To cancel automatic renewal is painful. I called them and they want you to enter all your details via the keyboard. They then proceeded to spend 10 minutes with a prerecorded message about themselves... Ver mais
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Leia as opiniões dos outros
For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... Ver mais
A empresa respondeu
Went with Co op travel insurance as I've been a member for many years even got my funeral sorted with them. Done it online it was quick and easy no hassle at all 5 minutes and I was covered definitely... Ver mais
I looked at loads of different insurance providers to get travel insurance to suit my circumstances and this is the 2nd year running that the Coop have given me the best quote with the best cover. I... Ver mais
Informações sobre a empresa
- Companhia de seguros
- Companhia de seguros de automóveis
- Companhia de seguros de habitação
- Agência de seguro de vida
- Companhia de seguros de animais de estimação
- Companhia de seguros de viagem
Sobre Co-op Insurance
Escrito pela empresa
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Informações de contacto
Reino Unido
- coop.co.uk/insurance
4,4
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Massive quote to change car or £50 cancellation fee
Having held a full, clean driving licence for over 35 years, and no accidents in over 7 years (last one was a non fault), the quote for my 64 plate car in October 25 was very competitive at around £270 for the year. However, when I contacted them to change my vehicle to a 19 plate car (similar spec) in June 26, the current underwriter would not quote and the 'cheapest' one came back at £1700!!!! No thanks = a £50 cancellation fee. Wondering if this is a ploy to charge fees rather than change policies. Got a new policy with another very well known company for £300.
24 de junho de 2026
Opinião espontânea
Resposta da Co-op Insurance
Good evening Louise
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
Sometimes when a change is requested to your policy, the amended details can be declined due to the underwriting criteria set by the insurer providing your cover. Where this happens we do look at alternative options such as providing you with a new quote though a different insurer from our panel of underwriters. We understand having to pay a cancellation fee in this situation can be disappointing, and we have passed your details across to the relevant team, who will be in contact with you to discuss your concerns further.
Kind regards
Aysha
All good no fuss
5 de julho de 2026
Extremely straightforward to arrange
Extremely straightforward to arrange my renters content insurance,no jargon couldn't believe my luck!!! Compared to comparison sites which in my view is a total nightmare 😞
Good old Co op came to my rescue! Reliability, reasonable quote, what's not to love!! Can't recommend enough!! Thank you x
7 de julho de 2026
Very easy to apply well explained goid…
Very easy to apply well explained goid service all the way through.
Thank you
26 de março de 2026
Connected eventually
The representative was excellent but getting through was a nightmare. I was given two number choices but when pressing my choice I was told that it didn’t exist
Very Confusing
6 de julho de 2026
Opinião espontânea
I spoke to a lovely lady named Georgia…
I spoke to a lovely lady named Georgia and she helped me to renew my household insurance
6 de julho de 2026
Opinião espontânea
Resposta da Co-op Insurance
Hi Pam
Thank you for your kind words, it’s great to hear you had a good experience when speaking to our colleague Giorgia.
We look forward to serving you again in the future and continuing to provide you with excellent service.
Kind regards
Aysha
Go experience, pleased with the outcome.
I was reluctant to get my travel insurance online.
The experience was easy to negotiate. I asked the Bot some questions which put my mind at rest.
Therefore I accepted the offer. I’m very pleased.
Thank you x
4 de julho de 2026
Cop-Op Travel Insurance at a great price
I recently bought travel insurance from the Co-Op and found the website very to navigate and received a great price
3 de julho de 2026
Very easy to set up new policy
19 de junho de 2026
Resposta da Co-op Insurance
We're so happy to hear that setting up your new policy was a very easy process for you. We truly appreciate your positive feedback!
Kind regards
Jemma
The Co-op Pet Team 🐾
Great cover for a great price.
Great cover for a great price.
Would highly recommend!
1 de julho de 2026
Easy to navigate and complete the form
Easy to navigate and complete the form. Questions were clearly worded.
2 de julho de 2026
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