The same friendly and efficient engineer who has been here several times before, we like the continuity. He phoned the afternoon before our appointment to ask if he could bring it forward as he was in... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Queried the problems we were having with the keypad at the annual service. Discussed with the visiting engineer and decided on a new keypad to replace the ancient keypad we had. This was duly fitted... Ver mais
A empresa respondeu
I wanted to leave a quick review to highlight the incredible customer service I received from Saiqa. She was helpful, professional, efficient, and made the whole process completely hassle-free. It’s r... Ver mais
A empresa respondeu
I had a problem setting the alarm caused by an interruption whlle doing so. I rang Chubb and explained the situation to a lady who was exceptionally helpful and arranged for an engineer to ring me et... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de sistemas de segurança
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
11 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Chubb Fire & Security UK
Dear Di,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good all round service
Booking the appointment was easy, the engineer was on time, promptly did what was required, replaced the battery on the day, explained what he had done and what was needed. Was considerate of the fact I was working on-line from home at the same time as he was conducting the tests.
12 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Telephone Contact
The lady who answered my call this morning was efficient and friendly. She dealt with my enquiry expeditiously.
20 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Brilliant Customer service from Saiqa !
I wanted to leave a quick review to highlight the incredible customer service I received from Saiqa. She was helpful, professional, efficient, and made the whole process completely hassle-free. It’s rare to find such attentive and polite support these days. Saiqa is a fantastic asset to the Chubb team—thank you for your help!
19 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Haider,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The same friendly and efficient…
The same friendly and efficient engineer who has been here several times before, we like the continuity. He phoned the afternoon before our appointment to ask if he could bring it forward as he was in the area. This happened to suit us better, and he was with us about 20 minutes later.
12 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Judi,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick answer and polite operative.
19 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Billy,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Appointment booked through a third…
Appointment booked through a third party as authorised by me - house now let to tenants. Feedback from the Engineer after he had undertaken the work with confirmation of the continued use of the same email address.
12 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Mrs Massey ,
We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Andy was excellent
Andy was excellent. Explained the issue and adjusted it. All seems good.
12 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Nigel,
Thank you for your wonderful review for Andy! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Kirsteen,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Beverley resolved quickly with a…
Beverley resolved quickly with a minimum of fuss
19 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Paul,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
We were visited by one of the Chubb…
We were visited by one of the Chubb engineers at the Beaumont care home in stamford bridge.
He was incredibly professional and courteous when meeting the residents and relatives whilst working in the home.
The engineer was a brilliant representative for Chubb
19 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great service
11 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Will,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
PROMPT ACTION
13 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Speedy resolution of resetting the alarm
I had a problem setting the alarm caused by an interruption whlle doing so. I rang Chubb and explained the situation to a lady who was exceptionally helpful and arranged for an engineer to ring me etc. The engineer was very patient and sorted the problem. All this was done in a very short time - FIRST CLASS SERVICE - Thanks!
18 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
Our regular engineer Kevin is always polite and answers any questions we might have. A credit to the company. We always check he is scheduled for our service as would prefer to wait for him as he knows our alarm system inside out!
4 de agosto de 2026
Resposta da Chubb Fire & Security UK
Dear Jane,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resolved issues very effectively
18 de agosto de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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