the explanation provided.
Overall I am not able to shake the feeling that I was somewhat mis-sold.
27 de julho de 2026
Opinião espontânea
Fabulous service from Tess & Kirsty
Fabulous service from Tess & Kirsty. Everything was explained well & it all went smoothly, 100% stress free. I’ve gone from stressing over not having any signal or data from my previous provider to having it wherever I go with no issues. Great service from start to finish and it was a nice gesture to receive a courtesy call a few weeks after to make sure everything was going well. Cannot recommend enough! Thank you lovely ladies 😊😊😊
22 de julho de 2026
Resposta da Chadwell Telecom
Hi Nicki,
We really appreciate you taking the time to leave such a lovely review, It is great to hear that you are happy so far and as I said on the welcome call, feel free to call us anytime for advice throughout your contract with us.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Great service from start to finish
Great service from start to finish, no hassle, easy application and seamless transition, highly recommend
21 de julho de 2026
Resposta da Chadwell Telecom
Hi Matt
Thanks for taking the time to leave a review, It is great to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Very helpful and thorough
Very helpful and thorough. He explained everything clearly and simply, which made it much easier to understand. Processing large amounts of information and technical jargon can be especially challenging for individuals with ASD, and although the gentleman I spoke to wasn't aware of this, he communicated in a way that was easy to follow. I really appreciated his patience and clear explanations.
2 de julho de 2026
Resposta da Chadwell Telecom
Hi Marie,
Thanks for taking the time to leave a review, It is great to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Swift services
Swift services, good communication skills and amazing customer service
30 de junho de 2026
Resposta da Chadwell Telecom
Good morning Temitope,
Thanks for the review, It is great to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Excellent- Would highly reccomend
Neil Evans helped move a few of our mobile lines over. They were nothing but helpful, reliable, and quick to help with any queries or needs. I would highly reccomend. Customer service was top teir too.
25 de junho de 2026
Opinião espontânea
Resposta da Chadwell Telecom
Hi Mollie,
Thank you for the great review. It's great to know that you are happy with our services. I am happy we managed to sort out your data issues and hope you get to stream your BBCiPlayer for the football!
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty @ Chadwell Telecom
Resposta da Chadwell Telecom
Hi Keith,
Thanks for the review, It is great to know that you are happy with the a help and service so far.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Super happy with my experience of using…
Super happy with my experience of using chadwell telecom, upon upgrading for a second term I had an issue with the new handset which was rectified super quickly thanks to Ashleigh from the customer services team.
27 de maio de 2026
Resposta da Chadwell Telecom
Hi Phil,
Thank you for the great review, its great to know that you are happy with our services.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Resposta da Chadwell Telecom
Good morning Keiron,
Thanks for the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Amir was very patient and understanding…
Amir was very patient and understanding while I was getting the previous supplier sorted who were taking their time to cancel my contract.
He sorted things very quickly and clearly thank you very much.
15 de maio de 2026
Resposta da Chadwell Telecom
Hello Phillip,
Thanks for taking the time to leave the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Resposta da Chadwell Telecom
Good afternoon,
Thanks for the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Marco @ Chadwell Telecom
Resposta da Chadwell Telecom
Good afternoon June,
Thanks for the great review, It is good to hear that you are happy with the a help and service received from Chadwell.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Joe @ Chadwell Telecom
We had a problem with overseas calls &…
We had a problem with overseas calls & even though the portal was down, Kirsty was able to help us & keep us informed along the way. The issue was dealt with promptly & efficiently.
29 de abril de 2026
Resposta da Chadwell Telecom
Hi Sue,
Thanks for the review, It is great to know that you are happy with the a help and service so far.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell Telecom
Excellent 👍👍👍
28 de abril de 2026
Resposta da Chadwell Telecom
Hi Jenny,
Thankyou for the review, It is lovely to hear that you are happy with the a help and service received.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ashleigh @ Chadwell Telecom
So very easy to complete move.
28 de abril de 2026
Resposta da Chadwell Telecom
Hi Frank,
Thank you! . We aim to make the transfer as easy as possible!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regard
Ashleigh @ Chadwell Telecom
Very reliable business
Very reliable business . They helped me secure my handset with no problems at all.
I highly recommend them to everyone.
28 de abril de 2026
Resposta da Chadwell Telecom
Hi Aureo,
Thank you for your review. We try very hard to provide the very best support and service to all of our customers, so it is really great to hear feedback that we are achieving what we set out to !
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regard
Joe @ Chadwell Telecom
Very pleased with the service I received from Imar.
Imar was very polite and extremely helpful.
He guided me through the full transaction changing my sim only contract.
27 de abril de 2026
Resposta da Chadwell Telecom
Hi Margo,
Thank you for the review!!!
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty @ Chadwell Telecom
Very fast and easy .made sure I was…
Very fast and easy .made sure I was comfortable with the prices and what was the best option for myself
16 de abril de 2026
Resposta da Chadwell Telecom
Hi Sinead,
Thank you for the great review, its great to know that you are happy with our services.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Kirsty Almond @ Chadwell Telecom
Post-hacking recovery
Ashleigh (and Luca on our initial contact with you) were both extremely helpful, knowledgeable, accommodating, creative, kind and supportive in our stressful hacking circumstances. They were available, prompt with responding and went well beyond the ordinary bounds of professional service. We would recommend you. The only slightly less satisfactory process was when we were sent thought to Chadwell via 02 was that the receptionist was not able to pass us straight through to the relevant person, but had to send a separate message to them. This did not seem quite so reliable. This may have been because O2 had a fault and were having to forward clients to you. Many thanks. Pam and Paul
15 de abril de 2026
Resposta da Chadwell Telecom
Hi Pam,
Thanks for the review!, it is so great to know you are happy with our services.
At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
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