Cote Opiniões 

914
•
TrustScore: 2.5 em 5

2,3

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Classificada 2 em 5 estrelas

Newbury Cote....nothing wrong with the food. What was verging on fraudulent was charging us £3.70 for the 'suprise ice cream' birthday dessert for my daughter. We didn't ask for it, my daughter didn't... Ver mais

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Classificada 2 em 5 estrelas

I dined with a friend at his invitation at cote St Paul’s. I like cote and have had consistent good meals. On this occasion I ordered boeuf bourguignon. It arrived as a lump of beef in a sauce with... Ver mais

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Classificada 1 em 5 estrelas

Kingston upon Thames 31/08/26 45 minutes after ordering, and still no food. Watching people around us arrive, order and get food which is frustrating. Chased up, no apology, no explanation. Food arr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I had a fantastic experience at Cote Restaurant! The customer service was excellent, and Anna was absolutely lovely — friendly, attentive, and professional throughout. She made the whole expe... Ver mais

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Informações sobre a empresa

  1. Restaurantes e bares

Escrito pela empresa

French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

914 opiniões

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2,3

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(914)

205 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

ROBBER

This is a shame mu husband book a table saturday for sunday then he canceled the same day but have been charged 40£ then when i contacted them, they told me that I need to give them 72 hours notice to cancel - is that a joke how am i supposed to cancel 72 hours in advance if i book the day before. YOU ARE ROBBER

14 de março de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for sharing your feedback. At the time of booking, if card details are required, it means the reservation is being held under our no‑show policy, which commits the table for you and protects it during busy periods. This policy also explains that cancellations must be made within the stated notice period to avoid a charge. We appreciate that booking the day before makes this feel unfair, and we are sorry for the frustration caused — but if you do book last minute, you are committing to following through with your reservation, with no ability to cancel.

Classificada 1 em 5 estrelas

Frequent Visitors……But Not Any More

We have been frequent visitors to Côte in Salisbury over the years and had fairly positive experiences, until our last two visits.
1) where we were overcharged and promised a credit that never arrived
2) overcharged and served tepid food

The first time we didn’t notice the overcharging until we got home as there were 8 of us dining and we didn’t scrutinise the bill closely.
We were charged for coffees and drinks from another table, when we realised their error we phoned the following day and the manageress said she would put a voucher in the post to us to cover the £35 that we had been overcharged, but it never arrived.
On our visit this week we booked a table for 4, there was a promotion offering a free ‘glass of fizz’.
We arrived before our friends and were served our 2 glasses of ‘free fizz’ and when I ordered the 2 for our friends the waitress said that the offer was only for 2 people and not 4………what a cheapskate promotion, and then to add insult to injury they charged us £16 for the 2 glasses that were supposed to be free.
The food was average at best, two of our main courses were tepid at best rather than hot (the Lamb Ragu with mafalde pasta) one of which was taken back to the kitchen to be zapped in the microwave whereupon the whipped chèvre cheese was annihilated into a small mound of foam.
Our lunch came to £165 for four people which I thought was poor value for sub standard food, a dessert was credited off the bill as a gesture for the cold ragu, but the damage had already been done AND they had the cheek to add on 12.5% service charge !!
The staff were pleasant and friendly enough but we won’t be going back and neither will our friends.
Côte used to be great, it has new owners, as of October 2025, Côte is owned by the Karali Group, a family-owned business led by Salim and Karim Janmohamed, they previously owned 74 Burger King outlets so appear to be a fast food outfit rather than proper restauranteurs.
Unless they start running this business better Côte will soon be gone.

6 de março de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thanks for your review. Please contact us on reviews@cote.co.uk with a copy of this review, your full contact details, and your bill so we can look into it.

Classificada 1 em 5 estrelas

Very disappointing

Very disappointing. Had burger & bubbles deal in Cote Reading. Burger bun was dry & stale . Hardly any meat in the thing . Supposed to come with free flowing fries, asked for these & never received them.

6 de março de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Hi, we’re really sorry to hear about your disappointing experience with the Burger & Bubbles deal in our Reading restaurant. Thank you for letting us know about the bun, the portion, and the missing fries — we’ll use this feedback to improve and we hope you raised it with the manager on duty at the time so they could make things right there and then for you.

Classificada 2 em 5 estrelas

Lewes Cote has sadly become a Cote Petite

Lewes Cote has become a Cote Petite. Limited menu....same stuff that was available on special offer all through February. So disappointing only to find out when you've arrived for a Saturday night out. One specials meal also available. Lovely staff as usual. Not likely to be back soon. Tried to contact Cote directly but website failed

28 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thanks for your review. We’re sorry the offerings didn’t meet your expectations. We'll continue to change the menu with the seasons and we’ll also check out the website contact form, as we’ve not had any other issues reported.

Classificada 1 em 5 estrelas

Petite Cote. The new McDonald's

Swapped to the Petite Cote. Essentially this means greedy people can have as many fries as they want, and dumbing down the rest of the menu. My go to restaurant for the last 20 years has become a French McDonald's, and unfortunately with the staff to go with it.

2 de março de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thanks for your review. Côte Petite serves the same quality food and exceptional service as Côte Brasserie does, just with a set-menu concept. We are still serving up our favourites since 2007 - you can just get it at great value as part of a set menu concept.

Classificada 3 em 5 estrelas

We went to Cote in Covent Garden last…

We went to Cote in Covent Garden last Friday . I love Cote and often eat there when family visit London. I often have said ever had a disappointing meal with ever one we have eaten, central London or local. I was disappointed in the menu change . It isn’t as good as before . No bouillabaisse or fish pie for example, . We were shown downstairs because they were busy but we had booked a table. The starter soufflé was not great . I think I’ll be looking for a new regular .

20 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for sharing your feedback — we’re truly sorry to hear the recent menu changes and your experience in Covent Garden didn’t meet the high standards you’ve come to expect from us. We’ll be sure to pass your comments on to the team, as they really matter. We’d love you to return again to give us a second chance and know we can restore your confidence in us.

Classificada 5 em 5 estrelas

Great food and service

Great food and service

23 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you so much for your 5★ review! We can’t wait to welcome you back again soon for more great food and service.

Classificada 5 em 5 estrelas

Great experience at Cote Reigate

Had a great time at Cote Reigate this evening. Food and service very good - but made better by our great server Hannah G who deserves a special mention. I usually end up moaning about my restaurant experiences but tonight was all good!

20 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you so much for your lovely 5★ review! We’re delighted to hear you had such a great time at Côte Reigate, and we couldn’t agree more — Hannah G is absolutely fantastic and will be thrilled to get your shout‑out.

Classificada 1 em 5 estrelas

Appalling service at the bluewater…

Appalling service at the bluewater branch. Everything was a problem rude staff not welcoming at all. We went to Chelmsford branch the night before absolutely lovely staff they couldn’t do enough for you there! My granddaughter has severe adhd and she found the whole experience overwhelming as the staff at bluewater are rude.

19 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

We’re truly sorry to hear about your experience at our Bluewater restaurant, especially after such a positive visit to Chelmsford the night before. No guest should ever feel unwelcome, and we’re particularly concerned that you say the staff made the environment was overwhelming for your granddaughter. We’ll be addressing this with the team directly, and know if you returned to Bluewater on a future visit, you'd see a marked improvement.

Classificada 1 em 5 estrelas

My husband and I booked a lunchtime…

My husband and I booked a lunchtime valentine meal at Eton which was an unpleasant experience, firstly after copious emails from them telling me how much they are looking forward to seeing us turned out they had booked us in under a different name, the restaurant was filthy food on the floor under the table, dirty glasses, overrated bland food and a waitress with no smile. Not going there again.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

We’re truly sorry to hear about your experience during your Valentine’s lunch in Windsor, as this is far from the warm welcome and high standards we aim to deliver. The booking mix‑up, cleanliness issues, and service concerns you’ve described are very disappointing, and we’ll be addressing them with the team straight away. We appreciate you sharing this with us and would value the chance to restore your trust in the future if you'll kindly give us another try.

Classificada 2 em 5 estrelas

Poor communication and rude management

Wokingham cote. We have just eaten here (after many times previous) and whilst the food was good (apart from the rock hard cold cheese and rubber bread, and the fact that they struggled to find the port for the cheese and then said we could have one glass of it then said it’s not available) there was a discrepancy with the final bill between what we were quoted whilst ordering and what we were presented with. After discussing the issue the issue was not with the price ( which was eventually presented to us lower that what we said we were willing to pay) but with the total arrogance and attitude of the manager who was speaking to us, even to the extent that when we had paid and we said that sometimes people make mistakes and that we would have not argued with the situation as a local business, she replied with “never again” meaning do not want to see you here again!
There is more to the story but this is the overall arrogant attitude of the manager from tonight, even to the extent that when we were leaving I asked where were our coats put when they were taken from us and her response was I do not know I did not take them from you!

We booked and we had a reply saying confirm your booking. We arrived and asked is there a valentine’s menu… no.
We saw sharing cote du beouf and asked how much as it didn’t say on the menu. The waiter said £24. We said, per person to which he replied no! We asked again… no
So we chose to order no starter and the beef to share followed by cheese platter. We liked a port too. He came back that they’d ran out of port. The manager came over and said… we have one glass left! Ok we said then they came back and said there’s none left. We ordered two sides to which the waiter claimed you used to get that in the price we said, it’s great value so we don’t mind paying for the extras.
The cheese came and it was stone cold and hard, which I understand is normal these days but the crackers were limited to 4 and black wafer which are not particularly nice. They also gave 4 slices of rubbery bread. We returned it as it just looked unpleasant.
The bill came and we were charged £32.50 each for two courses plus £24 for re beef.
We challenged the bill claiming we were’nt informed about the two course set menu. The manager came over and claimed that it was a communication issue. We stated the waiter was young and attentive and apologetic. The food was lovely but we were disputing the bill as we were told it was £24 and not a two course menu. When the manager said I’d received a text claiming a two course set menu she looked at my messages and agreed I’d not been sent this information. At this point you would've thought being a manager she would have recognised their failings.
She became arrogant in her behaviour and said we won’t see you back here again.
The issue is, we were willing to pay for what we had and quoted for. We offered to pay £85 for the bill instead of £145 but she came back with £76, so we were confused. But again she was rude saying don’t come back,
The waiter was a good lad so we tipped him. We were not after a cheap meal in the slightest but we were upset with her stance and behaviour. Sareena ….at wokingham cote

14 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for your feedback. We’re sorry to hear about your experience at our restaurant. If you haven’t already contacted us via our website, please reach out at reviews@cote.co.uk so we can look into this and make things right.

Classificada 1 em 5 estrelas

Esher Cote- very disappointed

We have tried to reach out via email but have been left even more disappointed.
The food and waiting for food was terribly disappointing

As a frequent visitor in the past , We will never eat here again!

1 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

We’re really sorry to hear about your experience and the disappointment you’ve described, and we’d like to understand more so we can put things right — please reach out to us at reviews@cote.co.uk. We value your past visits and hope you’ll give us the chance to address this directly.

Classificada 2 em 5 estrelas

Food good but drama over…

The food was good but the drama over having to download the app, then being told if we wanted to split the bill by 4 we would have to pay at the checkout and then having to stand at the checkout while it was all done made it feel like we were in a self service restaurant and ruined our experience in the Eton, Windsor restaurant yesterday.

5 de fevereiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thanks for the review. We’re really sorry to hear that the payment process and app requirements affected your visit, and we completely understand how this would impact your experience. We’re actively working on improving our app and streamlining these steps, and we’ll be using your feedback to help drive those improvements.

Classificada 1 em 5 estrelas

Appalling and unfriendly service

Appalling and unfriendly service, food sub standard, dry and unappetising, plus they overcharged on the bill!
(This was for their Chichester restaurant)
Avoid if you can.

30 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for your feedback. We’re sorry to hear about your experience at our Chichester restaurant. If you haven’t already contacted us via our website, please reach out at reviews@cote.co.uk so we can look into this and make things right.

Classificada 2 em 5 estrelas

Shallots with everything…

This was a "treat" for me to celebrate a landmark birthday with my son.
I've been a longstanding customer of Cote and have had some fabulous meals in the past. However, this was not one of them for one simple reason - the Starters menu was off-limits to me. I have an allergy (onions/shallots) that can be "challenging" but can usually find at least 2 things that are safe - not at Cote.
Having perused the Allergy Tablet all seemed well at first - but then the breakdown of ingredients showed the presence of shallot or onion in everything, with the possible exception of charcuterie and a beetroot salad. Being a keen cook I was gobsmacked to find shallot in the potted lobster, ditto the pan-fried prawns. In the end I had a Fougasse with garlic butter, not because I wanted it but to keep my son company.

The steak I had to follow was excellent, but the lack of a starter turned what should have been a memorable celebration into a less than special occasion. A great shame.

29 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for your feedback, and we’re sorry your birthday visit didn’t feel as special as it should have. We understand how important suitable allergen‑friendly options are, and we’ll be using your comments to review and improve the choices we offer. We’re glad you enjoyed your main course, and we appreciate you helping us do better.

Classificada 1 em 5 estrelas

Do not trust Côte promotion for the saver menu

Do not trust Côte promotion for the saver menu although this finishes end of January. We visited the Clifton Bristol branch after receiving a saver menu promotion £15 for two courses or £19 for three. We also received a promotion for a free glass of Prosecco. We ordered the two courses and showed the waiter the Preseco promo on my phone he did not tell us that we could only have one of the promotions. When I asked for the bill I was shocked not only to see the Preseco on the bill at full amount but also service charge. So the Meal for two we ended up paying £51. Never worth the money and I would suggest if you intend using the promotion always check the small print. To add insult to injury they then offered me a free desert for the future on the app. Really disappointed in this restaurant

29 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for sharing your feedback, and we’re sorry for the frustration caused. Our T&Cs state that only one promotion can be used per visit — this is standard across many businesses — but it’s clear this wasn’t made clear enough on this occasion. We’ll work harder to communicate this more clearly.
The free dessert you received is an automatic perk awarded when you reach a certain number of stamps in the app, rather than an additional promotion.
We’d love the chance to welcome you back — please do return and use your fizz code another time so we can give you a better experience.

Classificada 5 em 5 estrelas

Great meal

After a miserable month of wet weather we went for lunch at Cote at Hays Galleria in London to cheer ourselves up. We booked on the app and had a fabulous 2 course meal for £15 each. The potted crab starter and sea bream main were delicious and better than so many of the top London restaurants I've eaten in. Staff and service were excellent. We've always found this branch of Cote good, along with Brighton and Wimbledon Village.

28 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you so much for your lovely review. We’re delighted to hear that your lunch at our Hays Galleria restaurant brightened up a wet month, and that you enjoyed both the potted crab and sea bream. It’s wonderful to know our team and service made the experience even better.
We really appreciate your continued support of our Hays Galleria, Brighton, and Wimbledon brasseries, and we look forward to welcoming you back again soon.

Classificada 1 em 5 estrelas

New owners killing this brand

New owners killing this brand.
Compared to last 10 years, it’s the pits.
Avoid.
CEO & CMO should be sacked.
All French staff have been removed.
No longer a French-themed restaurant.
Wine list has moronic descriptions.
Food far worse than ever before in 10 yrs
Music tries to be a nightclub - weird.
Please sell to the professionals.
Predict that Cote will go bust like this.
Will never visit again.

27 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for taking the time to share your thoughts with us. We’re sorry to hear that our recent changes haven’t aligned with what you’ve enjoyed in the past, and we truly appreciate your long-standing support over the years.
Our team has worked hard on our refreshed concept, and we’re proud of the direction we’re taking. That said, your feedback is incredibly valuable, and we’ll keep it in mind as we continue to refine and evolve what we do.

Classificada 1 em 5 estrelas

Disappointed!!! And left Hungry!

Had a family meal for 7 for a birthday at Horsham
We all used to love cote and haven’t been for a while and wished we hadn’t! Waited for drinks for about 20 minutes
Starters were average and for mains what a surprise an undercooked burger pretty much mooing, taken away and replaced with another burger which was burnt on outside and raw inside, two half chickens that was dryer than the desert and got stuck in the throat worrying that someone would need to preform the Heimlich
steak baguette that looked and tasted horrendous and sirloin steak that looked like it had gone 2 rounds with a boxer and lost!! Drinks got forgotten
On the plus side the manager tried to accommodate and was very apologetic as 4 meals weren’t eaten and the manager had them removed from bill and a nice surprise desert for birthday girl and our waiter was a lovely man
What has happened to cote Horsham such a shame

22 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for giving us a rating based on your experience. We're sorry to hear that you were left disappointed by some aspects of your visit this time. We'll be sure to share this with the relevant teams and are confident it's a one-off. Considering you're a lover of Cote, we hope you'll continue to be a valued guest of ours and give us another chance.

Classificada 3 em 5 estrelas

the happiest menu deal..

the happiest menu deal... not at first ..after initially been charged the whole amount, when the pay machine was disregarding the vouchers, and after raising the issue it has taken another 10 minutes to sort out the bill. It was impossible to split the bill by 4 people using electronic payment.. so we ended up with paying different amounts.. really a bit embarrassing and not a great customer experience.. cannot blame the staff though.. they were very friendly and made a huge effort. And at the end they did manage to sort out the bill. Nice gesture at the end too, when we received a call,after we left, to remind us that we forgot a hat. Wtrt the meal.. starter, main and dessert....charcuterie platter, steak & frittes and a decent size cheese platter respectively were good value for money for GBP 19. The price for the wine was a bit steep imo.. GBP 27 for 2 glasses.. but that's probably standard these days.. The Ambiente in Cote was, as always, very nice. So overall .. worth giving it a go

23 de janeiro de 2026
Opinião espontânea
logótipo da Cote

Resposta da Cote

Thank you for sharing your feedback. We appreciate your thoughts and will use them to keep improving. We're also really glad to hear that, overall, you’d still recommend us and that the team helped make your visit enjoyable.

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