Couldn’t do it on line - triesd the phone but the robot woman couldn’t understand the word yes , Then I waited 15 mins to get answered without any indication of how long the wait would be - really p... Ver mais
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Leia as opiniões dos outros
Elaine was totally brilliant on the phone. I am not confident about getting quotes online without talking to someone and she was so patient with all my queries and helping me to update my quote. All... Ver mais
My partner and I are now in the pensioner years and I have a health condition so I shopped around a bit for cruise travel insurance, Some companies wanted over 220 pound for a week which was ridicu... Ver mais
From the very beginning and never claimed before each call handler for Co-Op Pet Insurance made me feel relaxed and listen to me. They guided me through the process and reassured me of their support... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros
- também em
- Agência de seguro de vida
- Companhia de seguros de animais de estimação
- Companhia de seguros de automóveis
- Companhia de seguros de habitação
- Companhia de seguros de viagem
Sobre Co-op Insurance
Escrito pela empresa
Protecting what matters most
Co-op Insurance has been protecting what matters most to people for over 150 years.
We see insurance as an opportunity to make a positive difference all over the UK.
We offer a wide variety of insurance including:
- Car insurance
- Home insurance
- Life insurance
- Over 50 life insurance
- Pet insurance
- Travel insurance
- Van insurance
- Young driver insurance.
Supporting communities, it’s what we do
We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.
Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.
Our Co-op values
Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.
We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.
Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.
With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.
Informações de contacto
Reino Unido
- coop.co.uk/insurance
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Apart from the initial automated voice…
Apart from the initial automated voice section the experience was ok. Hate the automated voice section as it didn't always understand my response.
I was very pleased with the price and…very good price compared to other companies
I was very pleased with the price and how easy it was to get insurance from you
Provided a great service.🙂 Appreciated…
Provided a great service.🙂 Appreciated the ease, speed, affordable price and straightfowardness of the service. Thank you.
Poderá usar IA para responderLer mais
Amazing really!!
Amazing really!!
My cat just turned 10y.o and the quote I received from her insurers had a substantial bump.
\Managed to swap to Coop for a much better price specially with the member discount

Resposta da Co-op Insurance
Competitive quote
Competitive quote, easy to navigate website and good communication processes
Very competitive price
Very competitive price. The policy matched competitors and much cheaper.
Simple & straight forward to get travel
Simple & straight forward to get travel
Insurance 👍
Amazing service as always the young man…
Amazing service as always the young man was so helpful thank you again for your help and support
The questions were easy to understand…
The questions were easy to understand and answer, I had a family member to help me to ensure all details were correct, as it is so important to have the right cover.
I shop and save on my shopping most…
I shop and save on my shopping most days of the week and don’t like the self service!
Easy to use.
Simple easy
Simple easy. Plus a member and ex employee. Coop is doing some great things for all communities. Well done keep up the good.
Pleasantly surprised!
The site was easy to find & once there easy to follow. Then we telephoned to find the staff easy to speak to & answer any questions we had! Thereafter we were delighted how easy it was to gain the insurance to suit our requirements! Well done to your staff!!
Repeat user of Co-op Travel Insurance
Repeat user of Co-op Travel Insurance. Quick, easy, not over-priced, and a company I trust! 5*
Multi trip insurance package with no fuss.
I got the cover I required showing a clear dropdown guide at a competitive price.
Easy to organise reasonable rates
Easy to organise reasonable rates, and of course it's the co-op.

Resposta da Co-op Insurance
Quick and straightforward quote for…
Quick and straightforward quote for travel, I found the Co-op asked a couple of questions that made sense more than any other company I got to quote. Firstly I was able to say I had been to the hospital for an appt, but able to note that no medication was needed - secondly wasable to select insurance for wordwide with exclusions within the 'Worldwide" such as Mexico and the Carribean.
Obviously time would tell if the insurance is so straightforward if I am unfortunate enough to have to claim - might be a different rating, but hopefully not.
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