Great product- Great customer service. I ordered 2 stemless wine glasses after seeing them advertised on Instagram. There was an issue with delivery on the part of Parcelforce. Without question Susa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This past month I made my 3rd purchase from Cornet Barcelona. First time was my granddaughter’s wedding a year and a half ago. I bought the stemless wine glasses. Only because they were so be... Ver mais
A empresa respondeu
I felt very duped by this company. They market that their glasses are made by “artisan craftsmen” giving the impression they are made in Barcelona. They are not, they were delivered directly from t... Ver mais
A empresa respondeu
2 Wassergläser und eine Wasserkaraffe der Serie Sagrada habe ich gekauft. Kein Glas gleicht dem anderen. Das Sonnenlicht lässt das Mosaik in herrlichen Interferenzen erstrahlen. Man spürt das Herzblu... Ver mais
A empresa respondeu
4,6
Excelente
212 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Coronet Barcelona provides quality products and has a tremendous support staff!
I had never dealt with Cornet Barcelona previously. But my wife saw an online ad and asked for your wine glasses for a Christmas gift. I had no difficulty ordering the glasses and they were promptly delivered in a beautiful, well protected container. After opening the container I realized that I have ordered a larger goblet than what I had expected. I contacted your customer service department and was put in contact with Susana. What a Pro! This lady was very responsive and personable and within just a couple of days I was seamlessly able to exchange my goblets for the one's my wife had asked for. And, as for the quality of the goblets they are beautiful and appear to be well crafted. They are certainly enjoyable to use and add a great appearance to our dinner table. I can't recommend Coronet Barcelona enough and hope to add to our collection in the near future.
Larry Messer
Westminster, Maryland
7 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Larry,
Susana from Cornet Barcelona here. 😊
I wanted to say a big thank you for taking the time to write this wonderful review! Your kind words mean a lot to me and we're thrilled to hear that you had a great experience ordering from us. 🥰
We always strive to make the ordering process as smooth and pleasant as possible for each of our clients, and it's lovely to hear that you appreciate our efforts. Thank you for your patience and for trusting us with your order, Larry!
I'm also delighted to hear that you and your wife are so happy with your new glasses. I hope that they will bring even more beauty to your dining experiences and enhance any special occasions you may have in the future.
If there's anything else we can do for you, please don't hesitate to reach out to us at wecare@cornetbarcelona.com. It would be our pleasure to assist you in any way we can.
Thanks again for your support, Larry!🤩
Susana
Making the Order Right
The order was a gift from "Santa" at Christmas. Unfortunately when we opened the box the glasses were not the right ones but Cornet Barcelona quickly made it right and when we received the Stemless Wine Glasses they added to the taste of the wine.
25 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Edward,
It's Sofia from Cornet Barcelona.
Thank you for sharing your experience with us.
I'm sorry to hear that the first time you received the pieces were not the right ones.
At the same time, I'm happy to know that the error was solved efficiently and that you are already enjoying your art pieces. 😊 We take note of what happened so that it doesn't happen again in the future.
May these glasses constantly bring Barcelona essence to your home. 🍷
Thank you so much for your trust and support.
Wish you a beautiful day,
Sofia
I didn’t receive my wine glasses before…
I didn’t receive my wine glasses before Christmas because PayPal didn’t include my full address so they were returned to the company. Cornetbarcelona refunded my money and then sent me another set of glasses. They were simply Beautiful! So worth the wait. I will definitely order from them again. Wonderful customer service. They reached out to me very quickly after messaging them a couple of times. Definitely a service to order from. You won’t be disappointed!
7 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Yvette,
It's Sofia from Cornet Barcelona.
Thank you for such an honest review. 😊
I understand that PayPal didn’t include your full address in the order so it was returned to our company. I'm sorry for the inconvenience caused by this issue. 🙏
Fortunately, the replacement did arrive and I'm happy to know that you already have your art pieces with you and that you are enjoying them.
I'm pleased to hear that you like them and that you are looking to expand your collection in the future. It's great that your experience has been so positive in the end. ❤️
We are at your complete disposal in case you need us, Yvette!
Thank you so much for your trust and support, it means a lot to us.
Greetings from Barcelona,
Sofia
Thrilled!
Such gorgeous wine glasses! Thanks, for the VERY fast delivery. Orderd on monday evening, arrived in Gemany on Wednesday (same week)!!
10 de janeiro de 2024
Opinião espontânea
Resposta da Cornetbarcelona
Dear Nicole,
It's Sofia from Cornet Barcelona.
Thank you so much for your 5-star review. 🙏
I'm glad to learn that you're thrilled with your new art pieces and that they arrived so quickly. So you can start enjoying them as soon as possible. 😜
I'm sure they will enhance any special occasion. 🍷
Greetings from Barcelona, Nicole!
Thank you,
Sofia
We ordered 6 goblets
We ordered 6 goblets, absolutely beautiful. When we looked at all of the goblets, 2 goblets had tiny chips on the rim. I emailed the company along with pics and they immediately sent a prepaid return label, within 12 days we had 2 new perfect goblets. Excellent customer care service. Happy customer
21 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Lynne,
It's Sofia from Cornet Barcelona.
Thank you for your honest review. 😊
I'm very happy to hear that you are already enjoying your replacement and that you're satisfied with it.
Our goal is always to offer the best service and the best pieces to our wonderful customers, so I'm pleased to learn that we were able to solve the problem in an efficient way for you.
We are at your complete disposal in case you need us in the future. Welcome to our 'La Familia'. ❤️
I wish you a lovely day, Lynne.
Thank you,
Sofia
I bought a set of two stemless wine…
I bought a set of two stemless wine glasses for both my mom and myself. The quality is amazing and the glasswork is absolutely stunning. We both just got back from a trip to Spain and spent some time in Barcelona so these glasses will serve as a beautiful reminder of our visit to the Sagrada Família in person. I will be ordering more in the future! The customer service is phenomenal as well!
30 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Cadie,
It's Sofia from Cornet Barcelona.
Thank you so much for your wonderful review. I'm honored and proud to learn about your experience with us. 🥰
I'm glad to hear that you and your mother have been in Barcelona recently and that these art pieces will be a reminder of this beautiful city and also of the fantastic Sagrada Familia Basilica.
On behalf of the whole team, we wish you a lot of enjoyment with your Cornet Barcelona glasses and many happy moments in 2024. 🎉
We look forward to seeing you soon!
Thank you for your trust and support. We appreciate it!
Cheers! 🍷
Sofia
Meget god oplevelse
Da jeg så disse glas, besluttede jeg at bestille 2 til min samlever og jeg som en ekstra julegave. Jeg synes at de er utrolig smukke og unik. Vi holder ferie i Calafell, forår og sommer og i den anledning er et besøg i Barcelona et must: Sagrada Familia. En unik kirke der er flere besøg værd. En grund til at købe disse glas. Hvor de er lavet henne er ligeglad med. Det er kunsten, kirken, designet og oplevelsen af spansk kulturhistorie. Hurtigheden hvormed jeg modtog glassene kom fuldstændig bag på mig. Jeg havde regnet med flere uger. Jeg bestilte glassene den 21.12.23, og modtog dem den 29.12. Jeg skal helt klart bestille flere af disse glas fremover. Tak for jer Cornet Barcelona🌹
29 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Miriam,
It's Sofia from Cornet Barcelona.
Mange tak for dine ord. 🙏
First of all, I want to apologize for not replying in Danish. I was able to translate your message and I was speechless to discover so many beautiful compliments about the Spanish culture!
I have never been to Calafell but I gather from your words that it's an incredible place. As you say, visiting the Sagrada Familia Basilica is a must and I'm glad you had the opportunity to marvel at such a work of art.
I'm thrilled to see that you appreciate very much the art, church, design, and the whole experience of the Spanish cultural history. ✨ That's awesome, Miriam.
We hope to see you in Barcelona again soon!
We are honored to have you as part of our 'La Familia'. ❤️
Tak skal du have,
Sofia
Loved the craftsmanship and quality
Loved the craftsmanship of these wine glasses
Completely different from the usual
Service was great, quick delivery and very securely packaged
We will be buying more in the future
25 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Mark,
It's Sofia from Cornet Barcelona.
Thank you so much for your 5-star review. We appreciate your support.
I'm pleased to learn that you love the craftsmanship of our art pieces. 🥰 I agree with you, they are totally unique.
I hope you enjoy them for many years to come. 🍷✨
We hope to see you soon at Cornet Barcelona.
Have a happy day, Mark. Thank you!
Sofia
Exceptional customer service and exceptional quality
I ordered the Sagrada whiskey glasses to start with since we recently discovered the sophistication of a good bourbon. What I received was nothing short of a work of art. The glasses were gently packaged in a silk lined box which kept them safe. Each glass is a one of kind masterpiece that captures the light so well I felt like I was back in the basilica looking out the windows. I had to then purchase the balloon wine glasses and decanter and the same thing happened. Each piece lovingly package and stunning to use. My final purchase for the new year was the champagne flutes which will help us ring in the new year in absolute style. My recommendation is to get on the waiting list for upcoming releases and do not hesitate to purchase your items when available. As a lover of fine art, this is a wonderful addition that will be appreciated for years to come. Each time I see that solid black box with gold embossed lettering on it, I know something special awaits inside.
28 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Robert,
It's Sofia from Cornet Barcelona.
First of all, I'd like to thank you for your time and dedication in writing this wonderful 5-star review that we deeply appreciate. 🙏
I'm pleased to hear that you like your new art pieces and that they have arrived safely and securely in their special box. It's an honor to know that you have so many pieces from the collection! Wow! 🤩 I'm sure they look beautiful every time you set the table.
We appreciate your recommendation for future customers and we agree with you.
I hope you can enjoy all your pieces for many more years to come. It's a real pleasure to have you as part of our 'La Familia', Robert. ❤️ I can't thank you enough!
Much love and health for 2024. May all your wishes come true. 🥂
Greetings from Barcelona.
Thank you for your trust and support,
Sofia
Stunning!
The glasses are so beautiful, just like the pictures. They will be used - albeit carefully! The delivery was so quick that my daughter didn't realize that we'd bought them, as there didn't seem to be time. She mentioned them in passing to me on the 20th and I found them online and ordered them that day. They were delivered on 22nd, only 2 days later! We had been looking for something special for her and our son-in-law for some time and these fitted the bill perfectly. Heartfelt thanks to everyone at Cornet for the speedy consignment and for sorting out the last-minute change of delivery address. Would recommend you any day of the week!
22 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hola, Christine,
It's Sofia from Cornet Barcelona. 😊
Thank you so much for your fantastic review.
It makes me very happy to know that the art pieces have met your expectations. That is wonderful! Also, I'm pleased to know that the delivery was so fast. 🙏
I'm sure your dear daughter and son-in-law will enjoy these art pieces for many years to come. I wish you all the best in 2024. ❤️
We appreciate your words and are honored to have you as part of our 'La Familia'.
Please keep in touch!
Thank you,
Sofia
I received two glasses as a gift for…
I received two glasses as a gift for the lady of the house. They shipped relatively fast given it's the week before Christmas. Packaged very nicely. When I opened them I was stunned at how beautiful they are. We are sharing a bottle of Moscato in them when she opens them tonight. Thanks so much T.
22 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Tim,
It's Sofia from Cornet Barcelona.
Thank you for sharing such a wonderful review.
I'm sure that you and the lady of the house enjoyed the bottle of Moscato together with your new art pieces. 😊🥂
I'm delighted to hear about your experience with us and very happy that it was so smooth. Our goal is to provide the best service and pieces for our wonderful customers and I'm pleased if we achieve that.
I hope you can enjoy them for many more moments of happiness!
Welcome to our 'La Familia', Tim. ❤️
Greetings from Barcelona.
Thank you,
Sofia
Once these pieces of art are in your…
Once these pieces of art are in your hands. You also will see and feel why I love them so much. We are so happy with our purchase that we have started to collect a complete line. Very well made and the free hand painting makes everyone of them special. Hoss Olson
22 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Dear Hoss,
Your review made us super happy! Thanks a lot for posting this here.🤩
I'm happy that your new Cornet Barcelona glasses brought joy to you and that they enhance your drinking experience.
This kind of review strengthens our views to continue sharing the beauty of our glassware all around the world.
I hope you enjoy them for so many years!
Always feel free to message us if you need anything.
Cheers!🥂
Susana
Shipping company damaged the box
Shipping company damaged the box, breaking one goblet. The customer care team immediately jumped in, giving me options to remedy the problem. The problem was quickly corrected in time for Christmas. Great ex!,
15 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Gary,
Thank you for sharing your experience with us, Gary!
We're grateful for the trust you've given us so we can rectify the issue. And you can be assured that we'll constantly do our very best to lessen and prevent this kind of unexpected and unfortunate situation in the future. 💯
If there's anything you need, please do not hesitate to tell me. I'll be glad to help!
Thank you,
Susana
Not made in Barcelona
Although these wine goblets are very beautiful to look at, and handle well, I was very disappointed to see on the label on the bottom of the box, that they are made in China. Also states they are designed in Barcelona.
Very disingenuous.
For the price I paid, I would really have preferred an item actually made in Spain.
21 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Hilary,
Thank you for sharing your order details.
I'm sorry to hear that you're not happy with the glasses you received.
I understand that it's disappointing when a product doesn't meet your expectations as you were hoping for art pieces handcrafted in Europe.
While we have two workshops, one in Europe and one in Asia, we cannot guarantee which workshop your product will come from.
However, you can be assured that both workshops have over 60 years of combined experience in crafting glass using traditional mouth-blown techniques. Our highly skilled artists put a lot of effort and dedication into each piece, and we have strict quality control in place at both workshops. 💯
We hope that you can appreciate the impressive and magical process of mouth-blown glassmaking and feel the love and care put into each item.
Also, we want you to feel completely confident and satisfied with your purchase, so we offer a 90-day money-back guarantee and a 1-year warranty for replacements.
If you have any other questions, please feel free to write us back at wecare@cornetbarcelona.com. I'll be happy to assist.
Thank you, Hilary!
Susana
You will be very pleased!
Now days ordering on line I figure it's a 50-50 chance that I will be disappointed and return the item. If from China that's more like 90-10. I saw the Cornet Barcelona stemless wine glasses last year and just put it in my mental memory bank as a potential gift for a dear friend of mine. Because this friend means so much to me I didn't want something cheap looking or feeling and it had to be quality! I recently ordered these unique glasses as my friend's Christmas gift and waited. Two days ago the box arrived in a typical cardboard shipping box. I was amazed that inside was a beautiful, satin lined holding box. I opened and carefully lifted out the glasses to inspect for breakage. They were in fine shape. I was amazed at not only how lightweight the glasses are but the beauty of the glass is spectacular!!! My friend's husband makes very good wines and they will be so pleased with this gift. A great combo that will compliment their wine!
16 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Susan,
Muchas gracias for sharing your beautiful order experience with us!😊
I'm so thrilled to hear how pleased you are with your set of art pieces received as well as with how we presented them that made your gift-giving experience more delightful.
I'm confident that through this unique gift, you have delivered so much joy to your friend. And these glasses would be a great compliment with their finest wine, for sure!
We're thankful for the trust you've given us and for allowing us to be part of your Christmas 2023.
In case you have any questions or if there’s anything you need, please always feel free to message us at wecare@cornetbarcelona.com. I'll be happy to help.
Greetings from Barcelona!❤️
Susana
Makes a beautiful gift first class
I sent a set of the stemless wine glasses to my friend she absolutely loved them. She said they are a piece of art and she will display them in a glass cabinet for all her friends to see. She sent me a picture they are beautiful now I can add to her set every year. Thank you
18 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hola Pat,
Thank you for selecting us as your reliable gift provider!🥰
We're delighted to hear that your friend appreciated the glasses so much. And it's heartwarming to know that she's taking good care of them by storing them properly. We would be thrilled to see the photo so feel free to share it with us if you feel like, Pat!❤️
Please don't hesitate to reach us at wecare@cornetbarcelona.com in case you need any assistance. I'll be happy to help you.
Greetings from Barcelona!
Susana
I ordered two hand painted wine glasses…
I ordered two hand painted wine glasses from this company as a Christmas gift for my wife. It was a weekend so I never expected to receive a email back. I got two one saying thank you for the order and that it they would follow up when the items shipped. Not knowing where they were coming from( I expected from Iberia) I was amazed when the second email gave me the history of the company and products and that they would be shipped from the northeast USA. I received them within four days from the order and was amazed. The packaging is high end and the glasses are thin, beautifully designed and decorated. I am sure she will be ecstatic on Christmas morning. I will be ordering more. Thanks for making a very pleasant experience B. Fahnestock
9 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello B,
Thank you for sharing your pleasant ordering experience with us!
We're delighted to hear that you're satisfied with our follow-up letters and updates.
We aim to ensure that each of our valued customers is well-informed about their orders, so we are pleased to know that this has been convenient for you.
Moreover, we hope that your wife was pleased with the beauty and craftsmanship of her new Cornet Barcelona glasses. We would love to hear more about her impression, so please feel free to share her feedback with us anytime.
If there's anything you need in the future, please feel free to message us. I’m always happy to help.
Thank you and have a nice day!
Susana
Stunning gift for a friend!
Bought these wine glasses for a gift. Could not be more pleased...shipment was fast and the glasses are STUNNING!! Might have to purchase some for myself!
18 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Sue,
Thanks a lot for choosing us as your trusted gift provider. 🥰
I'm confident that these glasses will be so well received by your friend. We would love to hear her impressions too so feel free to write us anytime. ❤️
Also, yes, it would be surely more wonderful if you'd order some for yourself! They'll enhance your drinking experience and dining moments, I'm certain.
In case there's anything you need in the future, please feel free to message me. I’m always happy to help.
Happy Holidays!
Susana
Sagrada wine glasses
Ordered the Sagrada stemless wine glasses & couldn’t be more happier.
The quality is fantastic & came in a nice presentation box 😁 5*
14 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Paul,
Wow! Muchas gracias for sharing your amazing feedback. 🤩
We're delighted to hear that your new Cornet Barcelona art pieces made you super happy!
Also, in case there's anything you need or you have any other questions, you can let us know anytime. I’m always happy to assist you.
Happy Holidays!
Susana
Beautiful stemless wine glasses
I bought two stemless wine glasses from the Sagada range after seeing Cornet Barcelona on Instagram and I'm delighted with them. They are just perfect for my husband who prefers the stemless glass and the colours are just beautiful. Susana kept me well informed about the progress of my order and nothing seemed too much trouble with my query.
I'm so glad I discovered Cornet Barcelona.
15 de dezembro de 2023
Opinião espontânea
Resposta da Cornetbarcelona
Hello Andrea,
Thank you for this super lovely review!❤️
We're so glad to have you in the la Familia as well. And knowing how your new Cornet Barcelona glasses delight you and your husband brings joy to our hearts.
We're confident that their loveliness will make your drinking experience more enjoyable.
If you have any questions, you can let us know. We're happy to assist you.
Greetings from Barcelona!
Susana
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.