Cherrydiva Opiniões 

321
TrustScore: 3 em 5

2,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My daughter loves cherry diva jewellery, particularly the belly bars. We have shopped with them several times. We had a slight problem for the first time, where a part was missing. Emailed the custome... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely love cherrydiva. I received my first order today and I am so incredibly happy with it that I’m only going to shop with them from now on. I have always wanted a small gemstone that wasn’t a... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I was recommended this company by my piercer so I was confident in placing an order. I ordered lots of earrings. They arrived quickly, lovely packaging but earrings are cheap rubbish you expect to pay... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Faulty faulty faulty scammers! Won't reply to my emails, have replied once asking for video evidence & then asking me to PAY to return the quite obviously faulty jewellery. Now ignoring all emails! H... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria

Informação fornecida por diversas fontes externas

Bohemian treasure trove that ships world wide.


Informações de contacto

2,8

Aceitável

TrustScore: 3 em 5

321 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,8

Todas as opiniões

(321)

58 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Nose stud upside down

Nothing like the picture described. Ordered love heart l bend and the heart is upside down. What use is wearing a love heart nose stud upside down!! Do not recommend. Wouldn't order from here again

23 de maio de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hi Emma, we’re sorry to read this. We’ve been unable to identify an order or customer-service interaction matching the details in your review. We’d really like to investigate this for you, so please respond to Trustpilot’s request for further information with your order number, or contact our customer service team with your order details.

Classificada 1 em 5 estrelas

Awful cheaply made and cheap looking…

Awful cheaply made and cheap looking jewellery. My ear stud was nothing like the glittering piece it was shown as online. Was so badly made it didnt survive the return journey and was shown as broken by the company who then refused to issue a refund. Terrible customer services. Stay away!!

20 de maio de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hello Suzanne.

As we have explained to you via our email conversation, we cannot accept returns on piercing jewellery which has been removed from the packaging. The jewellery has been removed from the sealed packaging it was shipped to you inside and returned inside a Claire’s accessories packet, as we have shown to you via email.

Classificada 5 em 5 estrelas

Nice jewelry

Nice jewelry, high quality and looks good

1 de novembro de 2025
logótipo da Cherrydiva

Resposta da Cherrydiva

Thank you for your positive review!

Classificada 1 em 5 estrelas

I bought jewellery from this…

I bought jewellery from this website,within 2 weeks it lost its colour and metal began to smell,when I complained about it and asked for refund,I was informed to read the small print before ordering,so I will not recommend this at all,as its quite expensive jewellery, qaulity is 0,I can also see my messages are filtered with,photos not added on do people can see.

6 de abril de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hello Rukshana.

As we explained to you via email, the hoop that you ordered is made from brass, as is noted in both the product description and title of this hoop. There is no small print, all of the materials used in each piece of jewellery are clearly listed in the product description. Not all types of materials used in jewellery suit all people, some people don’t suit gold, some can’t wear silver, sometimes brass isn’t suitable - this is why we clearly state what each of our products is made from - it is up to you to make a decision on of this is suitable for you, using the information we provide on the topic.

Classificada 5 em 5 estrelas

Such gorgeous belly button rings.

Such gorgeous belly button rings.. the packaging is is so gorgeous..definitely will buy from this company again....😀

5 de abril de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Thank you for your kind words, it means a great deal to us 😊

Classificada 1 em 5 estrelas

Worst company ever

Worst company ever. I cannot even begin to express my disappointment.
I ordered a nose ring and stud for my helix, months ago. Failed to arrive. Whenever I had emailed in, you get nothing but attitude or you get ignored.
They won’t refund me, and won’t actually send the items. Which makes me wonder after reading some of the reviews, is this a scam?
Honestly, I’d not recommend at all. Yes the items are cheap on the website, because they don’t actually send them out 🤡

11 de abril de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hello Kylie,

We have provided the proof of delivery, alongside the GPS location of the package to you.

Classificada 1 em 5 estrelas

dangling belly bar broke within 24 hours

dangling belly barbroke within 24 hours of putting in, emailed customer service with photos to be told the charm comes away to prevent injury or getting stuck to stuff. I was wearing leggings and a crop top no where near the dangling part. I bent down and when I came back up the charm was on the floor. trying to return to be told they will inspect it basically saying theyre going to make getting a refund extra difficult! very disappointing and wont be ordering or recommending you guys again! Will contact bank to raise dispute of payment as youve sold me a faulty good. if the charm can detach this easy youd loose it and be left with a standard belly bar for £18? rip off

7 de abril de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hello Nina,

As we explained during the email conversation the link is designed to open if the charm is caught to prevent damage to the piercing itself. We have advised you that we are happy to inspect the jewellery for any issue.

Classificada 1 em 5 estrelas

I haven’t even had the piercing for a…

And as I replied, your website is very misleading. Labelling the piercing as surgical steel with a brass charm lead me to believe the charm was brass and the rest was surgical steel. The entire thing is brass. Not just the charm. Just letting other customers know so that they don’t get mislead also.

7 de abril de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hello Ruby,

As we explained to you in the email conversation, the jewellery that you ordered is made from brass, as is noted in the product description for this item. Brass may tarnish over time when exposed to moisture.

Classificada 3 em 5 estrelas

Elegant.

Elegant, pretty, and easy to wear. I’ve already had compliments on it. The ordering process was simple and hassle-free.

9 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Items arnt as prescribed

What I thought I was getting I didn’t get and them to return it I had nothing but problems trying to fill in the online form a total joke I won’t buy anything from them again

11 de fevereiro de 2026
Opinião espontânea
logótipo da Cherrydiva

Resposta da Cherrydiva

Hello Diane,

The issue you have had with the returns portal is due to you providing an email address with a typo when placing the order - this means when attempting to open your return the information you were providing is incorrect. We have amended this for you, as we have communicated to you via email.

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