Cover My Furniture Opiniões 

110
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very pleased with our new furniture covers. The covers are very good quality with exceptional velcro fittings. Service and communication has been excellent throughout. Good colour choice and fits in r... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The covers and cushions are a perfect fit, The fabric is really good quality and I'm absolutely delighted with the finished product. The process is really easy. Bags are provided to send your origi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had new loose chair covers made for a very shabby looking snuggle chair. It now looks brand new! Great personal service. Quick response to emails. Fantastic chair and cushion covers! The fabrics are... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Ver mais

Informações sobre a empresa

  1. Loja de estofos

Informação fornecida por diversas fontes externas

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

110 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(110)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top quality, great workmanship.

We looked at several companies to recover our lovely old multiyork armchair. The samples from covermyfurniture (Plumbs sister company) were the best we received. The process of selecting and posting our old covers was simple. They pick apart the old covers to use as templates to make the new.
Took about 2 weeks. The result was fantastic. The new covers fitted like a glove and the quality of workmanship was outstanding. The company also responded promptly to emails throughout the process. They may be slightly pricier than other online companies but you get what you pay for.
We also had a similar chair seat cushion fitted with a new foam inner (plumbs) and the quality was again top notch. We visited the showroom in Preston for this one and the staff and factory worker who popped over to talk to us were super friendly and knowledgable.
Nice to see a company like this flourishing in what must be a difficult market. We wouldn’t hesitate to use again.

20 de fevereiro de 2025
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

What a wonderful review! Thank you so much for sharing this with us.

Classificada 1 em 5 estrelas

Have been trying since christmas to get…

Have been trying since christmas to get a reply from them regarding my order that has been paid for in full. No reply to phone or emails even though i have emailed sophie@covermyfurniture,com and a Karen McDonald
Does this company actually exist??

5 de março de 2025
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Hi Ros. We're sorry to hear this and can see your order is in progress with us. Our team have just sent you an email.

Classificada 2 em 5 estrelas

No customer services response

Two stars as they did send fabric samples as ordered but subsequently no-one answering the telephones or responding to messages left or to emails - will not think about using this company unless they show they have an effective and responsive customer service team.

7 de fevereiro de 2025
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Hi Julia. We're truly sorry to hear this! We've been going through some team changeover and had a couple of delays, but are now back on track. If you're still experiencing issues, please contact me directly on sophie@covermyfurniture.com

Classificada 1 em 5 estrelas

Been trying since before Christmas 2024…

Been trying since before Christmas 2024 to order from this company! Received samples but now no response from messages left by phone, emails etc. shame as I wanted to order.
Have now heard back from covermyfurniture and my order is being prepared

3 de fevereiro de 2025
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Hi Barbara. We're truly sorry to hear this! We've been going through some team changeover and had a couple of delays. If you're still experiencing issues, please contact me directly on sophie@covermyfurniture.com

Classificada 1 em 5 estrelas

Do not order from this company!

Do not order from this company!! I have paid £105 for arm covers which I have not received. It is not possible to phone this company and they do not reply to emails.

13 de novembro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Hi Kathryn. It seems our original email with the measurement chart for you to complete must not have been received. We've just resent it for you now.

Classificada 5 em 5 estrelas

A gold medal for Cover My Furniture

We cannot recommend Cover My Furniture highly enough. We had a set of loose covers for our large three-piece suite made by Plumbs back in 2012 and, 12 years later, we needed some new arm protectors. We now live in Spain, so it was never going to be a straightforward exercise. I contacted Plumbs and was directed to Cover My Furniture, which is a sister company to Plumbs.
Tanya was so helpful and instead of asking us to post a cover back as a template, she sent us a diagram so we could provide the dimensions.
An issue that was partly my fault because I incorrectly guessed the fabric colour (due to a swatch we still had from 2012) cropped up.
Again, Tanya rose to the challenge and was able to solve the predicament in which we found ourselves. I must also stress that the quality of the fabric and stitching was first class, just as they were back in 2012.
At a time when standards seem to be falling, customer service levels declining, and general attitudes leaving much to be desired, one is generally resigned to the fact one will be fobbed off or simply dismissed as being a disposable client.
But Tanya and the Cover My Furniture team went the extra mile for us and will always get our business, so much so that we are now thinking of sending back our current three-piece-suite loose covers to have another set made.
They wash so well, despite being ivory in colour, cope with three cats that like to lounge all over them, and look almost good as they did when brand new. It's a gold medal for Cover My Furniture!



19 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy customer

I just received two arm covers from this company. They fitted perfectly and are very well-made. The whole process was made very simple by their methods of processing and great service.

17 de setembro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your lovely review

Classificada 5 em 5 estrelas

Quality of fit and material

Quality of fit and material is superb. I live in Switzerland but had a 30-year-old John Lewis sofa-bed that needed new covers.

Returned old covers to Plumbs with some trepidation but in the end what was returned exceeded our expectations.

4 de julho de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Hi Julian, Thank you for your kind review! We are pleased we have revamped your loved John Lewis furniture.

Classificada 5 em 5 estrelas

A first class service from start to finish

A first class service from start to finish. The cover for my wingback Parker Knoll fireside chair has arrived and it is absolutely beautiful with an excellent finish and fits to perfection. What a joyful, hassle free experience and I will have no hesitation in ordering from this company again or recommending them. Thank you, thank you, thank you.

1 de julho de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your lovely review, it really does mean a lot!

Classificada 5 em 5 estrelas

Very helpful customer service

Very helpful customer service. We were really pleased with our cushion covers. They are well made, good quality and arrived in good time

2 de abril de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your lovely 5* review, we really apricate it and glad we were able to help you with your new covers.

Classificada 3 em 5 estrelas

We had covers for a chair with wooden…

We had covers for a chair with wooden arms and unfortunately the covers did fit well round those areas.

12 de março de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for leaving a review, I'm sorry to hear that the covers do not fit right, we would like to rectify this for you. Please can you provide photos of the furniture showcasing the faults you have with the chair by email hello@covermyfurniture.com

Classificada 5 em 5 estrelas

Gorgeous!

It was very easy, and straightforward to follow the instructions. Being able to request two lots of material samples really helped me to decide what material/colour was best. I am delighted with the new sofa cover, and am planning to rejuvenate a chair using the same company.

8 de fevereiro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your lovely review! We are pleased to hear how happy you are with our service and the final product. When you are ready to rejuvenate your chair we will be more than happy help :)

Classificada 5 em 5 estrelas

We recently used Cover My Furniture to renew a shabby sofa

We recently used Cover My Furniture to replace some tired sofa cushions and covers. The process in choosing fabric and sizing was very simple with the end result being better than we imagined. The quality of the tailoring, fit and cloth is superb. We'll be using CMF for any future chair and sofa recovers for sure!

11 de março de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your 5 star review. It's great to hear how pleased you are with your order.

Classificada 5 em 5 estrelas

A really good company to deal with

A really good company to deal with. Ordering was easy and delivery was as promised. We’re very pleased with our replacement covers.

28 de fevereiro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your lovely review. We are pleased we were able to help you with your replacement :)

Classificada 5 em 5 estrelas

Great experience

Great experience with this company. We live on mainland Europe which they were easily able to manage when I emailed with customer service before we submitted our order.
There was lots of support while we measured and checked everything.
The covers came within a few weeks and were even better than expected. They fit perfectly and the quality of the material is excellent.
Would definitely recommend.

17 de janeiro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your review. we are really pleased we was able to help you and that you are happy with the outcome of your new covers.

Classificada 5 em 5 estrelas

Excellent service from start to…

Excellent service from start to finish.patient and friendly help by Tanya. We are extremely pleased with the covers.Perfect fit and finish. Moira Ridding

15 de fevereiro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for the review. We're so pleased to hear you were pleased with our service and your new covers too. I will pass your feedback to Tanya

Classificada 5 em 5 estrelas

Happy Cover Story

Approached cover my furniture before Christmas to recover a sofa bed in plush velvet. After sending through our existing covers we were told there was a fault in the material with suppliers but Tanya at Cover my Furniture could not have been more helpful. She offered an alternative similar more expensive fabric at the same price and then fast tracked the order because of the delay.
The covers arrived today and we are absolutely thrilled with them. Wonderful service.
Can’t recommend enough.
Mike and Tess Brennen

7 de fevereiro de 2024
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Hi Mike and Tess, thank you for your lovely review! We are pleased we were able to help you and managed to resolve the issue with your new chosen fabric.

Classificada 5 em 5 estrelas

Excellent service

We were delighted with the new covers supplied for our old sofas - the process was very straightforward with great communication throughout.
Highly recommended!

15 de dezembro de 2023
Opinião espontânea
logótipo da Cover My Furniture

Resposta da Cover My Furniture

Thank you for your lovely review, we are pleased we were able to help you.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais