Purchased wrong part. Because of opened packaging they refused refund and kept my money. No where on-site under refunds was this noted. Dont buy from this business.
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Leia as opiniões dos outros
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I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... Ver mais
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You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... Ver mais
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Informações sobre a empresa
Sobre CPAP Australia
Escrito pela empresa
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Informações de contacto
4,3
Excelente
3 mil opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Return refused
Purchased wrong part.
Because of opened packaging they refused refund and kept my money.
No where on-site under refunds was this noted.
Dont buy from this business.
4 de fevereiro de 2026
Opinião espontânea
CRAP CPAP !
CRAP CPAP !
CRAP CPAP !! Bought RES MED AIRSENSE 11 from CPAP Europa and it is awful. Returned it twice under warranty (at my expense) to no avail. Cannot get my money back or a replacement machine. Hassle, stress and still no machine. DO NOT buy CRAP CPAP, especially from Katerina @ CPAPEuropa.com!
17 de outubro de 2025
Opinião espontânea
bad customer service
I do think the receptionist or whatever her position is, could have taken her bum off her seat to serve me. I was buying a $199.00 mask and the fact that she didn't move from her computer was very offputting.
22 de abril de 2025
Opinião espontânea
Always happy with the quick service…
Always happy with the quick service that is provided
8 de setembro de 2023
Spammers
Purchase from these guys, and get put on spam lists you can't get off - with broken unsubscribe and reply-to addresses.
13 de fevereiro de 2024
Great service
I needed help working out what I needed. I used the online chat and it worked really well. VERY helpful and I got the right product
29 de junho de 2023
Fantastic service
Fantastic service. Easy to use website, product was packaged and delivered fast.
4 de setembro de 2023
Hi ,I am Marianne husband Allan it was…
Hi ,I am Marianne husband Allan it was for me and impressed how quick it was the product is good we will be back.
Regards
Allan Hardwick
3 de setembro de 2023
They were very helpful in familiarising…
They were very helpful in familiarising me with the processes and the devices involved. The transition through the trial period was very smooth.
3 de setembro de 2023
Always fast delivery and great products
3 de setembro de 2023
Ordered a DreamStation Shielded DC Cord…
Ordered a DreamStation Shielded DC Cord System (and some consumables) on the 9th Aug 2023.
The item was marked as "to be completed" as the cable wasn't in stock.
Over a month later, I haven't received delivery of the items, or communication.
Please reach out - I need that cable to go camping...
17 de julho de 2023
Resposta da CPAP Australia
HI Adrian,
I am sorry to hear of the issues with your order. I am having a team member reach out to you today to discuss this with you further.
Have a great day.
CPAP Australia
The site was easy to navigate
16 de agosto de 2023
Resposta da CPAP Australia
Hi Daymien,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Waited a week for notification of order…
Waited a week for notification of order being processed, sent an email to check what was happening with my order, feel like it was only processed soon after because of my email
16 de agosto de 2023
Resposta da CPAP Australia
Hi Greg,
Thank you for your review. We do apologise for the delay in getting your order out to you.
We’ll be sure to pass on the feedback for improvement and look forward to helping you again next time.
Sleep well,
CPAP Australia
Very fast delivery easy transaction
Very fast delivery easy transaction. Has all the bits i needed, great price
16 de agosto de 2023
Resposta da CPAP Australia
Hi Samantha,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Easy to order and fast delivery.
16 de agosto de 2023
Resposta da CPAP Australia
Hi Janette,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
I was impressed with the price of the filter
I was impressed with the price of the filter and the speed at which it arrived in my post box. Thank you very much, can't wait for my next purchase.
16 de agosto de 2023
Resposta da CPAP Australia
Hi Elizabeth,
We are so thrilled to hear of your easy, prompt experience with our team.
We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Didn't receive my head gear
16 de agosto de 2023
Resposta da CPAP Australia
Hi Tim,
We are sorry to hear there was a problem with your order. I am having a team member reach out to you today to clarify the situation.
Thank you
CPAP Australia
CPAP device checked/new humidifier chamber purchased
I was pleased with the outcome to my visit to the Wantirna shop. I was concerned my CPAP device was faulty (not heating the water) so it was checked and found to be OK. It was suggested I replace the humidifier chamber so I did. This appears to have resolved my concerns about the device being faulty.
16 de agosto de 2023
Resposta da CPAP Australia
Hi Peter,
We couldn’t be more thrilled to hear that your gear is now working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know.
Sleep well, CPAP Australia
Fast delivery of quality products
15 de agosto de 2023
Resposta da CPAP Australia
Hi Joanne,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
Resposta da CPAP Australia
Hi Julie,
Great to hear that your order made it to you smoothly and promptly. Your experience is exactly what our customer care team strives to achieve for all of our clients, we are thrilled that this translates to your experience.
Please do not hesitate to reach out for any further product support.
Sleep well,
CPAP Australia
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