Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Recently I ordered an iPhone 15 Plus. After 15 days when I did not receive my order I contacted the customer service center every day but every day they said it would be dispatched tomorrow or the day... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

the order was placed on 16th January 2026. But they still saying that there is minor issue which is causing delay in shipment. may i know why it is taking too long to shipped? Edit: Got the Product... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I order iphone 12 on 7 march 2026 and todays date is 22 march 2026 , after 15 days no updates are given , even still expected delivery date remains same pending. every time i wrote a email, there mang... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It's been more than a month, and I choose an iPhone 11 at really affordable price, device feels totally new with premium unboxing experience!! In terms of sales and services also staff's behaviour... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de telemóveis

Escrito pela empresa

Control Z is on a mission to regenerate every smart device's lifespan and lead the world toward smarter consumption. We don’t just renew smartphones—we reinvent what it means to upgrade. Our team of passionate re-engineers is dedicated to constant renewal, turning waste into opportunity. We believe nothing should be discarded when it can be renewed, improved, and made better than ever. This isn’t just about extending the life of technology—it’s about reshaping the way the world thinks about consumption and innovation. Control Z is more than a brand; it's a movement, setting a new standard for tech that’s greener, smarter, and better for the planet.


Informações de contacto

3,0

Aceitável

TrustScore: 3 em 5

237 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

மொபைல் ரொம்ப நல்ல இருக்கு அப்டியே…

மொபைல் ரொம்ப நல்ல இருக்கு அப்டியே புதுமரி இருக்கு எந்த ஒரு பிரச்சனை இல்ல ரொம்ப நன்றி

28 de março de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
Thank you for your kind feedback!
We're glad to know you had a good experience. Your appreciation means a lot to us and keeps us motivated.
Best regards,
Help Desk ControlZ.

Classificada 1 em 5 estrelas

Control Z Scammer

Recently I ordered an iPhone 15 Plus. After 15 days when I did not receive my order I contacted the customer service center every day but every day they said it would be dispatched tomorrow or the day after which it never happened. After 1 month they suddenly told me that they cannot send the device and they will give me the money back after 15 days. My question is if you didn't have the device then why did you take the order and why did you keep me on hold for 1 month. And you should definitely refund the money within 1-2 days.

25 de março de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 9870408480 or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 1 em 5 estrelas

I order iphone 12 on 7 march 2026 and…

I order iphone 12 on 7 march 2026 and todays date is 22 march 2026 , after 15 days no updates are given , even still expected delivery date remains same pending. every time i wrote a email, there mangement reply with your order is in final processing dispatch within 3-5 days . everytime i try to contact with there mangement through call , there agent always busy . Worst mangement. worst company. They don't have any phones . never buy any phones from there website .

7 de março de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 9870408480 or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 5 em 5 estrelas

I Got iPhone 12 In Like New Condition

I Got iPhone 12 In Like New Condition
No Scrach No Usage Mark At All With 100% Battery Health Aslo Verified With 3U Tool.

Thank controlZ

8 de março de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
Thank you for your kind feedback!
We're glad to know you had a good experience. Your appreciation means a lot to us and keeps us motivated.
Best regards,
Help Desk ControlZ.

Classificada 1 em 5 estrelas

Very bad experience about this service…

Very bad experience about this service please controlZ your customer care is very poor controlZ totally froude please Don't buy phone of this website please please 🤬🤬🤬🤬🤬🤬😡😡

26 de fevereiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We regret to learn about your experience and sincerely apologize for the inconvenience caused. This is not the level of service we strive to provide to our customers.
We request you to please connect with us at +91 87450 13111 (Call or WhatsApp) or write to us at care@controlz.world. Our support team will review your concern on priority and assist you at the earliest.
Warm regards,
Help Desk
ControlZ

Classificada 1 em 5 estrelas

Recieved a phone with heating and…

Recieved a phone with heating and battery draining issue. Called the support they say claim warranty in 4 days of delivery. The warranty page does not accept IMEI number. When u call them it's waiting time. Later they reply here ...please share contact number. #yug bhatia never expected such buisness techniques from u. Ur team cry for replacement also with any other product.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We regret to learn about your experience and sincerely apologize for the inconvenience caused. This is not the level of service we strive to provide to our customers.
We request you to please connect with us at +91 87450 13111 (Call or WhatsApp) or write to us at care@controlz.world. Our support team will review your concern on priority and assist you at the earliest.
Warm regards,
Help Desk
ControlZ

Classificada 5 em 5 estrelas

To be honest it is the best phone I…

To be honest it is the best phone I have used till now and they claim it renew but I will say it is like brand new...

10 de janeiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
Thank you for your kind feedback!
We're glad to know you had a good experience. Your appreciation means a lot to us and keeps us motivated.
Best regards,
Help Desk ControlZ.

Classificada 5 em 5 estrelas

I phone 13 pro 8273737390

I phone 13 pro 8273737390

17 de fevereiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
Thank you for your kind feedback!
We're glad to know you had a good experience. Your appreciation means a lot to us and keeps us motivated.
Best regards,
Help Desk ControlZ.

Classificada 1 em 5 estrelas

India ka sabase bura aur bekar renewed…

India ka sabase bura aur bekar renewed mobile company controlz ye log bolte hai Android phones ko 1 years warranty milati hai par real me aisa kuch bhi nahi hai maine Controlz se OnePlus 8 Pro purchase Kiya tha jisme Airtel 5G work nahi kar raha tha aur koi bhi UPI work nahi kar raha tha jab Maine phone warranty claim karne ke liye bheja to 35 din tak phone apane paas rok kar rakhe aur fir Bina thik kiye wapis bhej diye na koi replacement na refund na repair
My name Amjad Ali

24 de outubro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 87450 13111 or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 5 em 5 estrelas

I ordered Iphone 8 Space Grey on 12 Jan…

I ordered Iphone 8 Space Grey on 12 Jan 2026 and received dispatch confirmation on Feb 2, delivered on 4 Feb.
The phone is in excellent condition with some smudges.
They received my call 9/10 times.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
Thank you for your kind feedback!
We're glad to know you had a good experience. Your appreciation means a lot to us and keeps us motivated.
Best regards,
Help Desk ControlZ.

Classificada 4 em 5 estrelas

the order was placed on 16th January…

the order was placed on 16th January 2026. But they still saying that there is minor issue which is causing delay in shipment. may i know why it is taking too long to shipped?

Edit: Got the Product. I cannot give you 5 star due to misinformation frequently to customer. Got the device in well condition. few scratches in camera lens area. Some marks on display(U can see it with polarized sunglasses only). U need to focus on your delivery terms and conditions. Anyway Thanks

1 de fevereiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer
We sincerely apologize for your experience. This is not the service standard we aim to provide.
We’re glad to inform you that the issue has now been resolved.
For any further assistance, please share your registered contact number on WhatsApp at +91 87450 13111 or email us at care@controlz.world. Our team will assist you on priority.
Warm regards,
Help Desk
ControlZ

Classificada 1 em 5 estrelas

Worst ControlZ.

I ordered a mobile phone on 05 January 2026 with Order ID: 48216056 / JXODZ3PnKlfkG33giGLVy

They repeatedly said on phone calls that the item was “out of stock” and kept asking me to wait 2–3 days or 3–4 days every time worst experience.

Later, I received an email stating that my refund was being processed within 7–12 working days, but the money has still not been credited, and no refund reference has been shared.

I have now registered an official consumer grievance on the Government of India portal due to non-delivery and refund delay.

Very worst service and you took my money and not giving back please give my money back send my money back
waste give my money back i want my money back

dont buy from this controlz unless you are extreme rich and contribute to them

i want my money back
Please give my money back
give my money back

5 de janeiro de 2026
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer
We sincerely apologize for your experience. This is not the service standard we aim to provide.
We’re glad to inform you that the issue has now been resolved.
For any further assistance, please share your registered contact number on WhatsApp at +91 87450 13111 or email us at care@controlz.world. Our team will assist you on priority.
Warm regards,
Help Desk
ControlZ

Classificada 5 em 5 estrelas

Excellent Products

10 de novembro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
Thank you for your kind feedback!
We're glad to know you had a good experience. Your appreciation means a lot to us and keeps us motivated.
Best regards,
Help Desk ControlZ.

Classificada 1 em 5 estrelas

No support think twice before placing order

Ordered iphone13 on 11 October no Email confirmation or SMS that order has been placed. Very hard to reach customer support team. No proper response, some how I am lucky that after a long struggle I managed to get my refund. Worst service and poor customer support. I strongly recommend no to Controlz.

11 de outubro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 87450 13111or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 1 em 5 estrelas

They are Fraud

They are Fraud , I purchased a product in mid October and now it's mid Novemberthey didn't dispatched the product and not even single person is there with whom we can enquire only single whatsapp number they are using but no one receiving it I tried multiple times even after waiting for one hour on their IVR no executive received, I lost my money with them please be careful with these type of frauds and also please report it if it can help me to get my money back

14 de outubro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 87450 13111or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 1 em 5 estrelas

I hope you’re doing well

I’m writing to inform you that I have not yet received my iPhone XR, which I ordered on 28th october 2025. It has been over 2 weeks since I placed the order, but I haven’t received any update regarding the shipment or delivery.

Could you please look into this issue and let me know the current status of my order? I would appreciate it if you could provide an estimated delivery date or tracking details.

Order Number: viCx6TrbIrJqo5bY5valY

Product: iPhone XR 128GB white colour

Order Date: 28 October 2025

28 de outubro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 87450 13111or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 1 em 5 estrelas

Trash customer care support

Trash customer care support. I am trying to call them from 3 days they're not answering the call. You can't even get images of the unit you're getting like in the super saver series unlike other refurbished brands. Please return my hard earned money or dispatch the product CONTROLZ. The order id is also not working in the tracking page nor in the courier services like DELHIVERY. Please reach out to me as soon as possible or just return my money
iPhone 12 Mini 64GB Super Saver Series Phone
Order ID: 48215324

Quick edit: I got a mail and a whatsapp message that my item got shipped with a tracking I'd. But the core problem's still there. I messaged their official WhatsApp asking to pick up the call by the customers and a day later probably at 12 hours later they message me back I don't think a person typed me that. I mostly think that 's AI saying that tomorrow will all the problems will be fixed and today is that tomorrow mentioned in the message and no it hasn't be in fixed yet.
AGENTS!!!! PICK THE CALL PLEASE 🙏🙏🙏

4 de novembro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
We would like to inform you that your device has been successfully delivered on 09th November 2025.
AWB Number: 27934610041090
Thank you for your patience and for choosing us.
Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

The phone delivered has a lot of dents…

The phone delivered has a lot of dents and scratches on its body and screen, the camera is not working properly and the battery health is 78 percent. The customer care never answers to call and the warranty has not been confirmed yet.
This is the worst website to buy products

3 de novembro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 87450 13111or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

Classificada 1 em 5 estrelas

I ordered iphone 12mini on 11th still…

I ordered iphone 12mini on 11th still my order status remains same today date is 4th. I am going to consumer court tomorrow to give complaint on this control Z site. Customer care is not even working I have dropped 4 mails not received one replay back from them so with all the proofs will give police compliant tomorrow.
Order ID: 15qH9kIlo1yoaz2SIhEdH

5 de novembro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,

We would like to inform you that your device has been dispatched.
You can track your shipment using the tracking ID below:

Tracking ID: 80943342325

Please use this ID on the courier partner’s website to check the latest delivery status.

Thank you for your patience and for choosing us.

Best regards,
Customer Support Team

Classificada 1 em 5 estrelas

IPhone14

I ordered iPhone 14 128GB and made complete payment. Even after 18 days, I am still waiting for my phone. There is no response to the emails and no one picks up the phone.

4 de novembro de 2025
Opinião espontânea
logótipo da Control Z

Resposta da Control Z

Dear Customer,
We’re sorry to hear about your experience.
This isn’t what we want for our customers.
Please share your registered contact number via WhatsApp at +91 87450 13111or email us at care@controlz.world.
Our team will look into it on priority and assist you promptly.
Best regards,
Help Desk, ControlZ

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais