Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Shannon was very patient whilst we updated my modificatons amount as I was scrambling through my paperwork. At one stage we got disconnected but was promptly called back to complete excercise. All my... Ver mais
A empresa respondeu
The email prompting the opening of an account using the new portal, included a registration number of my vehicle. Unfortunately this rego number was for a previous vehicle and not the one currently in... Ver mais
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The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another... Ver mais
A empresa respondeu
I was unable to amend the sum insured from the quote emailed to me online. I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily. After agreeing... Ver mais
A empresa respondeu
Escrito pela empresa


Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super easy to get insurance and I had made a mistake on mine but a simple phone call with fantastic customer service got it sorted in no time 👍

Resposta da Club 4X4 Insurance
I was unable to amend the sum insured from the quote emailed to me online.
I phoned and waited around 10 minutes and the process to amend the amount was done by the consultant easily.
After agreeing with the terms, conditions and options I had selected and making payment, confirmation of payment and new policy details were promptly received via email.

Resposta da Club 4X4 Insurance
The lady I spoke to was very helpful. The price of the policy is a bit rude it just keeps going up.

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance
The customer service I received was quick, knowledgeable, simple and easy. Overall, a short phone call was all that was required to achieve the changes I required.

Resposta da Club 4X4 Insurance
My issue was dealt with and quickly resolved with no hesitation. The staff person provided me with all the information and details I required.

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance
The guy I spoke to was knowledgeable , polite , friendly and helpful. He got my querie sorted out quickly . You guys are an awesome insurance company. So much easier and affordable compared to another big insurance company I have had my beloved 79 series landcruiser insured with for many years. Can’t comment about the claims side of things as ( touch wood ) I haven’t needed to go there . Keep up the good service. 👍

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance

Resposta da Club 4X4 Insurance
I recently contacted Club 4x4 to upgrade my insurance policy and found the entire process straightforward and hassle-free. The customer service representative was friendly, professional and easy to deal with.
Having been a loyal customer for many years, it's positive experiences like this that reinforce my decision to remain with Club 4x4.

Resposta da Club 4X4 Insurance
Very knowledgable, extremely helpful and went way beyond answering my initial request - resulting in a small refund. Highly recommend 😊

Resposta da Club 4X4 Insurance
The phones are answered quickly, by a person who you can understand and that can help you immediately.
I’m a big fan of Club 4x4

Resposta da Club 4X4 Insurance
The conversation was friendly and very helpful.

Resposta da Club 4X4 Insurance
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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