Co-op Insurance Opiniões 

4399
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Went with Co op travel insurance as I've been a member for many years even got my funeral sorted with them. Done it online it was quick and easy no hassle at all 5 minutes and I was covered definitely... Ver mais

Classificada 5 em 5 estrelas

Very easy to get a quote online, several levels of travel insurance very clearly listed. Came in much lower than my previous travel insurance with a well know company.

Classificada 4 em 5 estrelas

It was very straightforward and easy to get adequate holiday insurance as I have no health issues, if you do however as my partner does ,that is a different matter ,even for simple and common issues.M... Ver mais

Informações sobre a empresa

  1. Companhia de seguros
  2. Companhia de seguros de automóveis
  3. Companhia de seguros de habitação
  4. Agência de seguro de vida
  5. Companhia de seguros de animais de estimação
  6. Companhia de seguros de viagem

Sobre Co-op Insurance

Escrito pela empresa

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,4

Todas as opiniões

(4399)

1151 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Difficult

Difficult to contact, to deal with to obtain information from. Tedious, problematical and excessively time consuming.

20 de junho de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi

Thanks for taking the time to leave us your review. We're sorry to hear you found the process difficult and time consuming. We will be in touch to discuss your concerns further.

Kind regards
Leanne

Classificada 5 em 5 estrelas

Great service

The system of getting me to an agent so efficient. The agent was excellent and very polite. Great service.

10 de julho de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Hi Trevor

Thank you for leaving us a good review. It is great to hear of how our agent supported you when you called. We look forward to serving you again in the future.

Kind regards
Aysha

Classificada 1 em 5 estrelas

Massive quote to change car or £50 cancellation fee

Having held a full, clean driving licence for over 35 years, and no accidents in over 7 years (last one was a non fault), the quote for my 64 plate car in October 25 was very competitive at around £270 for the year. However, when I contacted them to change my vehicle to a 19 plate car (similar spec) in June 26, the current underwriter would not quote and the 'cheapest' one came back at £1700!!!! No thanks = a £50 cancellation fee. Wondering if this is a ploy to charge fees rather than change policies. Got a new policy with another very well known company for £300.

24 de junho de 2026
Opinião espontânea
logótipo da Co-op Insurance

Resposta da Co-op Insurance

Good evening Louise

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

Sometimes when a change is requested to your policy, the amended details can be declined due to the underwriting criteria set by the insurer providing your cover. Where this happens we do look at alternative options such as providing you with a new quote though a different insurer from our panel of underwriters. We understand having to pay a cancellation fee in this situation can be disappointing, and we have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.

Kind regards

Aysha

Classificada 5 em 5 estrelas

Extremely straightforward to arrange

Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞
Good old Co op came to my rescue! Reliability, reasonable quote, what's not to love!! Can't recommend enough!! Thank you x

7 de julho de 2026

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