Arnaque totale sur les calendriers de l'avent. Grosse publicité mensongère, c'est honteux de voir ce qu'ils envoient à la place de ce que l'on pense commander. J'ai envoyé un mail, je pense que je n'a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Jardin cocoon sont des voleurs cela fait un mois que j’ai commandé j’ai payé 144 euros pour ce cet outil coupe bordure debrousailleuse tondeuse. Je n’ai aujourd’hui toujours rien reçu. Jardin cocoon a... Ver mais
Pure arnaque, site frauduleux avec de nombreuses fautes d'anglais sur le produit. N'achetez pas !
Absolutely terrible post sales assistance. Go for products like Ring instead. Their iOS app has been faulty for almost a year now (image won’t rotate to landscape and the re-pairing process with the c... Ver mais
1,3
Muito mau
192 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quality and simplicity
Security reinvented. Simple setup, simple operation. Few bells and less whistles. The essentials packed in a small orb with nice esthetics.
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
Thanks Taco! We love your style. We've got a few bells and whistles in the pipeline, so watch out for updates. Team Cocoon
Promising but missing important features
Positive: nice design, easy setup, good video quality
Negative: not all phones are always seen right as present/absent, quite some false alerts but most importantly: at night my phone has the not disturb feature on. Obviously in case of intruders I want to know this. A schedule for automatic sound alarm and/or bypassing the not disturb feature (iPhone, so not possible maybe) would be nice.
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
Really important feedback, thanks Sander. I'll get our lovely support team to get in touch as your phones should be being picked up when you leave! We're hear to listen, so please keep your feature requests coming! Team Cocoon
I had to be patiënt but they deliverd.
It was a new development and some things took a bit longer but it was worth waiting.
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
Pleased to hear it Jaap! Let us know how you get on at help@cocoon.life, we'd love to hear from you? Team Cocoon
It took some time but the result is satisfying
The company delivered the product promised. It is a good product. However, it took more time as estimated and the product (especially the software) leave room for improvement. I would buy a Cocoon again.
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
Thanks Thomas, we did hit a few bumps in the road to shipping! We've got laser focus now on making the Cocoon experience brilliant, which we couldn't have done without our biggest fans and supporters. Team Cocoon
Good camera the price is to much for this alarm system
In the first day the were a few fals alarm
But it becomes better every day
Good and small alarm system
But the price for it a little high
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
Hi Haim, thanks for your review, it's really important for us to hear. Your Cocoon will always be learning from your home environment, and should have your Subsound fingerprint fully mapped within 7-10 day of setup. We're working really hard to bring on new features for the app, and your Cocoon, to make sure our supporters feel that they've got a fantastic product, which is great value for money. We'd love to hear from you if you have any suggestions or feedback that can help us achieve our goal - so please do send anything through to help@cocoon.life. Team Cocoon
Resposta da Cocoon
Hi Graham, that's what we like to hear, and watch this space, things will only get better! Team Cocoon
Excellent! Prompt, friendly, helpful.
Great service from the team at Cocoon. Very prompt to respond, friendly and very helpful. Thanks guys!
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
It's our pleasure Jim, thanks so much for your kind words. Team Cocoon
Piece of mind in one tiny device!
Living in East London, security has always been a day to day concern, but the home security market is quite an intimidating one to step into.
My partner and I are quite early on in our careers and the prospect of signing up to high-cost monthly payments with a security company was outside of our comfort zone. A friend told us about Cocoon and we haven't looked back!
I'm not the most tech savvy but I am attached to my iPhone. Having visibility of what's happening in my flat no matter where I am is so assuring! Easy to set-up (plug in and download app), and easy to use!
Highly recommend it for busy homeowners who don't want the hassle of traditional security services.
22 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
That is brilliant to hear, and thanks for taking the time to let us know. Team Cocoon
Getting better all the time, great customer service.
I've been following these guys since inception and my cocoon was one of the first batch, so I've had some time to 'get to know' the device.
The product is great, some minor bugs but the software updates keep improving all the time. They really take user feedback on board.
The customer service is just brilliant, replying quickly and issues being owned to resolution... it's not often you hear that in this day and age!
Well worth looking at if you're thinking of home security.
21 de agosto de 2016
Opinião espontânea
Resposta da Cocoon
That's great to know Jon, thanks for the incredible support. Team Cocoon
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.