Charlene's Safe Ride Opiniões 38

TrustScore: 1.5 em 5

1,4

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Classificada 1 em 5 estrelas

Driver NEVER SHOWED UP for 6:00am ride to the airport. I called them and they said I could get a ride with”someone else” had to drive ourselves and pay a large parking fee covering 10days.

Classificada 2 em 5 estrelas

Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They advertise that they take Duke flex, but then refuse to take it as a form of payment once you are in the car. Ridiculous

A empresa respondeu

Classificada 5 em 5 estrelas

I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Táxi
  2. Loja de acessórios para automóveis
  3. Agência de viagens

Informação fornecida por diversas fontes externas

Book in advance, prepay and get your driver on time or your double money back guarantee.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

38 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Perfection

The kind, prompt, articulate lady driver was a joy. Patient helpful... a fun and relaxed professional ride. Highly recommend!

21 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Just wanted to place on record our appreciation for the service provided. The Drivers were courteous and on time. We as parents sending kids from other end of the world- Philippines- worry and are very anxious- because of Organisations like yours, you ease our anxiety.

Thank you again.

13 de janeiro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

EXCELLENT SERVICE!!

This by far the friendliest taxi service I have experienced in a long time. I will be recommending them to all of my friends. Thanks so much for providing us a great riding experience!!

20 de fevereiro de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Does the Job

The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.

28 de julho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Hi K.B.,

Sorry to hear about this! You can get the student rate if you book online.
We considered your suggestion and starting today, we'll include the off-campus location to benefit from the on-campus rate to/from RDU Airport. Thank you for your feedback - Bell

Classificada 5 em 5 estrelas

very pleasant and easy to use

The driver was prompt and courteous. The trip went well and I have no reservations about using them again.

9 de julho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Thank you Megan and welcome back any time, we're here to transport you safely and promptly.

Classificada 5 em 5 estrelas

excellent service, very accomodating

my flight into Raleigh arrived almost 45 minutes early and the driver was already waiting for me. very nice and great driver.

my meeting ended almost an hour early and the driver was able to pick me up early. very pleased with the service. would definitely use Charlene's Safe Ride again without hesitation.

27 de junho de 2014
Opinião espontânea
Classificada 5 em 5 estrelas

Courteous Service

I called Charlene's Safe Ride and the friendly dispatcher took my info and let me know a cab would be on the way. Minivan showed up very promptly, the driver was courteous and helpful

27 de junho de 2014
Opinião espontânea
Classificada 4 em 5 estrelas

always reliable, on time and friendly service

I was lucky to find Charlene's when looking for an airport service in Durham. I have needed to travel to Durham quite a bit recently for family issues and I knew I could always rely on them. Great value, timely and reliable service, great follow up and confirmations.

I enjoyed learning the history of the drivers, very engaging.

25 de junho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Thank you Gillian for your business! All our drivers enjoyed driving you.

Classificada 5 em 5 estrelas

Great experience

Driver was friendly and professional, arrived on time, and got me to my destination quickly. When I requested receipts for my finance department, CSR responded within 10 min. Will definitely use CSR again.

25 de junho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Hi Julia! Thank you for your review. We really appreciate hearing about your experience.

Classificada 4 em 5 estrelas

The best service in town!

I used this service in serval occasions and loved it. I would like to see more smaller cars instead of mini-vans. I highly recommend them to you!

25 de junho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

We now offer Luxury Towncar service, just ask for it. Also, we're expanding to service: Cary, Morrisville and Brier Creek area, check out our new site: www.briercreektaxis.com

Classificada 5 em 5 estrelas

Timely, responsible, pleasant, clean, safe, friendly, and easy to reserve.

We have used Charlene's every time we go out of town on a trip. They are reliable, and it is good to know someone will be at the airport to get you when you get back. They call you at the airport. They come to your home right on time. The driver's are nice and the cabs are clean. A good deal all the way around.

18 de junho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

We're glad that you're happy with our service.

Classificada 5 em 5 estrelas

Very Good!!

My driver John was very kind and I enjoyed the time very much. I hope John will take me to the RDU airport again.

17 de junho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Will do our best to assign John in the future. Thank you for your business

Classificada 5 em 5 estrelas

Dependable company.

I have used CR for a few years and would recommend them to anyone.

11 de junho de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Thank you for your review and recommendation.

Classificada 4 em 5 estrelas

Who else could I trust to show up at 4AM?

I recently used Charlene's Safe Ride because I had an early flight. I have used other taxi and shuttle services in the Raliegh Durahm Triangle Area and others are cheaper but I've had close calls when drivers showed up late. And that was for mid morning. I needed a service I could trust to show up when the rest of the world is asleep, and Charlene's rewarded my trust.

20 de maio de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Thank you for your review.

Classificada 5 em 5 estrelas

Excellent

What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1

29 de abril de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Thank you for your review.

Classificada 5 em 5 estrelas

2am pick up with water and all!

I had a wonderful time with Charlene's Safe Ride. My driver brought water and a soda for me after a long trip. Was thankful to find such a wonderful company for an early morning ride.

29 de abril de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Hi Samantha! We're glad to hear that you were happy with our service - Your review kind can go a long way! Please try our Free Wakeup call if you haven't.

Classificada 5 em 5 estrelas

Excellent Service!

I used Charlene's Safe Rides to transport my out of town physicians from the Durham Marriott to various locations in the area. The service was excellent and they were on time! My guests seemed to enjoy the service as well. Thank you CSR for providing excellent service.

29 de abril de 2014
Opinião espontânea
logótipo da Charlene's Safe Ride

Resposta da Charlene's Safe Ride

Hi Michele, thank you so much!! We're so pleased that you & your guests enjoyed our service. Be sure to let us know if there's anything we can do to make your experience better. Bell

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