We’ve had the Cozey Ciello L-Shape couch for a little while now and overall I’m really happy with it. It’s exactly what I was looking for in both shape and color, and it fits the space beautifully... Ver mais

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Leia as opiniões dos outros
I love my Ara bed. It is so comfortable and looks perfect in my bedroom. It was a little harder to put together than anticipated but my husband helped and we got it done. The zipper popped off of... Ver mais
I like the idea and set up of the couch, however it is not nearly as comfortable as it should be. I can feel the hard ridge in the middle of the lounge where the bases come together. and the overall c... Ver mais
A empresa respondeu
Beautiful couch. Unmatched customer service. This company was very responsive, always responding within a few hours over email. They were reasonable - offering multiple fair solutions to my questions... Ver mais
Informações sobre a empresa
- Loja de móveis
- Acessórios para móveis
- Loja de mobília para sala de estar
- Loja de mobília ao ar livre
- Loja de sofás
Escrito pela empresa
Modern living made simple for you. Have you ever waited months to get a sofa that doesn’t even fit through your door? We've made furniture more convenient for you by continuously introducing innovative solutions to this common problem. Our designs are simple, easy to assemble, ship quickly – and for free – in courier-sized boxes, and adapt to your changing needs over time. We are committed to provide you with a delightful furniture shopping experience. In doing so, we work tirelessly to bring you thoughtfully designed products for your modern lifestyle, with world-class customer service.
Informações de contacto
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Brilliant experience with sales!!!!
Great 1st Experience
The variety of options was great. The product was delivered quickly. Would likely order again.
A Bit Pricey, But We Get It Now
Honestly, we were initially hesitant to order the Neptune sleeper sectional from Cozey because of the price. But once it arrived, we understood why. Assembling it was a bit challenging for one person, but it was absolutely worth it. We love our Cozey!
Wonderful product and it’s so comfy
Wonderful product and it’s so comfy. You had great updates on delivery. But had an issue with fedex not communicating the delivery.
Arrived in under a week
Arrived in under a week! Love everything about it but be sure to follow the instructions in the exact order. We thought we knew better and it too some time to redo “our” missteps. Xl 2cushion Cielo with chaise in limestone
Cozey’s Rugs are Great!
Corey rugs are beautifully made, easy to set up and I’m thrilled with mine! Shipping was fast and ordering easy! Great experience for me!
The sofa is so comfortable
The sofa is so comfortable! Its exactly what I was looking for. Modern,comfortable, inviting. Customer service was amazing and delivery was quick.
$2,700 couch with visible gaps – told this is “normal design”
I purchased a modular Atmosphere sofa from Cozey for $2,787.84 expecting the sections to sit flush together as shown in their marketing.
In reality, there are noticeable gaps between modules (around 1–1.5 inches in places), and the sections separate further during normal use. This affects both the appearance and stability of the couch.
I followed all assembly instructions, installed all connectors properly, and reassembled the couch multiple times. The issue remained unchanged.
After submitting photos, the company confirmed this is considered “normal design” and declined a refund, return, or replacement.
For a $2,700+ product, I do not believe this matches how the couch is presented in their advertising or what most customers would reasonably expect from a modular sectional.
I would recommend that potential buyers review real customer photos carefully and that the company provide more transparent representation of how the modules actually sit.

Resposta da Cozey
Easy set up/Looks great
Easy set up. I typed the wrong delivery address and they corrected it quickly. It looks great and is very comfortable.
We love our new couch
We love our new couch! It's beautiful & comfortable! Something to note is that the delivery people will just leave all of the boxes outside your home if you're not there, so be prepared. Also, the boxes were heavier than we expected & getting the cushions into some of the slipcovers was challenging. The actual assembly is very straightforward, but it may take longer than you originally anticipated due to these factors.
The Atmosphere couch is amazing
The Atmosphere couch is amazing, high quality and sleek! I love that I can change out the couch covers if I get tired of the color. So awesome. Assembly was easy and delivery was smooth.
The quickest delivery for so many…
The quickest delivery for so many boxes! Amazing couch, so comfortable and beautiful! I did need to return one piece and it was super easy!
Came two days after ordering
Came two days after ordering, very easy to put together and is the coziest couch I’ve sat on. I’d highly recommend the XL size
I had an amazing experience
I had an amazing experience with cozey! Their customer service is always so helpful and friendly. They went above and beyond to make sure my order was delivered on time and I was happy with my purchase. Best sofas ever they are so comfortable! And they are beautiful!! I’m very very happy with my purchase 😊
While we did not find the sofa to work…
While we did not find the sofa to work for us, the company’s Customer Service sure did! It makes purchasing online a not so bad experience and we appreciated them helping with the return process and following through until refund arrived. Excellent.
Swatches
Received my swatches in a timely manner and am hoping to order a couch soon!

Resposta da Cozey
Delivery was very quick and painless
Delivery was very quick and painless. The most difficult part of the assembly process was all the packaging. Get a trash bag and break boxes down as you go along so you have enough space. I wasn't sure what to expect in terms of comfort and quality, but both are great. It is absolutely a cozy couch. I went with the XL and I have no regrets. It's so deep and comfortable. The cushions are firm enough that I think they'll hold up for many years. I also absolutely love the fabric. It's only been a week but so far so good. I hope it holds up for many years.
These couches are great
These couches are great! Customer service is great! Easy to put together, comfortable, and durable. Price is around the same as other couches with less durability and flexibility.
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