My catio arrived more quickly than I expected. I would've given 5 stars but the instructions are merely pictures and lack explanation. Be careful to study pics closely. In particular which screws to u... Ver mais
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Leia as opiniões dos outros
Great product, easy to assemble, screens and frames already assembled, just screw panels together. Beats trying to build one from scratch. Directions were a bit backward, but can be figured out. My ca... Ver mais
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CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week. UPDATE: Got a reply from customer service after posting the review and asking for a refun... Ver mais
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We ordered the large cat house, and it arrived quickly. Packaging was top notch. I’m currently painting the catio to match the house trim, and individual pieces appear sturdy enough to accommodate our... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being. Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.
Informações de contacto
2090 S Etiwanda Ave, 91761, ONTARIO, Estados Unidos da América
- 909-789-1719
- Sale@coziwow.com
- coziwow.com
4,4
Excelente
149 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and your dog loves it.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Fantastic indoor enclosure for my foxes…
Fantastic indoor enclosure for my foxes inside when we aren't home, fast shipping and great price! Put it together easily!
29 de janeiro de 2024
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Any other issue or doubt in future, please just be free to tell us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Bunny loves it!
I bought this cage for my lion mane rabbit. I'm super happy with the construction of it and space that it allows my bunny. My only complaint is that it's difficult to fit her litter box in a convenient place due to how the ramp cuts up the lower section. Otherwise, very, very pleased and so is she!
8 de janeiro de 2024
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in future, please just be free to tell us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Cats enjoy it.
Product is great. Only problem I had was the drywall anchors. I don't know what inch thick dry wall yall use. But those didn't cut it for us. Had get our own set of anchors. But everything else went together great.
3 de janeiro de 2024
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any product issue or doubt, please just be free to contact us at sale@coziwow.com
Have a great day.
Best Regards
COZIWOW Customer Service Team
The gate is all that I expected
The gate is all that I expected. It is sturdy and was easy to assemble; although at times placing the rails were a bit challenging. Delivery was fast and cost was very reasonable. Thank you.
5 de janeiro de 2024
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Satisfied with Resolution - Stand Alone pet gate
I am revising my review because Coziwow heard my frustration and made restitution and I am grateful. I will be getting a refund on this order. I missed the instructions before purchasing the item that the item must be fully assembled. Coziwow customer service was very helpful and understanding in resolving.
3 de janeiro de 2024
Resposta da Coziwow
Dear Customer,
Thanks for your message.
We are sorry for the inconvenience caused.
Any issue, please kindly be free to contact us at sale@coziwow.com
We will check and help you solve the issue soon.
Waiting for your message sincerely.
Best Regards,
COZIWOW Customer Service Team
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Well made good set up instructions…
Well made good set up instructions product is as advertised delivery on time product in good condition when rec'd
25 de dezembro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Decent size for one rabbit
Decent size for one rabbit. Pull out trays are very convenient easy for cleaning. I would leave a 5 rating but a lot of holes were not pre drilled.
27 de novembro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
We have collected your feedback to our factory to check and improve.
Any other issue in future, please just be free to contact us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Easy to build
Easy to build, attractive and Sheldon loves being able to look out.
10 de novembro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
My 80 lb
My 80 lb. Great Pyrenees and 55 lb. Retriever both do well with this ramp boarding my Jeep Trailhawk. Sturdy, folds easily, I would recommend this product to my friends. Price isn't bad either.
6 de novembro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
My desert tortoise likes it
Delivered in time, easy to put together and attractive.
31 de outubro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product and our service.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
I purchased the wood hamster cage
I purchased the wood hamster cage. It is really cute and a great size, however the locks did not line up properly so I need to figure out another lock for the top. Also, the wood is raw so untreated would get stinky with urine. I did some research and treated with Modpodge hardening surface. This seemed to solve the problem, but a step I did not anticipate.
5 de novembro de 2023
Opinião espontânea
Resposta da Coziwow
Dear Customer,
Thanks for your message.
We are sorry for the inconvenience caused.
Any issue, please kindly be free to contact us at sale@coziwow.com
We will check and help you solve the issue soon.
Waiting for your message sincerely.
Best Regards,
COZIWOW Customer Service Team
My cat loves this cat tree
My cat loves this cat tree. It arrived quickly and was easy to assemble. It is stable on both carpet and hard wood floors. My cat was all over it from the second I began assembling it. I had to pause my work so she could take a quick nap in the house part. I like the way it looks. Really nice quality.
4 de novembro de 2023
Opinião espontânea
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with service.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Cat Wheel Review - OK
CAT WHEEL: assembled OK, though the carpet doesnt quite fit and a bumper piece broke off within one week.
UPDATE:
Got a reply from customer service after posting the review and asking for a refund for my faulty item. Coziwow offered a partial refund with return, but after discussion, then appropriately gave me a full refund. Nice to deal with real humans.
8 de outubro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
We are sorry for the inconvenience caused.
Any issue, please kindly be free to contact us at sale@coziwow.com
We will check and help you solve the issue soon.
Waiting for your message sincerely.
Best Regards,
COZIWOW Customer Service Team
Product is how it’s described..Seems to…
Product is how it’s described..Seems to be a good kennel, time will tell…
Fast Shipping.. Thank you !!
9 de outubro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
High quality materials
High quality materials, well packaged, with clear instructions for assembly. Fully satisfied!
27 de setembro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
Love our cat tree!!!!!
6 de outubro de 2023
Resposta da Coziwow
Dear Customer,
Thanks for your message.
It is nice to know you are satisfied with our product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards
COZIWOW Customer Service Team
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