Since we've been with Connect Fibre we've had a great experience with them. The customer support is always top notch (thank you Faye) if you have any queries or issues. The internet is super fast whic... Ver mais
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Leia as opiniões dos outros
John B knocked on my door and i told him i had an issue with my connection which wasnt too much trouble for him, he tried to fix but couldnt so called connect for me and sat with me until support had... Ver mais
A empresa respondeu
Always had great customer service from Connect Fibre. Today was no different. I always feel that you only truly know good service when things go wrong and by the way they respond. Kristian today w... Ver mais
A empresa respondeu
So we have been with Connect Fibre a while and decided upgrade to 500mb. The support we received was phenomenal, a few small hiccups but Matt from Connect Fibre kept in touch and guided us through... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de telecomunicações
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Connect Fibre
Escrito pela empresa
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Faster, Fairer Full Fibre Broadband
Get the quickest, most reliable broadband technology straight to your home at a fair price.
Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre
All packages include:
- Same download AND upload speeds
- UNLIMITED usage
- NO in-contract price increases
- Wi-Fi 7 routers
- FREE expert installation
- Amazing UK customer support
Why Full Fibre is Faster
Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Our full fibre service brings flawless fibre optic speeds right into your home.
Amplify your Wi-Fi
All our packages are powered by the latest Wi-Fi 7 technology. Get greater speed, range, and capacity than ever.
Connect Mesh
Wi-Fi 7 for your whole home. No more dead spots.
No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 7 in every corner of your home. Add Connect Mesh for just £10 a month.
Features:
- UK's best Wi-Fi guarantee
- 120Mbps in every room or your money back
- Easy setup and control
UK's best Wi-Fi Guarantee
120Mbps in every room or your money back
Get Wi-Fi 7 for your whole home with Connect Mesh. No more dead spots.
Informações de contacto
Second Floor, Sundial House, 114 Kensington High Street, W8 4NP, London, Reino Unido
- 01223 080790
- hello@connectfibre.co.uk
- connectfibre.co.uk
4,8
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nelson was the installer
Nelson was the installer.
Really friendly and knowledgeable.
Top guy!
24 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
We appreciate you taking the time to leave this review! Thank you for the Amazing 5 Star review for Nelson and we are happy to hear that he gave you top class service on your installation!
Excellent customer service and so far…
Excellent customer service and so far no issues with connection since I moved across a couple of years ago.
10 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Thank you for the Fantastic Review Mark! We are glad to know that you have had excellent service and no issues!
Not happy with this full fiber keeps…
Not happy with this full fiber keeps cutting out voices are out of sink went off all afternoon friday couldnt get it back very dissapointed
25 de abril de 2026
Resposta da Connect Fibre
We appreciate you taking the time to share your feedback. That doesn't sound right at all. We'll make sure a member of our team reaches out to you to investigate this further and if needed get any problems resolved for you.
Amazing speed and work
14 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
We truly appreciate your feedback, Ryan! It’s fantastic to hear that your speeds are outstanding and that everything is running smoothly!
Spoke to Nick very patient with me as…
Spoke to Nick very patient with me as im not very good with technology. Phoned whenever he said he was going to.Highly recommend him.
24 de abril de 2026
Resposta da Connect Fibre
We appreciate your wonderful review for Nick! It's great to know that he has been so helpful to you! Thank you Vanessa!
Matthew helped me with all my problems…
Matthew helped me with all my problems and assistance me I’ll the very end.
Made my issue easy and hassle free. So thank you so much .
24 de abril de 2026
Resposta da Connect Fibre
We greatly value your positive feedback regarding Matthew! It’s wonderful to learn that your issue was handled efficiently and without any complications. Thank you for taking the time to share your review, Neil!
I was unsure who to go with
I was unsure who to go with, then heard great things about Connect Fibre and they have not disappointed.
Would gladly recommend, 5 star all the way
15 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Thank you so much for your fantastic 5 star review, Michelle! We’re really pleased to hear that you chose Connect Fibre and that we’ve lived up to the great things you’d heard.
Great Help…and assistance… again
Once again I’ve been looking for help with drop outs to my sky system. Leo was absolutely marvellous and her support was outstanding.
A credit to your company.
23 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Thank you so much for the amazing 5 star review for Leo! They were absolutely thrilled when we showed them the review!
Moesha visited today to upgrade our box…
Moesha visited today to upgrade our box and TV equipment. Lovely lass, chatty and approachable. Very knowledgeable and made sure everything was working fully and we were happy before she left. Definitely would recommend.
24 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
We are really pleased to hear that Moesha did an amazing job! We have passed this feedback to her manager! Thank you for the 5 star review Michael!
Exact connection date.
The person I spoke to was very polite, friendly and knowledgeable.
22 de abril de 2026
Resposta da Connect Fibre
Thank you for the Great review Paul!
The Lady i spoke to was named Lottie.
The Lady i spoke to was named Lottie.
She was very helpful and sorted my problem out.
21 de abril de 2026
Resposta da Connect Fibre
Thank you for your review Dennis! It's great to hear that Lottie was able to resolve your problem! :)
Your rep was really helpful explaining…
Your rep was really helpful explaining everything that I needed to know
21 de abril de 2026
Resposta da Connect Fibre
Thank you for reviewing us! It's great to hear that you had a good experience when talking to our rep! :)
Had a great experience with Mobido
Had a great experience with Mobido, super friendly and knowledgeable. He explained the whole onboarding process and there was no “hard sell”. Had an issue with contacting the installations dept which he owned and resolved with professionalism. Communication was outstanding.
16 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Thanks Tracy, that's great to hear that you had such a good experience with Modibo! Enjoy your new lightning fast broadband, and don't forget we have a brilliant refer a friend scheme, you can find out more here https://reward.connectfibre.co.uk/
Resposta da Connect Fibre
Thank you Peter, it's great to hear that this was an efficient experience for you! :)
Great service
Great service, professional, easy! Tosin was very polite! Thank you again for another great deal!
22 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Brilliant! It's always wonderful to hear of good service! Don't forget we have a brilliant refer a friend scheme, you can find out more here https://reward.connectfibre.co.uk/
Stunning performance and first class…
Stunning performance and first class engineers who do not give in and get the job done.
21 de abril de 2026
Resposta da Connect Fibre
Thanks for a great review! Glad to hear our engineers went over and above to get you installed!
Nelson did our install today and what a lovely, kind guy he was
As these faceless companies go Connect Fibre have been outstanding. Good Price, good comms, turned ups on time and connected us up within 14 days of ordering.
Nelson did our install today and what a lovely, kind guy he was. Very knowledgeable and helpful. Overall great service.
21 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Thanks for your fab review Emma. We'll make sure Nelson gets to see this. Don't forget we have a Refer a Friend scheme you can take advantage of. You can find out more here: https://reward.connectfibre.co.uk/
contacted connect broadband twice now…
contacted connect broadband twice now over the last 6 weeks to take up there offer online and on both occasions have not had a reply , so my opinion at this point is not good ,don't put offers out if you not interested in replying ,
Since posting I’ve had a response so that’s good , but they are unable to provide broadband due to technical difficulties, so I am going to adjust my review and stars to 4 knocking 1 off for late response which I think is fair
21 de abril de 2026
Opinião espontânea
Resposta da Connect Fibre
Mark, sorry to hear no-one got back to you, I think the Sales team have been trying to reach out to speak with you. Hopefully you've been able to get your questions answered. If you do need anything else, please don't hesitate to get in touch with our team.
Resposta da Connect Fibre
Hi Matthew. Thanks for the kind review. Don't forget that if you refer a friend, you can both receive up to £60 referral credit. The full details can be found at https://reward.connectfibre.co.uk/?utm_source=Nav&utm_medium=Website+&utm_campaign=aklamio&_gl=1*118lqg6*_gcl_au*ODIwMTM2ODA2LjE3NzMzOTAxMTM
The job was done expertly from start to…
The job was done expertly from start to finish the young lady who came and installed it was excellent at her job and very happy and polite thank you
16 de abril de 2026
Resposta da Connect Fibre
Hi Alan. It's great to hear that you had a good installation experience.
Don't forget that if you refer a friend, you can both receive up to £60 referral credit. The full details can be found at https://reward.connectfibre.co.uk/?utm_source=Nav&utm_medium=Website+&utm_campaign=aklamio&_gl=1*118lqg6*_gcl_au*ODIwMTM2ODA2LjE3NzMzOTAxMTM
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