Cox & Kings Opiniões 1194

TrustScore: 4.5 em 5

4,6

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Classificada 4 em 5 estrelas

Just back from 16 days around South America, takingbin Peru/Buenos Aires/Iguaza Falls/Rio. Had a great group of 12 who all got on well and had a lot of laughs. Good itinerary, was full on but we d... Ver mais

Classificada 5 em 5 estrelas

Bianca was so patient and helpful. She organised our recent trip to south of Spain. Everything was perfect. She listened to where I wanted to go and all hotels and guided tours were exactly what we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Train to Machu Picchu experience in May 2026. Found Cox and Kings to be highly organised, very professional, with excellent guides, attentive to my needs and providing the most amazing Tour Director e... Ver mais

Classificada 4 em 5 estrelas

The trip was well-planned and everything went smoothly. It was all really interesting and we felt we knew the country much better at the end of the trip. Our guide Samir was wonderful, well-informed,... Ver mais

A empresa respondeu


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4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
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1 estrela

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Classificada 5 em 5 estrelas

Passage through Rajasthan

Had a truly wonderful time on this very well-organised holiday. A complete mixture of experiences from palaces to street markets to tiger safari, ending with Agra and the brilliant Taj Mahal which didn’t disappoint. Hotels and food were excellent. The comfort, consistency and safety of the Cox and Kings (UK) quality was evident throughout, from the coach, its driver and assistant and very smooth administration at every single hotel and all the sights. You can fully enjoy all the tour without having to worry about the logistics. Our guide Prem was outstanding - highly knowledgeable, good fun, kept us moving along without feeling pressured, always there for us - thank you Prem for making my 40 year dream to see India come true!

4 de fevereiro de 2026
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Resposta da Cox & Kings

Dear Tom,

Thank you so much for your wonderful review of Passage Through Rajasthan.

We’re delighted to hear how much you enjoyed the variety of experiences, the comfort and organisation throughout the tour, and of course the unforgettable Taj Mahal.

It’s fantastic to know that Prem helped make your long‑held dream of visiting India come true. We’ll be sure to pass on your kind words, he will be thrilled.

We truly appreciate you taking the time to share your experience, and we hope to welcome you on another Cox & Kings journey in the future.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 5 em 5 estrelas

This was our first visit to India We…

This was our first visit to India We had a 15 day tour to Rajasthan visiting the most stunning forts and temples . Our guide was absolutely superb. He was knowledgeable , extremely caring and enthusiastic throughout. We stayed at some magnificent heritage hotels which exceeded all expectations and we also spent time visiting a game reserve where we saw bengal tigers. This certainly won’t be our last visit to India

22 de janeiro de 2026
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Resposta da Cox & Kings

Dear CEC,

Thank you so much for your wonderful review.

We’re delighted to hear that your first visit to India was such a special experience, from the magnificent forts and temples to the unforgettable tiger sightings. It’s fantastic to know that your guide looked after you so well and that the heritage hotels exceeded expectations.

We’re thrilled this won’t be your last visit, and we’d love to welcome you back on another Cox & Kings journey when the time comes.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 4 em 5 estrelas

Passage through Rajasthan January 2026

Thoroughly enjoyed this trip. Fortunately shared by a great group. Met my ambition to see a Bengal Tiger on a Ranthambore safari. Only one hotel disappointing due to lack of hot water. Otherwise perfectly organised.

19 de janeiro de 2026
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Resposta da Cox & Kings

Dear Fred,

Thank you for sharing your review of Passage Through Rajasthan.

We’re delighted to hear how much you enjoyed the trip and that you were able to fulfil your ambition of seeing a Bengal tiger, a truly unforgettable moment.

We’re sorry to hear that one of the hotels fell short due to the lack of hot water, and we appreciate you bringing this to our attention. We’ll be reviewing this with our local partners to ensure it’s addressed.

It’s great to know that everything else ran smoothly and that the organisation met your expectations. We hope to welcome you on another Cox & Kings journey in the future.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 5 em 5 estrelas

Wonderful tour of Rajisthan

We have just returned from a tour of Rajasthan which was an unforgettable experience, thanks largely to our exceptional guide, Prem Sharma. His deep knowledge of the region’s history and culture brought every site to life. He shared fascinating stories and insights of local life along the way, and was always attentive to everyone’s comfort and needs. His calm presence, infectious enthusiasm and wonderful sense of humour made each day extremely enjoyable. Truly one of the best guides we’ve ever had. Also worth noting that our bus driver and bus helper were wonderful. Even in the chaos of Indian traffic and some challenging roads, we felt safe and comfortable at all times. Fortunately, we also had a really lovely group of people on the trip and there was a relaxed and inclusive atmosphere as we travelled together. A great trip we would recommend unreservedly.

22 de janeiro de 2026
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Resposta da Cox & Kings

Dear FG,

Thank you so much for your wonderful review.

We’re delighted to hear that your tour of Rajasthan was such an unforgettable experience, and that Prem helped bring the region’s history and culture to life. He’ll be thrilled to receive your kind words.

It’s great to know you felt safe and comfortable throughout, and that the group atmosphere added to the enjoyment of the journey. We’re also pleased your driver and assistant made such a positive impression.

Thank you again for recommending the trip so highly. We hope to welcome you on another Cox & Kings adventure in the future.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 5 em 5 estrelas

Passage through Rajastan

Passage through Rajastan: Very well organised tour. Very nice hotels. Our guide Prem was the most helpful and friendly guide we could have wished for. He made everything run so very smoothly. We also loved his smart appearance and attention to detail and especially his humour.
For the organisers of the tour: an extra day to explore Jaipur would have been very welcome.

22 de janeiro de 2026
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Resposta da Cox & Kings

Dear Lie,

Thank you for your lovely review of Passage Through Rajasthan.

We’re delighted to hear that you enjoyed the tour, the hotels, and especially the guidance and support from Prem, he will be so pleased to read your kind words.

We also appreciate your suggestion about adding an extra day in Jaipur. Feedback like this is incredibly valuable as we continue to refine and enhance our itineraries.

Thank you again for recommending the trip so warmly. We hope to welcome you on another Cox & Kings journey in the future.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 5 em 5 estrelas

Fabulois

Just returned from a fabulous tour of Rajasthan with Cox & Kings. I’d never been to India before so chose a group tour. From the start to the end of the holiday I was taken care of. Really useful information pack before I left (visa, vaccinations, money, etc) & once arriving at Mumbai everything was taken care of. I always felt safe & supported. The best part of the tour was our guide Prem who was so knowledgeable about the country & culture of India & the gorgeous palaces & forts that we visited. He was also a gentle, kind man who responded immediately to any request with grace & professionalism. He made the holiday. It was a small tour 16 of us so we could all be comfortable on the long coach drives which because of all the comfort & lunch breaks we took never felt long. And we never felt nervous driving the long distances as our driver was so careful & skillful. The hotels were also fabulous. And we saw the tigers on our two safari rides (not guaranteed I’m afraid!) I wouldn’t hesitate to recommend this company or India. I left my heart in India & I shall be returning hopefully on another Cox & Kings tour.

21 de janeiro de 2026
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Resposta da Cox & Kings

Dear Charmian,

Thank you so much for your wonderful review.

We’re delighted to hear that your first visit to India was such a fabulous experience and that you felt supported and well looked after from start to finish. It’s fantastic to know that Prem’s knowledge, kindness and professionalism made such a difference to your journey and we’ll be sure to pass on your lovely words.

We’re also pleased that you enjoyed the hotels, felt comfortable throughout the drives, and even had the luck of spotting tigers on safari. It’s clear India made a big impression, and we’re thrilled to hear you’re already thinking about returning.

Thank you again for recommending Cox & Kings. We’d be honoured to welcome you back on another tour when the time is right.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 1 em 5 estrelas

This was my first and last experience.

This was my first and last experience with this fraud team. They've organised my transfers as SIC basis but I had to travel with public transport everyday and at some places, booked private cabs at my own.
I've booked 4 star property and done the payment but after receiving the payment, they've converted it to 2 star property and that too out of the city. If you want to get shocking surprises everyday during your trip, then can book via Cox and Kings. My PoC was Mr.Anand untill I've done the payment for first installment but post 1st payment, he has given my booking to someone else and during the trip, we was not at all available, neither he asked about issues which I've posted on WhatsApp group even though he has seen the messages. My trip was assigned to some random person and he was not at all helpful. Their local ground team is so useless. Will never pick your call.
Mr. Anand is a big liar and not at all professional. He has done all false commitment and after payment, he hasn't responded.
It's upto you now if you want to make a memory of trip or a disaster.

1 de janeiro de 2026
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Resposta da Cox & Kings

Dear Mr Kaushikty,

Having carefully reviewed our records, we can confirm that the booking referenced was not made with Cox & Kings Travel, and we have found no record of any booking or correspondence relating to this matter with our UK business.

As this Trustpilot page relates exclusively to bookings made through coxandkingstravel.com, it appears that your review may have been intended for a different company. To help ensure the feedback is directed to the appropriate organisation, we have flagged the review with Trustpilot for further investigation.

If you believe there has been an error or confusion regarding the booking provider, please contact us directly and we will be happy to review the details further.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 5 em 5 estrelas

An amazing Cox and King holiday

My wife and I have recently returned from Argentina and Brazil. An amazing holiday, with excellent guide support in both countries. We did a “bolt on” of El Calafate (Patagonia) and a beach resort (Buzios) either side of the main tour. Hotel locations were excellent, and the planned tours were also very good. Still allowed plenty of time to do what you wanted to do yourself, for example we organised our own day trip to Uruguay, and a visit to a football game at the Maracana Stadium. I cannot praise Cox and Kings enough, and will hopefully use them again in the future, thoroughly recommend.

17 de novembro de 2025
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Resposta da Cox & Kings

Dear John,

Thank you so much for your wonderful review.

We’re delighted to hear that your holiday to Argentina and Brazil was such an amazing experience, and that the guides, hotel locations and excursions all contributed to a memorable journey.
It’s great to know the additional stays in El Calafate and Buzios worked so well alongside the main tour.

We’re especially pleased that you felt supported throughout and still had the flexibility to explore independently, it sounds like you made the most of every opportunity.

Your kind recommendation means a great deal to us. We hope to welcome you on another Cox & Kings adventure in the future.

Warm regards,

Cox & Kings Guest Experience Team

Classificada 5 em 5 estrelas

Ravenna: mosaics and marble

The 4 day tour in Ravenna was magnificent! So many incredible sites, nearly all within walking distance of our charming hotel. An expert guide, some excellent meals, a friendly group to discover and share it all with. Well done to all involved.

13 de novembro de 2025
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Resposta da Cox & Kings

Dear Mrs Rogers,

Thank you for your wonderful feedback on the Ravenna: Mosaics and Marble tour. We’re delighted to hear that you enjoyed the incredible sites, charming hotel, and the expertise of your guide. It’s great to know that the meals and friendly group added to the overall experience.

Your kind words mean a lot to us, and we look forward to welcoming you on another memorable journey soon!

Best regards,
Angelos
Guest Experience Specialist

Classificada 5 em 5 estrelas

India Golden Triangle plus Simla fab trip

Went in November on the North India Golden Triangle plus Shimla tour.
This was a small group tour of 18 people.
We had stops in Delhi, Agra, Jaipur, Chandigarh, Shimla and back to Delhi.
Transport was mainly in comfortable coach and later domestic flight and train journey when travelling up into the mountain area.
We were guided and supported all the way by our knowledgeable and friendly tour guide Ajay Shekhawat.
Special thanks to Ajay for passing on his knowledge of places and people, guiding the group through the chaos of Delhi city centre, organising all means of transport as well as local guides where needed.
All booked hotel accomodation were outstanding and same was true for the vast variety of food in the buffet style dinners.
Coach staff always had sanitizer available and also fresh water.
Amazing trip and experience and very good value for money in our opinion.

Ourselves and two friends on the trip also had booked an extension flying to Kerala region in South India.
Spend an amazing day and night on a house boat as well a couple of night in a resort at the backwaters.
More memories made.
Highly recommend this trip and we will not hesitate to book Cox & Kings again.

24 de novembro de 2025
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Resposta da Cox & Kings

Dear Mr Wolff,

Thank you for sharing such a detailed and positive review of your India Golden Triangle plus Simla trip. We’re delighted to hear that you enjoyed the itinerary, comfortable travel arrangements, and the outstanding hotel accommodations.

It’s wonderful to know that Ajay’s knowledge and guidance made your experience even more memorable, and that the extension to Kerala added extra highlights to your journey.

Your recommendation means a lot to us, and we look forward to welcoming you on another unforgettable adventure soon!

Best regards,
Angelos
Guest Experience Specialist

Classificada 5 em 5 estrelas

Pakistan: Persians, Mughals & Mystics

Excellent Cox and Kings tour to Pakistan with Diana Driscoll. Local guide and tour manager Atta was superb. Do recommend to all travellers this tour with Diana and Atta. You will not be disappointed with the friendless of the Pakistani people, wonderful Mughal forts, palaces and beautiful Sufi shrines.

10 de novembro de 2025
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Resposta da Cox & Kings

Thank you for your excellent feedback on the Pakistan: Persians, Mughals & Mystics tour. We’re delighted to hear that you enjoyed the experience and that Diana and Atta provided such superb guidance and care throughout your journey.

It’s wonderful to know you appreciated the rich cultural heritage, stunning Mughal architecture, and the warmth of the local people.

Your recommendation means a lot to us, and we look forward to welcoming you on another unforgettable adventure soon!

Best regards,
Angelos
Guest Experience Specialist

Classificada 5 em 5 estrelas

Cox and Kings Costa Rica tour

Cox and Kings Costa Rica tour was both interesting and insightful. The guide was possibly the most knowledgeable person I have ever met on all things flora and forna. A largely unspoiled country, well worth a visit for the unmatched wildlife within the rain forests organised by a great tour company (I have already booked my next tour with Cox and Kings).

7 de novembro de 2025
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Resposta da Cox & Kings

Dear Mr Turner,

Thank you for your fantastic feedback on the Costa Rica tour. We’re delighted to hear that you found the experience both interesting and insightful, and that our guide’s knowledge of flora and fauna made such a strong impression.

It’s wonderful to know you enjoyed the unspoiled beauty and unique wildlife of the rainforests. We truly appreciate your trust in booking your next tour with us and look forward to creating another memorable journey for you!

Best regards,
Angelos
Guest Experience Specialist

Classificada 5 em 5 estrelas

Full marks from my husband and me!

I had wanted to visit Ravenna for years and it didn’t disappoint. The tour was fascinating throughout and Sally was a wonderful lecturer, so knowledgeable but friendly and approachable at all times and she communicated her enthusiasm for her topics brilliantly. Our Italian guide Rita was lovely too, with plenty of suggestions as to where to find good places to eat in our down time.
The hotel was ideally situated and very comfortable, better than I was expecting from a 3-star hotel. Breakfast was good too.
I would definitely recommend Cox and Kings to friends and family. Score: 10 out of 10

13 de novembro de 2025
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Resposta da Cox & Kings

Dear Mrs Mullins,

Thank you for sharing such a detailed and glowing review of your Ravenna tour. We’re thrilled to hear that the experience exceeded your expectations and that Sally and Rita made such a positive impression with their knowledge and helpful suggestions.

It’s wonderful to know the hotel and meals added to your enjoyment, and we truly appreciate your recommendation and perfect score. We look forward to welcoming you and your husband on another memorable journey soon!

Best regards,
Angelos
Guest Experience Specialist

Classificada 5 em 5 estrelas

Splendours of Chile

Splendours of Chile was a fantastic tour seeing some amazing landscapes. The tour guide who accompanied us was professional and caring of all the group. Highly recommend

15 de novembro de 2025
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Resposta da Cox & Kings

Dear Mr Wilson,

Thank you for sharing your wonderful feedback on the Splendours of Chile tour. We’re delighted to hear you enjoyed the stunning landscapes and that our tour guide provided professional and caring support throughout your journey.

Your recommendation means a lot to us, and we look forward to welcoming you on another memorable experience soon!

Best regards,
Angelos
Guest Experience Specialist

Classificada 5 em 5 estrelas

Full on well organised tour

Full on well organised tour. Logistics very good. Reps always on hand to smooth things out. Like flight and airport changes at the last minute handled brilliantly by the rep.

8 de novembro de 2025
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Resposta da Cox & Kings

Dear Nicola,

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed a well-organised tour and that our team was able to handle the logistics and last-minute changes smoothly. It’s great to know the reps were always on hand to assist and make your experience stress-free.

We truly appreciate you taking the time to share your experience and hope to welcome you on another tour soon!

Best regards,
Angelos
Guest Experience Specialist

Classificada 1 em 5 estrelas

Delay in issuing Tickets

Departure in 4 days, still awaiting tickets.
Despite being advised by our travel agency, that tickets would be despatched approximately 7 days before departure.

Gives us little little time to research and finalise our plans for the free time we have in the itinerary.

Don’t know times of 6 internal flights and arrival times in next destination of Itiniery, and exactly what free time we have.

A total shambles undermining our exitment and enthusiasm for an expensive holiday.

4 de novembro de 2025
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Resposta da Cox & Kings

Dear Richard,

Thank you for your review, and I am really sorry for the frustration caused. You are absolutely right that having everything confirmed sooner would have helped you feel prepared and excited rather than stressed so close to departure. We will do our best to ensure this is not repeated.

We will ensure the rest of your journey is supported smoothly from here, and we will also check in when you are back to make sure the experience itself lived up to what you hoped for.

Thank you again for taking the time to share this.

Angelos

Classificada 5 em 5 estrelas

A great tour!

An excellent tour showing the many different sides to a stunning country

10 de outubro de 2025
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Resposta da Cox & Kings

Dear Gillian,

Thank you for your five-star review.

We hope to welcome you back soon.

Terry

Classificada 5 em 5 estrelas

A great trip to Andalusia and Gibraltar

We had a great trip to Andalusia and Gibraltar. A lovely group, knowledgeable local guides and Carlos was a very attentive tour manager

17 de outubro de 2025
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Resposta da Cox & Kings

Dear Mike 11,

Thank you for your glowing feedback. I am delighted to see we provided a 5* experience.

We look forward to welcoming you back soon.

Terry

Classificada 4 em 5 estrelas

Cox & Kings - Outstanding service

As a regular customer of Cox & Kings - we wish to highly commend the 5 star service, provided by Bianca Benn from Sales & Angelos the manager of Guest Relations, which is second to none. Their professionalism & customer care always ensures that customer satisfaction is guaranteed. Their after sales service was excellent.

We have no hesitation in recommending Cox & Kings for all future travels for a well curated travel experience.

10 de setembro de 2025
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Resposta da Cox & Kings

Dear Ms Brito,

Thank you for taking the time to post such a glowing review. I am delighted to hear that our team continue to deliver the highest standards of service.

We look forward to welcoming you back on another tour soon.

Best Regards

Terry

Classificada 4 em 5 estrelas

Good accommodation choices and guiding

We trust Cox and Kings to choose good hotels and guides and to put together good itineraries. Although the guide on our latest trip (Crete) made no attempt to engender group bonding as there were no communal dinners arranged. Which we would have liked.

4 de outubro de 2025
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Resposta da Cox & Kings

Dear Customer 2 ,

I am sorry to hear that our Crete tour was not as great as your previous experiences. We try to be really clear about what is included in each tour in our brochure and website descriptions, so you know exactly what to expect.

We look forward to welcoming you back on another tour soon.

Terry

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