Fantastic small business, always on hand for any queries, speed of light delivery, packed carefully. The clay is ALWAYS fresh which is so very important! Since finding Craft Cellar (after 40 plus year... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fabulous clay at really affordable and fair prices with quick delivery. Customer service is also excellent. I wouldn’t look elsewhere now for polymer clay!
A empresa respondeu
Although there was a slight mishap with the labels & postage, Natalie emailed immediately and the error was corrected! I’ve bought from Natalie before, and I’m excited to use the new clay I’ve ordered... Ver mais
A empresa respondeu
This isn’t my first experience buying from Nataie Fowler, and once again I’m absolutely delighted. The service is excellent, and I’m very happy with my purchase. Natalie is always attentive to... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Craft Cellar is a family business. Our online shop specialises in polymer clay and all the tools and finishes needed to complete any project. We work closely with leading brands FIMO, Sculpey and Cernit and aim to never be out of stock of key colours and items. We hate to disappoint so we closely monitor stock levels to avoid running out. We ensure we maintain a personal touch in everything we do, and love building a relationship with our regular customers. We also try to adhere to any special requests for specific colours or items we may not yet stock. Orders are packed by hand and sent out the same day whenever possible. We offer a range of postage options starting from £1.95 for a small order, to guaranteed next day delivery. Standard delivery is also free for orders over £60.
Informações de contacto
8 Half Mile, LS131BW, Leeds, Reino Unido
- 07711586368
- natalie@craftcellar.co.uk
- craftcellar.co.uk
4,9
Excelente
307 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bought Cernit polymer clay
Bought Cernit polymer clay, great price and fast delivery. I would definitely use this company again.
30 de julho de 2025
Resposta da Craft Cellar
Thanks Linda. We do our best!
Resposta da Craft Cellar
Thanks Phil. We aim to send out same day if orders reach us before 12.
Great all round experience
Fast delivery, great selection, fresh clay. Thank you. I love this site ❤️
26 de julho de 2025
Resposta da Craft Cellar
Thank you for this lovely review, it made me smile :) ❤️
Always great stock levels of what I…
Always great stock levels of what I need and fast postage with a reliable courier
7 de julho de 2025
Resposta da Craft Cellar
Thank you so much Christina! - and thank you for your recent order - that should be with you tomorrow :)
Very good service
I was pleased to see exactly what I wanted on their stock list, and my parcel arrived a couple of days later. That’s very good service.
7 de julho de 2025
Resposta da Craft Cellar
I'm so happy to read this! Thank you Susan :)
Resposta da Craft Cellar
That's great news! Thank you!
Fast delivery and great service
Fast delivery and also when I accidentally placed the order by mistake after 30mins i request to cancel my order and they did cancel my order and refund me straight away.
8 de julho de 2025
Resposta da Craft Cellar
Thank you :) It's was no problem!
Good communication from the seller
Good communication from the seller. Prompt delivery and well packaged items.
2 de julho de 2025
Resposta da Craft Cellar
Thank you so much for leaving this review ❤️
Super fast delivery and very helpful…
Super fast delivery and very helpful customer service. Will be my go to now for all polymer needs.
24 de junho de 2025
Resposta da Craft Cellar
Thank you so much Claire :)
One of the most helpful and friendly…
One of the most helpful and friendly companies that I've had the pleasure of working with
24 de junho de 2025
Resposta da Craft Cellar
Thank you so much Sarah, that's so lovely! Have a great day :)
Well package and received in good time
Well package and received in good time
Thank you
29 de junho de 2025
Resposta da Craft Cellar
Thank you for your kind review Ann :)
Excellent service
Excellent service, very quick delivery. Have told my friends about this company so expect more orders.
27 de junho de 2025
Resposta da Craft Cellar
Aww thank you so much! I'm so happy to hear this ❤️
Excellent customer service and arrived…
Excellent customer service and arrived very quickly. 😊
26 de junho de 2025
Resposta da Craft Cellar
Thank you so much Anne!
Resposta da Craft Cellar
Thank you so much :D
Always good customer service if I email…
Always good customer service if I email to find out about when items will be back in stock.
My favourite polymer clay and tools supplier.
30 de maio de 2025
Resposta da Craft Cellar
Thanks so much Ashley <3
Can’t recommend enough
I always purchase my clay from Craft Cellar, amazing customer service and speedy delivery! Great selection of clay and accessories too
5 de junho de 2025
Resposta da Craft Cellar
Ahh thank you that is so nice of you to say :)
Good communicatio
An initial delivery issue was very swiftly rectified and communication was excellent. Will readily order again without hesitation
26 de maio de 2025
Resposta da Craft Cellar
Thank you for taking the time to leave this review Margaret, and thanks for your patience :)
This company is excellent value for…fantastic service and great products
This company is excellent value for money and beyond fantastic customer service. Can nor recommend highly enough
2 de junho de 2025
Resposta da Craft Cellar
Thank you so much! I am so happy you choose to shop with us :)
I'm new to this website
I'm new to this website , but it's very easy to use and delivery was prompt. Very happy with my purchases.
31 de maio de 2025
Resposta da Craft Cellar
Thanks Sally! I'm so glad you are pleased with your purchase and the experience :)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.