We’ve had the Cozey Ciello L-Shape couch for a little while now and overall I’m really happy with it. It’s exactly what I was looking for in both shape and color, and it fits the space beautifully... Ver mais

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Leia as opiniões dos outros
I love my Ara bed. It is so comfortable and looks perfect in my bedroom. It was a little harder to put together than anticipated but my husband helped and we got it done. The zipper popped off of... Ver mais
I like the idea and set up of the couch, however it is not nearly as comfortable as it should be. I can feel the hard ridge in the middle of the lounge where the bases come together. and the overall c... Ver mais
A empresa respondeu
Beautiful couch. Unmatched customer service. This company was very responsive, always responding within a few hours over email. They were reasonable - offering multiple fair solutions to my questions... Ver mais
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de mobília para sala de estar
- Loja de mobília ao ar livre
- Loja de sofás
Escrito pela empresa
Modern living made simple for you. Have you ever waited months to get a sofa that doesn’t even fit through your door? We've made furniture more convenient for you by continuously introducing innovative solutions to this common problem. Our designs are simple, easy to assemble, ship quickly – and for free – in courier-sized boxes, and adapt to your changing needs over time. We are committed to provide you with a delightful furniture shopping experience. In doing so, we work tirelessly to bring you thoughtfully designed products for your modern lifestyle, with world-class customer service.
Informações de contacto
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Comfy
Customer service was great helping me to understand about the refurbished program! The couch I got had no issues at all and is so comfy!!
Cozey Ciello L-Shape Couch
We’ve had the Cozey Ciello L-Shape couch for a little while now and overall I’m really happy with it. It’s exactly what I was looking for in both shape and color, and it fits the space beautifully. The fabric feels nice, and I love that the covers are removable, which makes it feel much more practical for everyday life.
Assembly was fairly straightforward overall, but getting all of the pieces to connect properly was the trickiest part. At one point it seemed like the predrilled connectors and receivers might not be aligned correctly. We were eventually able to get everything together, but it definitely wasn’t quite as seamless as the instructions suggested.
In terms of comfort, it’s definitely comfortable enough for lounging, though I do wish the seat cushions were a bit softer/cozier. That said, it still looks great, feels well made, and I’m happy with the purchase so far.
Love love love
From ordering, to delivery, to quality of the product is top notch! Easy, fast and we love our couch and so happy we bought the high angled version!
I love my Ara bed
I love my Ara bed. It is so comfortable and looks perfect in my bedroom. It was a little harder to put together than anticipated but my husband helped and we got it done. The zipper popped off of one of my pillow covers and I contacted Cozey and they are sending a new one. I was a little nervous about ordering something online without seeing it but I am so glad I did. I highly recommend!
Gobolt (shipping company) messed up 3x
Gobolt (shipping company) messed up 3x. Cozey was helpful and communicative and gave a gift card, but still very disappointed in the delivery

Resposta da Cozey
A must buy
Thank you to Cozy for making my home complete with their Ciello XL sectional. I absolutely love coming home and looking at my living room.
Incredible company from start to finish!
Incredible company from start to finish. We loved going to the two New York City pop-ups to try out the full line of Cozey home products before we decided, getting swatches to pick out what color sofa we wanted delivered to our home, and even when we finally decided what we wanted and ordered it, the deliver and customer support experience we had with getting on component replaced that got damaged in transit was all a great experience.
We love having our super comfortable and luxe feeling Cozey Atmosphere sofa in our home now and couldn't be happier!
Cannot say enough great things about…
Cannot say enough great things about this company. The customer service, quality and ease of assembly is unbelievable. I could not be more satisfied with my decision to purchase a Cozey couch. I look forward to my future purchase!
Excellent experience
Excellent experience. Purchased sofa a year prior from them and needed different cushion covers. Fast delivery and excellent quality.
Difficulties putting together
Difficulties putting together. Customer support dragging things out rather than wanting to make things right first and foremost and offering support.

Resposta da Cozey
It was good!
Cozey is out here improving lives
Our experience with Cozey is worth leaving a review for.
I struggle with a chronic illness that affects my connective tissue and causes pain. This in itself is not a delight to live with, but my former couch, a $700 on-sale purchase 3 years ago, left my lower back aching on the very thing that is supposed to be my comfortable place. I struggled every day to get comfortable, and sought out a better, affordable solution.
Researching these days is overwhelming. I’m also not in the tax bracket to scoop up the highest of the high handmade furniture. What I found in my research is that people love Cozey, and for good reason.
In a world full of poorly made, cheap, only lasts you three years furniture, and the sky high “that’s a downpayment on a house” inaccessible to most of us furniture, there’s Cozey. They sit at the intersection of quality and affordability. The reviews I found, like any sectional, were mixed. Especially for the Gaia model, which seems relatively new. What I was mostly happy with regarding the reviews was the comfort: a sink in plush couch that is still supportive. My research only left me with one concern: I didn’t get to sit on it. I was afraid I would go through all the trouble only to not like it.
Those fears were quickly dismissed. My partner and I easily put the sectional together in an hour (the most challenging of it all being stuffing the covers with the cushions. Let’s just say it’s a bit of a workout if you’re out of shape. Absolutely no concerns on the cushions being stuffed enough, haha) and I anxiously sat down for the first time.
Absolutely a dream. So comfortable I could have maybe cried in that moment. The chenille material is thick and soft. You run your hand over it and think “This is QUALITY”. The cushions so plush yet somehow equally supportive. My partner’s only concern: We might kick off the cushions on the ottoman or they won’t stay on. Worry not, Cozey already thought of that. The ottoman cushions get zipped INSIDE the cover to the base, so you couldn’t kick off the cushions if you tried.
What’s the catch, you might ask? There is none. It’s a freaking great couch for the price point. The only downside is all the cardboard you’ll have to deal with when your new comfy couch won’t let you get up to deal with it.
Thank you from the bottom of my heart, Cozey. You can say you’ve improved a girl’s chronic pain. You can’t hear me, but there’s a good chance I’m saying “god I love this couch” to my partner as you read this.
Amazing!
Order came so incredibly fast-much faster than anticipated! It was packaged incredibly well and labeled on the boxes very nicely making it super easy to disassemble from the boxes to assemble together!
Exactly what I hoped it would be
Incredibly fast shipping on a very well-made product. This study side table is perfect as a little laptop or drink table. It was easy to assemble. I love that the height is adjustable. I'm very happy with my purchase.
almost good
I like the idea and set up of the couch, however it is not nearly as comfortable as it should be. I can feel the hard ridge in the middle of the lounge where the bases come together. and the overall comfort is missing, it seems like it needs a better quality stuffing and foam. Also when multiple people are sitting on it, their limbs get lost in between the cushions as they dont flow together like a normal couch. it is more like individual seats where they sort of drop off where it should be flowing together much better.

Resposta da Cozey
Passput worthy
Only order this couch if you’re prepared to pass out every time you sit on the couch. “Comfy” is an understatement. The color is gorgeous. Perfect fit for our family and space.
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