Cornetbarcelona Opiniões 

212
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Great product- Great customer service. I ordered 2 stemless wine glasses after seeing them advertised on Instagram. There was an issue with delivery on the part of Parcelforce. Without question Susa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This past month I made my 3rd purchase from Cornet Barcelona. First time was my granddaughter’s wedding a year and a half ago. I bought the stemless wine glasses. Only because they were so be... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I felt very duped by this company. They market that their glasses are made by “artisan craftsmen” giving the impression they are made in Barcelona. They are not, they were delivered directly from t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

2 Wassergläser und eine Wasserkaraffe der Serie Sagrada habe ich gekauft. Kein Glas gleicht dem anderen. Das Sonnenlicht lässt das Mosaik in herrlichen Interferenzen erstrahlen. Man spürt das Herzblu... Ver mais

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Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

212 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(212)

42 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Beautiful, functional art.

I’ve bought almost every piece of the Sagrada collection and love it all! Always arrives in wonderful packing and I’ve never had a broken piece delivered. It’s great functional art!

2 de agosto de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Terry,

Thank you for purchasing Sagrada art pieces from us!

We're very delighted to hear that every art pieces you received made you so happy and pleased.😊

In case you have any questions or concerns, please feel free to send us an email at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Classificada 3 em 5 estrelas

The glasses are too fragile

The glasses are beautiful handmade and each with a unique design. However, they are to fragile, My Wife used one for the first time on Sunday and it started to leak. Trying to look wear the leak was coming from found a crack and then a piece fell out of the side.

2 de agosto de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Dennis,

I'm very sorry to learn about what happened to one of your glasses.

I've sent you an email to assist you with this. Could you please check your inbox?

Thank you,

Susana

Classificada 5 em 5 estrelas

Superb craftmanship.

The wine glasses are beautifully crafted and arrived in a very nice gift box.

27 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hola Sondra,

Thank you for sharing your wonderful feedback.

We're glad that you're please with the craftsmanship and box presentation of your new Cornet Barcelona art pieces!😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Classificada 5 em 5 estrelas

Beautiful glassware.

We are very pleased with our order from Cornet Barcelona. This is a wedding present for our nephew who is getting married in October. The only thing we were disappointed with is the gift card that we wrote was not included. Your packing/presentation boxes are super.
Thanks very much.
Lois Jones

26 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hello Lois,

Thank you for sharing your wonderful feedback, Lois!

We're thrilled to know that you're pleased with the art pieces you acquired for your dear nephew. However, I'm sad that your gift note request wasn't enclosed on the package. I've sent you an email to explain what could have happened, you can check your inbox.

In case you have any questions about your order, please don't hesitate to email us at wecare@cornetbarcelona.com and we'll be happy to help.

Thank you and have a great day, Lois!

Susana

Classificada 5 em 5 estrelas

New addition

Really excited about adding the Sagrada drinking glasses and water pitcher to our stemless wine glasses! Now it’s sangria time!

26 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hello Michael,

Thank you for sharing your wonderful feedback.

We're glad to hear that you're happy and excited to enjoy your refreshing Sangria on your new Cornet Barcelona art pieces. 😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Classificada 5 em 5 estrelas

Moving gift sent to my niece

Moving gift sent to my niece in California on the purchase of her 1st home. She loved the glasses and already has a spot to display them.

Very pleased with my purchase.

26 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hi Cindy,

Thank you for your wonderful feedback.

We're glad to hear that you're very pleased with the glasses you ordered for your dear niece. We're confident that those art pieces would bring so much joy to her new home!😊

In case you have any questions about these art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help you.

Thank you and have a wonderful day!

Susana

Classificada 5 em 5 estrelas

I am a widow but I do love to give…

I am a widow but I do love to give beautiful gift to people who love to entertain in style. The Barcelona collection put a “certain je ne say quoi “ on a dinner table.

26 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Yvon,

Thank you for purchasing art pieces from us.

We're very delighted to hear that they bring "certain je ne say quoi" on your dinner table!😊 For sure, your dear recipients truly appreciate your warm thoughtfulness and sense of style.

In case you have any questions or concerns, please feel free to send us an email at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Classificada 5 em 5 estrelas

Beautiful products

Beautiful products, excellent customer service, a wonderful experience. Thank you Cornet Barcelona!

26 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Glenn,

Thank you for sharing your wonderful feedback, Glenn.

We're glad to know that you're very happy and satisfied with your whole order experience with us.😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Classificada 1 em 5 estrelas

They're very tricky. They double charged my order. Some bs abou shipping costs. They have not refunded my money yet. NOW they claim I made another purchase. I did not. I got the product. It was very

I think these people are scammers. Although they engage I don't trust them. They double charged my order after I place it without notifying me. Claiming shipping costs. I filed a claim with PayPal they are under investigation! I'm

26 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Nicholas,

This is Virginia from Cornet Barcelona.

Thank you for the review.

I am really sorry to learn about your concern with us. Please allow me to summarize everything, so we can clarify the situation. 🙂

1. Last July 11th you placed an order in our store.

2. At the checkout, you confirmed your address and the shipping costs.

3. You pay with your PayPal account.

4. Finally, we confirmed the order number and shipped it to your home address on the last 18th of July.

Kindly note we double-checked our payments and, apart from this charge, we cannot see any additional charges made from Cornet Barcelona.

As I asked you before, could you be so kind to share with me a screenshot of your bank statement so I can investigate these charges further?

This way I will be able to check and reimburse your money straight away!

Also, please if you do not want to keep the art pieces with you for any reason, bear in mind that you are fully covered by our guarantee.

Please, Nicholas, let me know if you would like to start your return process and I will send a paid return label straight away. 😊

Also, rest assured that I have passed this case to higher management.

We are always here to help you with anything that you need.

I hope that if we made something wrong from your point of view, we could have done it better.

Nevertheless, as I have said before, we are here to keep solving your concerns and arrive at a very positive end!

Thank you and have a great day,

Virginia.

Classificada 5 em 5 estrelas

Absolutely gorgeous!

The wine glasses are absolutely gorgeous and so exquisitely detailed — so very happy!!

25 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Jimmy,

Thank you for sharing your wonderful feedback, Jimmy.

We're glad to know that you're very happy with the craftsmanship of your new Cornet Barcelona glasses.😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Classificada 4 em 5 estrelas

I bought 4 wine glasses and they are…

I bought 4 wine glasses and they are beautiful. I was disappointed though when I noticed on one of the glasses the coloring only went up about an inch from the bottom. Leaves a lot of just plain clear glass.

Although a little disappointed, I do plan on buying a few shot glasses, so I’ll see how that works.

25 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Rachelle,

I'm very sorry to learn that you're not happy with one of the glasses you purchased.

I've sent you an email to assist you with this.

Could you please check your inbox?

Thank you,Rachelle!

Susana

Classificada 5 em 5 estrelas

wine glasses

The Cornet Barcelona stemless wine glasses are just beautiful. I could noy be more pleased.

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hi Jack,

Thank you for your awesome feedback, Jack!

We're so thrilled to hear that you're very pleased with the beauty of your new 'Sagrada' Stemless Wine Glasses. 😊

In case there's anything you need in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Classificada 5 em 5 estrelas

Wine glasses

They are the most beautiful wine glasses we have. I am so happy to have bought them. They sparkle when you hold them up to the light .

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hello Richard,

Thank you for sharing your wonderful feedback.

We're glad to hear that your new Cornet Barcelona art pieces are the most beautiful glasses you've ever own. We hope their loveliness will always bring so much joy to your table. 😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a great day!

Susana

Classificada 5 em 5 estrelas

Lovely glasses

The glasses are beautiful! The box arrived a little banged up but the product inside was totally fine. The gift recipient loves them :)

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Jessica,

Thank you for sharing your feedback, Jessica!

We're thrilled to know that you're happy with the beauty of the art piece you ordered from us and your dear recipient was delighted with them. However, we're sad to learn that it arrived not perfect condition.

My most sincere apologies for that, Jessica. I've sent you an email to assist you with this. Would you please check your inbox?

Thank you, Jessica!

Susana

Classificada 5 em 5 estrelas

The stemless wine glasses are…

The stemless wine glasses are absolutely beautiful!! They just glisten in the light! I couldn’t be happier with them!!!

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Jan,

Thank you for sharing your wonderful feedback, Jan!

We're thrilled to know that you're very amazed with the colorful design of your new art pieces. I hope their uniqueness would always elevate your wine experience. 😊

In case you have any questions about your order, please don't hesitate to email us at wecare@cornetbarcelona.com and we'll be happy to help.

Thank you and have a great day!

Susana

Classificada 5 em 5 estrelas

The glasses are beautiful!

The glasses are beautiful! Unique, colorful and altogether very striking! I’m looking forward to giving them as a gift.

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Dear Eric,

Thank you for purchasing art pieces from us.

We're very delighted to hear that you're very please with their stunning and colorful hues. 😊 We're confident that you'll bring so much joy to your recipients. 😊

In case you have any questions or concerns, please feel free to send us an email at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Classificada 5 em 5 estrelas

love the glasses!

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hi Ron,

Thank you for your wonderful feedback.

We're glad to hear that you love your new Cornet Barcelona glasses.😊

In case you have any questions about your art pieces, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help you.

Thank you and have a wonderful day!

Susana

Classificada 5 em 5 estrelas

Gorgeous wine glasses

I bought the wine glasses for my husband’s birthday. They’re more beautiful than any photo can capture! Also, the glasses are very sturdy. I highly recommend!

21 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hello Beverly,

Thank you for choosing our art pieces as your birthday present for your dear husband. 😊

We're glad that their beauty and quality exceeded your expectation. We're confident that these glasses would bring so much joy to him. 😊

In case you have any questions in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Classificada 5 em 5 estrelas

Beautiful

Beautiful! Love them. Were wrapped and protected in a beautiful box also!

20 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hello Brenda,

Thank you for acquiring art pieces from us!

We're glad to know that you love their beauty and you're very satisfied with its box presentation.😊

In case you have any questions in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

Classificada 5 em 5 estrelas

Beautiful

Beautiful! I am giving them as client closing presents.

18 de julho de 2022
logótipo da Cornetbarcelona

Resposta da Cornetbarcelona

Hello Diane,

Thank you for acquiring art pieces from us!

We're glad to know that you love their beauty. We're confident that they'll delight your dear clients. 😊

In case you have any questions in the future, please don't hesitate to email us at wecare@cornetbarcelona.com and I'll be happy to help.

Thank you and have a nice day!

Susana

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