Cote Opiniões 

914
•
TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Newbury Cote....nothing wrong with the food. What was verging on fraudulent was charging us £3.70 for the 'suprise ice cream' birthday dessert for my daughter. We didn't ask for it, my daughter didn't... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I dined with a friend at his invitation at cote St Paul’s. I like cote and have had consistent good meals. On this occasion I ordered boeuf bourguignon. It arrived as a lump of beef in a sauce with... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Kingston upon Thames 31/08/26 45 minutes after ordering, and still no food. Watching people around us arrive, order and get food which is frustrating. Chased up, no apology, no explanation. Food arr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I had a fantastic experience at Cote Restaurant! The customer service was excellent, and Anna was absolutely lovely — friendly, attentive, and professional throughout. She made the whole expe... Ver mais

Informações sobre a empresa

  1. Restaurantes e bares

Escrito pela empresa

French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.


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2,3

Mau

TrustScore: 2.5 em 5

914 opiniões

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2,3

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(914)

205 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

This new Free Flowing Frites 'offer' is…

This new Free Flowing Frites 'offer' is such an own-goal it will probably go down in food retail history as one of the dumbest ways to annoy and disappoint customers through the WORST lack of delivery of the marketing hype.

FFF... you will be saying that through gritted teeth as the promised "we will keep an eye" never happens. only to be informed by the staff member who comes to 'are you finished, let me take your plate away' that its my fault for 'not saying'.
TO WHO??? Why is it my job to be Oliver Twist begging for non existent staff to deliver slower than a courier delivery.

so you put the price of your steak frites up, shrank the meat, shrank the fries, (oh but they are unlimited!) and annoyed the old regular customers.
I saw some post marketing this utter nonsense as giant bowls of fries filling the table. Seriously do yourself a favour and stop presenting this in a dishonest way.

As I said, this is how you self destruct on a stupid lie of a promise. Folks won't return.

30 de abril de 2026
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Resposta da Cote

Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management team and we do hope you’ll visit us in the near future.

Classificada 5 em 5 estrelas

I've just enjoyed the £10 dish of the…

I've just enjoyed the £10 dish of the day.
Brecon Fish Stew and it was awesome. The service was friendly and efficient.
I'm in St Katherine Docks and am looking out over the yachts and Dutch Barges. Highly recommend this.

29 de abril de 2026
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Resposta da Cote

Thank you for the lovely feedback — we’re delighted you enjoyed the Breton Fish Stew and friendly service. St Katharine Docks really is a special spot, and we hope to welcome you back again soon.

Classificada 5 em 5 estrelas

My fist visit to Cote in Worcester was…

My fist visit to Cote in Worcester was a great experience, food and service was excellent.

28 de abril de 2026
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Resposta da Cote

Thank you for sharing — we’re so pleased your first visit to our Worcester restaurant was a great experience. We hope to welcome you back again soon.

Classificada 5 em 5 estrelas

Eaten at various Cote restaurants over…

Eaten at various Cote restaurants over the years and am always pleased with the service and the food, my favourites are the duck and the rosè wine flights

13 de abril de 2026
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Resposta da Cote

Thank you for your kind feedback — we’re delighted to hear you always enjoy the service and food. We hope to welcome you again soon.

Classificada 1 em 5 estrelas

Went to the Windsor/Eton brasserie with…

Went to the Windsor/Eton brasserie with a voucher for three course meal for two. When the bill arrived they had deducted £50 for the voucher and then tried to charge me excess for the meals and service charge of £11.
When I pointed out their mistake it took 10 minutes to rectify not a good experience for my birthday!

14 de abril de 2026
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Resposta da Cote

Hi George, thanks for the review, we really appreciate the feedback. We'll use your comments constructively to help us improve and we do hope that you'll join us again soon.

Classificada 2 em 5 estrelas

We don’t take cash???

I recently dined at Côte Canterbury (11 Oct) and was surprised and embarrassed to discover that the restaurant no longer accepts cash — something that was not clearly communicated in advance. When I raised this with Côte, their response focused on the convenience for the business rather than the customer.

I find this policy disappointing and exclusionary, particularly for older guests who prefer or rely on cash. Inclusivity should mean accommodating different payment preferences, not removing them for operational ease. I’m sharing this experience to encourage Côte to reconsider how it communicates and implements this policy.

11 de outubro de 2025
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Resposta da Cote

Thank you for your feedback. Since the pandemic, we’ve operated as cashless, and this is communicated in our booking confirmation emails, on our website FAQs, and on our menus in‑restaurant. While we currently have no plans to reintroduce cash payments, we do keep this policy under regular review. We appreciate you taking the time to share your experience.

Classificada 3 em 5 estrelas

Good, but don't trust the offers

The food was good, the service excellent - especially under very busy conditions. But they advertised a £10 offer on steak frites, the day I was eating there - I ordered that, but didn't get the special price! I am not aware of any conditions that I didn't meet for this discount, and have been ignored by customer service. In future, I will not believe their offer ads.

13 de abril de 2026
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Resposta da Cote

Hi Caroline, thanks for your comments. We’re sorry to hear the £10 dish of the day wasn’t applied on your visit. This offer is being redeemed (as you can see in the review below yours), and it simply needs to be requested when ordering. We’ve searched our contact platform but can’t find any previous correspondence under your name, so please do get back in touch with us at reviews@cote.co.uk and we’ll be happy to look into this further.

Classificada 5 em 5 estrelas

£10 dish of the day,

We ate the £10 dish of the day, steak frites on a Monday, food great and sized just right for lunch. The service was prompt and we had an extra portion of frites free. The restaurant nicely busy and spotlessly clean, lunch for 4 including drinks & tip £65

13 de abril de 2026
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Resposta da Cote

Thanks for the great rating and review - it's so lovely when our guests appreciate our efforts and take the time to comment on them. We hope to see you again soon!

Classificada 2 em 5 estrelas

Experience undermined by tuneless nightclub playlist

Ok meal, brilliant service (thank you Austin) completely undermined by nightclub thudding devoid of musical content as foreground to our exoerience. Apparently head office choose the playlist and are unmoved by the complaints. Hard to have aconversation it was so intrusive

11 de abril de 2026
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Resposta da Cote

Hi Tricia, thank you for the feedback, we are sorry to hear the music impacted your visit, we will share your comments and do hope you will chose to dine again.

Classificada 5 em 5 estrelas

Exceptional service 👏

Order #47517273 - Kensington, 09/04/26

Absolutely brilliant. The food is always good (sea bream, salmon, steak, linguine and the kids menu) but the service at the Kensington branch (and all the branches I've visited) is excellent. Mohammad was exceptional, he made us feel so welcome and genuinely went above and beyond. The whole team was fantastic, very attentive and making sure we were okay without being annoying 😆.
Thank you for a special evening. Highly recommend.

9 de abril de 2026
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Resposta da Cote

Thank you so much for such a wonderful review — it truly means a lot. We’re delighted to hear you had such an exceptional experience and that both the team and the food made such an impression. Feedback like this really makes our day. We hope to welcome you back again soon.

Classificada 1 em 5 estrelas

Bristol Clifton Village Cote

Bristol Clifton Village Cote - we went for a Birthday meal of 7 of us at 1930. Firstly we were told that we must be mistaken and we did not have a booking. We showed our confirmation and then led to our table. We had to request menus and tap water. We ordered sharing starters and they came incredibly quickly but then we had a 90 minute wait between starters and mains. We were offered drinks whilst we waited, but later found these were not complimentary. When our plates were cleared it was obvious the manager had more interest in making himself a coffee and chugging a red bull behind the bar than waiting on any tables himself. He told our waitress to completely clear outside so we were left with no drinks, no dessert menus and empty plates for 45 minutes. In the end when we asked the waitress to remove the tip she looked very uncomfortable and said she would need to talk to her manager. £400 bill and won't be returning.

28 de março de 2026
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Resposta da Cote

Hi Lauren, thank you for your review, we are sorry to read of the issues. We can see our team have reached out to you already. We do hope to welcome you in the near future.

Classificada 5 em 5 estrelas

Another great familly meal.

My family and I had another wonderful meal at Côte Newbury. The staff were friendly and attentive and helped us with an unforeseen problem we had while there. The food was excellent. We always choose this restaurant for family events because of they are always so friendly and accommodating.

4 de abril de 2026
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Resposta da Cote

Hi Kevin. Thanks for the great rating and review - it's so lovely when our guests appreciate our efforts and take the time to comment on them. We hope to see you again soon!

Classificada 2 em 5 estrelas

Exeter Cote- Dire Friday Easter breakfast

Exeter Cote- Good Friday breakfast with friends.
Hostile service, food average.
Server lady forgot her manners when dealing with our party 3 adults 2 well behaved dogs on their on beds. Admittedly we had questions on the menu but did not expect the attitude.
No signage for upstairs loo head room.
This was the second time we went for Easter and we will not be back!
Good luck!!

3 de abril de 2026
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Resposta da Cote

Hi , thank you for your review. Sorry to hear you’ve been left feeling disappointed with the service - we hope you raised this with the manager on duty so they could make things right for you. We'll use your comments constructively, and hope you will visit us again soon.

Classificada 5 em 5 estrelas

Covent Garden Cote provided excellent…

Covent Garden Cote provided excellent food, wine and service. Surprised that its reviews are so poor from others. The prices were very competitive for central London and their portions generous, especially the cheese board. Recommend it and will be returning on our next trip to London.

30 de março de 2026
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Resposta da Cote

Thank you so much for such a wonderful review — it truly means a lot. We’re delighted to hear you had such an exceptional experience and that both the team and the food made such an impression. Feedback like this really makes our day. We hope to welcome you back again soon.

Classificada 1 em 5 estrelas

Review

Review: Côte (Windsor)
​Went to Côte in Windsor today with my brother and his wife. The starters were actually good, which made the rest of the meal even more of a total joke.
​The mains were honestly rubbish. My brother’s lamb ragu was scorching in the middle and ice-cold on the edges—classic lazy microwave job. To top it off, my seafood linguine had prawns that were watery and still frozen in the center.
​You expect way more from a place like this, especially given the prime Windsor location. Serving up microwaved leftovers and frozen seafood is pathetic. Complete waste of money.

29 de março de 2026
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Resposta da Cote

We’re very sorry to hear about your disappointing experience at our Windsor Brasserie. This is not the standard of food quality we expect to serve, and your comments are concerning.
If you’re happy to, please email a copy of your bill along with a copy of your feedback to reviews@cote.co.uk so we can look into this properly and address it with the team.
Thank you for bringing this to our attention.

Classificada 2 em 5 estrelas

I generally liked cote as a dependable…

I generally liked cote as a dependable mid range restaurant. Since the take over on 2025 this has rapidly declined the steak frite has become half the size and the wine is now over priced own brand trade. No longer a good value proposition compared to spending a bit more to go to a proper steakhouse.

22 de março de 2026
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Resposta da Cote

Hi, thanks for sharing your feedback with us. We’re really sorry to hear the changes haven’t met your expectations, and we appreciate you letting us know about the portion size and wine concerns. We’ll use your comments to help us improve and hope you’ll consider giving us another try in the future. Thank you.

Classificada 1 em 5 estrelas

Terrible experinace - Côte Hay's Galleria

Hello everyone, real shame to write this revieve as ive been to this particaullar venue a number of times in the last year or so and had wonderful food and expriaces, However today was my worst expriance.

To start with, we entered the restanat and waited 5mins to be seen to even though we had a booking. We asked 4 times if we could get some ice in a glass, we had HAIR in one of our dishes and then when the manager came to clear the table (after waiting 15mins for this to happen, the manager said ' how was your meal assuming less hairy' and then our other member had mussels and asked if he could have some bread and they tried to charge over £3 for 4 slices! All the staff seemed to be disorganised and all over the place and the resustant wasnt even busy - Id say half full at 4pmish. And to top it all off they wondered why i wasnt paying the 10% service charge!!!!!

21 de março de 2026
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Resposta da Cote

Hi, we’re really sorry to hear about this experience, especially after so many great visits and thank you for leaving your other reviews too. please know this isn’t the level of service or care we aim to deliver, and we appreciate you sharing the details so we can address them with the team. We'll act on this as an priority and are confident, if you return, you'll see an improvement.

Classificada 1 em 5 estrelas

Cote Bluewater lunchtime 19.03.26.

Cote Bluewater lunchtime 19.03.26.

I have to write out of despair following a dreadful meal at the above restaurant.

Together with friends we visit this branch 4-6 times a year over the last 12+ years. We have noticed a small decline in service over the years but always return. Our visit today was very bad on many levels.

Our friends booked the table for 4 Pax. They booked on line and were rewarded 'fizz' with the booking. Even though they booked for 4 people only they had fizz and we had to pay. It has never been like that before but we let it go. I am complaining now as that was the least of our dissatisfaction.

The service was surly at best, but we all have bad days, so we let this go too.

However when we received the bill, we didn't complain, but on examination we noted we were charged for All the fizz. We politley asked for the bill to be revised showing the correct amount.

What happened next was simply insulting and embarrassing. I asked why the fizz was not FOC for the two that qualified. the woman that porported to be a manager stated we needed to have mentioned this at point of order, we did but it wasn't noted.

The manner in which she spoke to us was dictatorial, dismissive and rude. All 4 of us felt embarrassed and the lovely feeling you get after a nice meal was ruined.

We kept our complaint at low volume to avoid embarassment, but the lady manager raised the tone and volume then dismissed us in the most abrupt way.

I politely asked for her name - she told me to get lost. The male manager standing adjacent to her didn't offer any help.

We have dined at many Cotes over the years, this was our worst experience, on reflection our worst dining experience in memory.

19 de março de 2026
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Resposta da Cote

We are very sorry to hear about your recent experience, and we sincerely apologise for the disappointment and poor service you described. We want to reassure you that we take your feedback extremely seriously, and this is not the standard we expect for our guests. Your concerns around both the service and the handling of the offer will be fully reviewed and addressed by the appropriate senior leaders. Thank you for bringing this to our attention.

Classificada 1 em 5 estrelas

Following our lunchtime visit to Cote…

Following our lunchtime visit to Cote Festival Hall on Wednesday 4th February we left a favourable review that afternoon. However, in the early hours of the following morning (15 hours later) my husband was violently sick – clearly food poisoning. We notified Cote principally to ensure that steps would be taken to protect others. A form was filled in. In the early hours of Saturday morning I too was sick (60 hours later). Another form filled in. We had both partaken of the Pistachio Crème Brulee - and it is known that this can cause such problems. We were told on 6th February it would take 10 days - plus a bit may be (!) - before we heard back. On 26th Feb we chased this up and were told ‘as a matter of urgency’ it would be followed up. On 11th March we chased again saying we would have to leave negative feedback and lo and behold the following Monday 16th March we had a long winded reply saying they were not in any way responsible. You may draw your own conclusions!
We would advise all to avoid anything with egg in it just to be on the safe side….

4 de fevereiro de 2026
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Resposta da Cote

Thanks for your comments - we take matters of safety very seriously. We are fully aware of this complaint and have fully investigated. We’ve been in touch with you and shared the outcome of our investigation with you, which could not find any cause for your illness associated with our Royall Festival Hall location. We are however, sorry to hear you’ve been so unwell and hope you are fully recovered now.

Classificada 5 em 5 estrelas

COTE BRASSERIE FINE DINING

Firstly, the food for all at our table was very very good. The building in Edinburgh was well presented and has an appropriate ambiance for fine cooking although we were there at lunchtime. The servers were very welcoming and, importantly for me, knowledgeable about the food. Apologies, I think our server was called Anna and we were well cared for. The menu was properly sized with classic and more modern choices for most, I would think. Everyone at our table thoroughly enjoyed their own particular dish but I chose the classic bourguignon and it was superb. The menu states 5 hrs cooking time and the dish suggests this is accurate! A fantastic experience and the coffee was high quality, too. A place I shall return to. I seldom get opportunity to thank chefs/kitchen staff but at Cote Edinburgh they certainly deserve credit. A very organised and slick restaurant experience.

17 de março de 2026
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Resposta da Cote

Thank you so much for this wonderful review. We are delighted to hear that you enjoyed the food, the atmosphere, and the service from our team, including Anna, who will be thrilled to receive your praise. We’re especially pleased that the bourguignon and your overall dining experience left such a strong impression. We truly appreciate your kind words for both our front‑of‑house and kitchen teams, and we look forward to welcoming you back again soon.

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