Excellent service, very professional and always keep in touch with reminders. Very competitive quote and no other company has ever beaten them on price Have been with this company for over 10 years no... Ver mais
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very proffesional and helpful on every occasion ive dealt with them this applies to every member of their team that ive spoken with well done !!!!!
I've been with cia for at least 13 years had to use them recently to help evict tenant and they were brilliant. Not sure how I would have done it without them. Have just renewed with them l would defi... Ver mais
CIA insurance we’re a saviour. We had an insurance policy coming up for renewal but had a tenant from hell and we’re going through an eviction, and they were systematically destroying the house with h... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Flexible, comprehensive insurance for a wide variety of tenant and property types. We won't be beaten on price, guaranteed!
Informações de contacto
Boughton Leigh House, Brownsover Road, CV21 1AW, Rugby, Reino Unido
- 01788 818670
- trustpilot@cia-landlords.co.uk
- cia-landlords.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Was not very forthcoming with options
Was not very forthcoming with options, had to make my own enquries and make decission, a bit abrupt on there side.
Reduced Premium after the first year with CIA.
CIA tried their best to get me a reduced premium this year.
No refund received after waiting 16 weeks.
Cancelled a buildings insurance policy in May and despite two letters to CIA no refund or response received from them. Customer Service isn't woeful it is non existent. Have now written to CIA threatening legal proceeding's to secure the refund due.

Resposta da CIA Insurance Services
Easy to deal with
Been customer for many years, always easy to deal with, no time wasting, process renewal easy.
Staff always polite and efficient
The person helping me through the all…
The person helping me through the all it was extremely courteous and knowledgeable
Price and staff
Very good very helpful
The call handler listened and…
The call handler listened and understood my query. They ensured I was given the correct information. Very efficient and clear communication. Thank you.
Good honest company
Good honest company, the customer rep was very helpful and professional
Withdrawal of cover at renewal
Just received an email, with 2 weeks until my policy expires saying that CIA can’t renew my policy but with no explanation given. They also stated that they had previously informed me that they were unable to provide suitable cover, but I can’t find any such notification.

Resposta da CIA Insurance Services
Very efficient nonsense company gave a…
Very efficient nonsense company gave a far cheaper than the previous company would recommend as we have used CIA for 7 years now
Discontinue Cover / Zero Support
CIA have just discontinued my landlord BTL cover due to the fact I live in Vietnam. It is effective two weeks from now and they have given zero assistance in suggesting other providers.
Effectively, 'Thanks for insuring multiple properties over the last 15 yrs. We no longer wish to cover you. Off you pop. Good luck.'
Would have hoped to get a little more support. Never mind.
Competitive, Very smooth and Efficient
Very smooth and efficient, plus competitive rates found for Landlord’s Insurance.
Clear and concise
Pleasant representative on the phone. Congratulations on great customer service.
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