Cherrydiva Opiniões 

I ordered some flat back earrings they were present for someone and they are very pleased with them. I ordered myself a ‘Titanium’ belly bar, I have a nickel allergy hence why I ordered the titanium. Within 6hours I had reacted to this and my piercing was going red and sore. I took it out and left it a few days and put it in again and the same happened. I’ve always had a bar in for the 15years I’ve had it pierced and never had an issue. I emailed cherry diva about this requesting a refund as I’m unable to wear it with photos of proof attached and I have had no response. The customer service is bad but yet they’ve sent me two emails since asking me to review the products!

it’s simple but looks high-end. My new favorite piercing jewelry.

This company only dispatch single earrings and not a pair so I returned them immediately for a refund. After a month of no refund I enquired and they were adamant that the parcel never arrived. Spent a few weeks going back and forth by email and sent them proof of posting. My final email from them said ‘ We are happy to defend a claim in court, as you have provided no evidence at all of you making an attempt to return this package and then provided false information to claim that you have returned the package to us.’
Not only will this company not provide a refund for selling singular earrings, but they will refer to customers as liars or fraudsters.
Steer well clear of this company. Their customer service is appalling.

My daughter loves it. So hard to find pretty reversed belly bars

I bought 3 items in a 3 for 2 promotion. All packaged really well and arrived super fast. The items are all gorgeous and great quality. I will definitely purchasing more items for both me and for gifts!

There jut lovely earrings and a good value

I ordered 2 helix earrings they arrived I put them in 1 week later my ear started to bleed the ball broke of and it had 6 little gems on the earring when I took it out 1 of them was missing I can't email this company because the account was set up on my old email which is on my old phone my phone is broke so I have no way to contact this company.

Have purchased items from Cherry diva on numerous occasions now. Super fast delivery and communication with these guy's. Jewellery is great and neatly packaged. Love my jewellery and will always come back to them. Highly recommend them. Thank you.

Cancelled item but they ignored my request and did not answer emails. They still sent item so I return it unopened. They keep saying they didn’t receive it. So refuse to give me my refund. I believe it’s a fraudulent company. Do not buy from them, and reading other reviews they also say as much.

Fantastic service and very good quality goiing to buy more and will definitely recommend cherry diva to others.

Sent on the same day! great service

I’m in love. The jewellery is such good quality and it’s so cute! I’ve brought from this company before and I always will.

Lovely jewellery. I had a minor issue and Cherry Diva went above and beyond to rectify the problem.
I will definitely be a returning customer.

My daughter bought earrings including for her helix but it caused an irritation which she has never experienced from any other brand of earring and has been unable to wear the earring. However she really liked the tummy bars for her naval piercing hence purchased one thinking hopefully that was just bad luck and be a positive outcome this time. She has it in for a couple of hours and already broke in 2!! She has contacted the company twice on their contact form with pictures of the bar within hours of having the order delivered hence it was clear she didn’t have it for long at all and has no replies!! She spent her hard earned paper round money on this jewellery and has been left very disappointed. Avoid Cherry Diva!!!

Such great customer service and very quick on fixing issues, LOVE the jewellery and will stick to getting jewellery from cherry diva :)

Purchased my order 22/05/25.
Order was shipped 23/05/25.

Order was out for delivery on 27/05/25 - wasn’t delivered due to “address inaccessible”. However, I have a ring doorbell, was no delivery attempt on this date and I personally was home on this date. Royal Mail did not attempt to deliver the parcel the next day.

It has now been two months; my order has still not arrived.

Have already contacted this company regarding this twice now. The first time I contacted, I received a response on 12/06/25 asking to confirm my delivery address, however when I responded with my delivery address, I received no further response.

I then used the "contact us" form again on 14th July, but again, got no response.

I have written yet another email today (23/07/25) which will probably be ignored like the rest of my emails.

Not happy at all.

Terrible quality earrings - ordered 2 and one of them the ball is so tightly on the bar it is impossible to use!

The other earring is a really bad quality and not worth the money I paid for these.

* AVOID THIS COMPANY I WISH I DID*

*EDITED AS I HAVE CONTACTED CHERRYDIVA AS PER THE RESPONSE FROM THE COMPANY TO MY REVIEW - THIS HAS NOT BEEN ACKNOWLEDGED *

Customer service none existent. Tracking clearly showed that an item I had received had literally only just been delivered where I emailed to say I wasn’t happy with one of the products, it’s meant to be a gold earring. The website shows a beautiful shiny gold hoop, on arrival they’re definitely not shiny or gold more of a cheap bronze colour. Having paid £24 for the pair I wanted to return them as the website description & pictures are clearly misleading however my return was rejected as I’d opened the packet. They stated if the clear packet was open then I couldn’t return however could clearly see from my email and tracking id only just received them and had no way of showing proving how poor they looked through the wrapping as it was wrapped around 3 times, they where purchased separately yet packaged together meaning neither could be returned. Any company with any good customer service would clearly be able to see this and clearly be able to see that actually yes they do look nothing like the website and also they’d only just been delivered so definitely an exception to their “returns policy” I clearly stated that they either faulty or I’ve got a bad batch and had been mislead as a consumer if they are nothing like the description I have every right to return and was simply ignored!! Avoid this company there are many out there with better more thoughtful understanding customer service.

They’re not fit for resale, hence why my review shows that your standard reply to your returns policy isn’t great customer service. You can not view two separate earrings through a transparent package that’s wrapped that many times it’s not clear. The earrings look nothing like the pictures on the website as is a misleading. The pictures need to be updated or removed from sale to save this from happening in future or they’ll be many more reviews.

I placed an order on 20/06 and then a separate order for a different item late on 23/06.
The first item came 25th June. A week passes, still no second order. I contact them, and they say the order was sent together - no it wasn't, the first order was already out for delivery when I placed the second. When I stated this, they said they would look into it. Left it another few days and then I had to chase it again. Got a very short reply saying the missing item has been resent, no further details. I give it a few more days and email again, asking for tracking details. Emails are now being ignored and I'm having to go through my bank for a refund. Avoid.

As per the reply - the order is now delivered. Only took multiple bad reviews for them to finally send the jewelry they allegedly already resent 2 weeks ago. Terrible customer service.

I bought a belly bar with a sparkly heart. It was really difficult to choose as the selection is fantastic. My order arrived in the cutest little pink box with a 10% off your next order voucher. The belly bar looks A-MAZ-ING! I’m really really pleased with it. Highly recommended and I will definitely be buying more! Thank You Cherry Diva!