Cheapflyshop Opiniões 

922
•
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is a review of Scott not the company! The company cheapfly is a scam! Scott was extremely helpful despite the company he works for. We are elderly and hearing impaired so he was very patient... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I⁰ had a wonderful experience with ANUJ (Rohan) as my travel agent. He was extremely patient in helping me find the right tickets at the best price. What stood out most was his genuinely customer-ce... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Hi, I understand that my booking has been force-cancelled because the ticket could not be confirmed - Reservation number - CFSAU35245 Please confirm that the full amount of A$671.29 charg... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Anna was very patient, despite my frustration regarding changes & costs thst seemed OTT. Much of it, I did not understand which was very frustrating but Anna politely explained all aspects every st... Ver mais

A empresa respondeu


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

922 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(922)

740 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Dean’s customer service 5 star, booking system 4 stars.

Dean’s customer service was 5 star. The booking system wasn’t and failed to confirm my paid fare.
I have to buy a more expensive ticket and on different airline, given a rating of 4 stars, overall.

23 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Customer,

Thank you for your feedback and for recognizing Dean’s excellent customer service. We’re pleased to hear that you received five-star service from Dean.

We sincerely apologize for the issues you experienced with our booking system and for the inconvenience caused when your paid fare was not confirmed. We understand how frustrating it must have been to then purchase a more expensive ticket with another airline.

Your feedback is very important to us, and we will share your comments with the relevant team as we continue to improve the reliability of our booking process. We truly appreciate your overall four-star rating and hope to have the opportunity to provide you with a seamless five-star experience in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Fast response and outstanding support

Fast response and outstanding support. Thank you, Scott, for being so supportive and for going above and beyond to try to secure a seat on the requested flight. Truly appreciated. Now im waiting for my ETicket to come through 😆

22 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Noma,

Thank you for your wonderful feedback. We’re delighted to hear that Scott provided you with fast, outstanding support and went above and beyond to assist you with securing a seat on your requested flight.

We truly appreciate your recognition of Scott’s dedication and commitment to providing excellent customer service. We hope your e-ticket reaches you shortly and that the rest of your travel experience is smooth and enjoyable.

Thank you for choosing our services, and we look forward to assisting you again in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Emily was excellent in her providing…

Emily was excellent in her providing information and completing the boarding.

21 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Kamaran,

Thank you for your kind feedback. We’re delighted to hear that Emily provided you with excellent service and was clear and helpful in providing the information you needed while completing your boarding.

We will be sure to share your appreciation with Emily, as recognition of her efforts is greatly valued. Thank you for choosing our services, and we look forward to assisting you again in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

sent email had a query about flights…

sent email had a query about flights ,had a phone call from Emily very polite and answered all my question and followed, up with a email ,thank you EMILY FORE YOUR GOOD SERVICE
REGARDS V J BROWN

21 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear VJ Brown,

Thank you, V J Brown, for taking the time to share your wonderful feedback.

We’re delighted to hear that Emily provided you with such polite, helpful, and professional service. It’s especially pleasing to know that she took the time to answer all your questions during the call and followed up with an email to ensure everything was clearly addressed.

We will certainly share your kind words with Emily, as recognition like this is greatly appreciated. Thank you for choosing our services, and we look forward to assisting you again in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

My ticket was handed by Anna

My ticket was handed by Anna , everything was super easy to get done , helped me a lot while I ran into problems , did it very calmly , thanks very much good place to book a flight . Reasonable prices

21 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Gimsara,

Thank you for your wonderful feedback and for taking the time to share your experience.

We’re delighted to hear that Anna made the ticketing process easy and provided you with helpful, calm, and professional assistance when you encountered difficulties. We’re especially pleased that she was able to make the experience smooth and stress-free for you.

We will be sure to share your kind words with Anna, as your recognition means a great deal to our team. Thank you for choosing us for your flight booking, and we’re glad you found our prices reasonable.

We look forward to assisting you again on your future travels!

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

I booked my flight with cheapflyshop

I booked my flight with cheapflyshop. Emily guided me through out the whole time and made sure all my details and information was correct. She was very helpful and kind.
I would recommend to book with cheapflyshop.

21 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Hamza,

Thank you for your wonderful feedback and for recommending CheapFlyShop.

We’re delighted to hear that Emily guided you throughout the entire booking process and carefully ensured that all your details and information were correct. It’s wonderful to know that her helpful, kind, and attentive service made your experience a positive one.

We will be sure to share your kind words with Emily, as recognition like this means a great deal to our team.

Thank you for choosing CheapFlyShop. We truly appreciate your trust and recommendation and look forward to assisting you again with your future travel plans.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

I'm happy that Dean was very helpful to…

I'm happy that Dean was very helpful to assist me with the changes of my booking for my Round trip from Brisbane to Manila and back to Brisbane hopefully in the future thing's has to be easier.

21 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Michael,

Thank you for taking the time to share your feedback. We’re pleased to hear that Dean was very helpful in assisting you with the changes to your round-trip booking from Brisbane to Manila and back.

We truly appreciate your patience and understanding, and we’re glad Dean was able to support you throughout the process. We also value your feedback regarding making future booking changes easier and will continue working to improve our service and customer experience.

We’ll be sure to share your kind words with Dean. Thank you for choosing our services, and we wish you a smooth and enjoyable journey!

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Ok and perfect

Perfect and ok

20 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Customer,

Thank you for your positive feedback. We’re delighted to know that you were satisfied with our service and had a smooth experience.

We truly appreciate you taking the time to share your feedback. Your support means a lot to us, and we look forward to assisting you again in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Boarding Card

It was one less thing to do at the airport.
Emily explained and reassured me as to why she rang me. This was a nice but unusual service from my experience.

20 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Madonna,

Thank you for taking the time to share your positive feedback. We’re delighted to hear that Emily provided you with such thoughtful and reassuring service.

We’re pleased that her call helped make your airport experience easier by taking one less thing off your plate. It’s wonderful to know that Emily clearly explained the reason for her call and made you feel reassured throughout the process.

We will certainly share your kind words with Emily. Thank you for recognizing her efforts, and we look forward to assisting you again in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Emiley is very helpful today

Emiley is very helpful today. Good customer service.

20 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Menonkrishna,

Thank you for taking the time to share your feedback. We’re delighted to hear that Emily was very helpful and provided you with excellent customer service today.

We truly appreciate your kind words and will be sure to share your recognition with Emily. Feedback like yours is a wonderful encouragement to our team and reinforces our commitment to providing friendly and helpful service.

Thank you for choosing our services, and we look forward to assisting you again in the future.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

I had a great helpful service here

I had a great helpful service here. Jenny was friendly, easy to understand and was very helpful. I was very happy with the result.
Thank you for help Jenny.

19 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Sophie,

Thank you for your kind feedback. We are delighted to hear that Jenny provided friendly, clear, and helpful assistance throughout your experience.

We truly appreciate your positive comments and will be pleased to share your recognition with Jenny and the team. Thank you for choosing our service.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Thanks to Jeff at the cheapflyshop we…

Thanks to Jeff at the cheapflyshop we are on our way for a holiday.
Great work Jeff and thecheapflyshop.

19 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Todd,

Thank you for your kind feedback. We are delighted to hear that Jeff was able to assist you and help make your travel arrangements a smooth experience.

We truly appreciate your recognition of Jeff and the CheapFlyShop team. We wish you a wonderful holiday and safe travels!

Best Regards,
Customer Support Department

Classificada 4 em 5 estrelas

Scott was really helpful throughout the…

Scott was really helpful throughout the whole process, we really tried to get my flight but unfortunately it was not confirmed and he was really punctual in getting me a refund.

18 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Customer,

Thank you for sharing your feedback. We are pleased to hear that Scott was helpful and supportive throughout the process. We understand that, unfortunately, the flight could not be confirmed, and we are glad that the refund was handled promptly.

We truly appreciate your kind words and will be sure to share your feedback with Scott and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Emily is very nice she really help me…

Emily is very nice she really help me to know every thing

18 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Loverose,

Thank you for your kind feedback. We are pleased to hear that Emily was friendly, helpful, and able to clearly explain everything to you.

We truly appreciate your recognition and will be happy to share your feedback with Emily and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Thanks to Javed

Javed was a great to help me over the phone .

18 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Showhana,

Thank you for your kind feedback. We are pleased to hear that Javed was able to assist you effectively over the phone.

We truly appreciate your recognition and will be happy to share your feedback with Javed and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Rohan is an excellent officer

Rohan, is an excellent customer service officer. He helped me in my difficult situation. I really appreciate his service.

18 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Peter,

Thank you for your kind feedback. We are pleased to hear that Rohan provided excellent customer service and was able to assist you during a difficult situation.

We truly appreciate your recognition of his efforts and will be happy to share your feedback with Rohan and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

I thanks to Emily she is Such a…

I thanks to Emily she is Such a wonderful lady to help thanks

16 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Murtafa,

Thank you for your kind feedback. We are delighted to hear that Emily was helpful and provided you with excellent assistance.

We truly appreciate your recognition of her efforts and will be happy to share your kind words with Emily and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Scott was great vey informative and…

Scott was great vey informative and patient. We needed to upgrade and Scott provided me with few options to choose from. We finally finalised the booking and Scott stayed on the line with me all that time until all was confirmed.

16 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Rania,

Thank you for your kind feedback. We are delighted to hear that Scott provided informative, patient, and attentive assistance throughout the upgrade process.

We are pleased that he was able to present suitable options and support you until your booking was successfully confirmed. We truly appreciate your recognition and will be happy to share your feedback with Scott and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Emily was great very informative and…

Emily was great very informative and very polite.

16 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Ounce,

Thank you for your kind feedback. We are pleased to hear that Emily was informative, polite, and provided you with a positive customer service experience.

We truly appreciate your recognition of her efforts and will be happy to share your feedback with Emily and the team.

Best Regards,
Customer Support Department

Classificada 5 em 5 estrelas

Excellent Service by Emily

Excellent Service by Emily . Really appreciate it .

15 de agosto de 2026
Opinião espontânea
logótipo da Cheapflyshop

Resposta da Cheapflyshop

Dear Gursharan,

Thank you for your kind feedback. We are delighted to hear that Emily provided you with excellent service.

We truly appreciate your recognition and will be pleased to share your kind words with Emily and the team.

Best Regards,
Customer Support Department

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