Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a differen... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently. We continue to be impre... Ver mais
A empresa respondeu
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equi... Ver mais
A empresa respondeu
5 stars excellent service - the Engineer was extremely knowledgeable, courteous and very helpful. He is an absolute credit to Chubb. Please thank him on behalf of jdm - kind regards Barbara Leighto... Ver mais
A empresa respondeu
Informações sobre a empresa
- Instalação de sistemas de segurança
- também em
- Fornecedor de alarmes de incêndio
- Loja de Equipamento contra incêndios
- Loja de equipamento de segurança
- Serviço de Segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contacto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
12 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Surgery call out
Tony attended our surgery on the same day we reported an issue with our fire alarm system. He promptly identified the fault and resolved the problem quickly and efficiently.
We continue to be impressed by the responsiveness and professionalism of the service provided. Thank you to Tony and Chubb for your continued excellent support.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Always on time,very pleasant engineers
Always on time,very pleasant engineers
Always very helpful if we have queries
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Brian,
We are delighted to hear such positive feedback for our engineers! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Simple reset of sensor stuck on active solved problem.
Simple reset of both blue keypad buttons solved problem. One of the sensors was stuck on active. Problem solved in less than one minute!
Chub engineer was friendly and helpful.
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear David,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Eamonn is a very competent &…
Eamonn is a very competent & knowledgable engineer very helpful and goes about his work quietly & professionally
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear John Biggs Knights Academy,
Thank you for your wonderful review for Eamonn! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Fadi,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The technician turned up on time and…
The technician turned up on time and was very efficient.
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Richard is an absolute pleasure to deal…
Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a difference. He is consistently friendly, polite, professional and genuinely a breath of fresh air.
There is something really reassuring about having the same person return year after year and knowing you can rely on the same excellent standard of service every time. Richard is a great example of how much a familiar face, a positive attitude and a genuine commitment to customer service means.
19 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Heather,
Thank you for your wonderful review for Richard! We appreciate your kind words and are thrilled to hear about the positive experience with our engineer that you have consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Alan as usual was very helpful & on time
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Mrs Moussalli,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Staff as always helpful and respectful…
Staff as always helpful and respectful of being in a residential property
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Melinda,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Always get same engineer who is…
Always get same engineer who is friendly and helpful
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Marjorie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service
13 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
James was efficient and pleasant to…
James was efficient and pleasant to have in my home
20 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Vicki,
Thank you for your wonderful review for James! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
All very efficient as always
All very efficient as always. Thank you
20 de outubro de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
We have a friendly
We have a friendly, polite gentleman who carries out our checks and he is very helpful too.
10 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Susan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
I found the customer advisor to be…
I found the customer advisor to be extremely efficient and my appointment was booked within minutes
19 de outubro de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear G L Parker,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Prompt and efficient
Prompt and efficient annual inspection of our domestic alarm system. Engineer was very professional.
10 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Eric,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good interaction with agent
Good interaction with agent, good result, achieved aim of call.
19 de outubro de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Bonzo,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Prompt and professional booking service
Prompt and professional response to arranging a service visit coupled with sensor relocation request. All requests efficiently catered for and arranged for time / date to suit me.
19 de outubro de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
non site operation disruption
I contacted Chubb to arrange our six-monthly intruder alarm inspection and maintenance visit. Saiqa was responsible for coordinating our site visit and was very helpful throughout the process.
She found a flexible appointment time that would minimise disruption to our operations. Her support and customer service were greatly appreciated.
19 de outubro de 2026
Opinião espontânea
Resposta da Chubb Fire & Security UK
Dear Sakkarin,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The chap was tidy & quick!
18 de outubro de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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