Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a differen... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently. We continue to be impre... Ver mais
A empresa respondeu
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equi... Ver mais
A empresa respondeu
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighto... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de sistemas de segurança
- também em
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
12 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Chubb Fire & Security UK
Dear Alison,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The engineer who called had checked a…
The engineer who called had checked a suitable time, arrived as requested, was very helpful and pleasant.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very Good
Very patient and helpful staff. Would be helpful to know when they are visiting.
16 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite not being informed prior to the appointment. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Adrian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great customer service
A positive customer experience from booking the service with the Contact centre through to the delivery from the engineer.
Professional, helpful staff who know their jobs and do them well
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Paul,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Service carried out efficiently and on…
Service carried out efficiently and on time
17 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Tony,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
very friendly tells us everything we…
very friendly tells us everything we need to know about the service
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
We are very pleased with the helpful…
We are very pleased with the helpful and responsive service from Chubb. A big shout out to service engineer Wes.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Simon,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
5 stars excellent service
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighton
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us and will be shared.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great customer service
The engineer turned up on time. He was efficient, polite and respectful of my house. Great customer service. I would definitely recommend.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Conformity inspection
Very pleasant, helpful engineer.
Good advert for Chubb
Did a thorough job in a professional manner.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear City Plumbing,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Service Engineer very good.
Service Engineer very good.
Annual problem of demanding expensive service charge prior to providing service.
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the issue raised with the service charge.
Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com and a member of the team will be in touch.
Best regards,
The Chubb Fire and Security Team
Surgery call out
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently.
We continue to be impressed by the responsiveness and professionalism of the service provided. Thank you to Tony and Chubb for your continued excellent support.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Always on time,very pleasant engineers
Always on time,very pleasant engineers
Always very helpful if we have queries
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Brian,
We are delighted to hear such positive feedback for our engineers! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Simple reset of sensor stuck on active solved problem.
Simple reset of both blue keypad buttons solved problem. One of the sensors was stuck on active. Problem solved in less than one minute!
Chub engineer was friendly and helpful.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Eamonn is a very competent &…
Eamonn is a very competent & knowledgable engineer very helpful and goes about his work quietly & professionally
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear John Biggs Knights Academy,
Thank you for your wonderful review for Eamonn! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Fadi,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The technician turned up on time and…
The technician turned up on time and was very efficient.
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Richard is an absolute pleasure to deal…
Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a difference. He is consistently friendly, polite, professional and genuinely a breath of fresh air.
There is something really reassuring about having the same person return year after year and knowing you can rely on the same excellent standard of service every time. Richard is a great example of how much a familiar face, a positive attitude and a genuine commitment to customer service means.
19 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Heather,
Thank you for your wonderful review for Richard! We appreciate your kind words and are thrilled to hear about the positive experience with our engineer that you have consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A Experiência Trustpilot
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