Creditsafe  Opiniões 3723

Jack was so helpful and friendly with a problem we had with some miscellenous debt against the company, which shouldnt have been there. Now weve sorted and we’ve open an account to monitor/protect things now going forward

Very informative and professional. Great customer Service.

Had a welcome phone call to introduce the company before signing up. Great knowledge of how the full platform works and a quick demonstration run through on the first teams call/meeting.

Quick access to company credit reports and risk data

very proffessional company
and their reports on companies was thorough
even in for asia companies

Best Business Credit check online portal. Excellent service, always improving. Thank you

I had a great experience working with Nicole and the Creditsafe system. From the start, Nicole was highly responsive, professional, and genuinely invested in ensuring we got the most value out of the platform.

The onboarding process was smooth, and she took the time to clearly explain the features and how they align with our business needs. What stood out most was her proactive approach and willingness to support whenever required.

A wealth of information is available to help make informed decisions when allowing a customer credit. We have used Creditsafe for a number of years and always use their system when setting up a new customer account.

PLEASE NOTE WHATEVER PRICE THEY GIVE YOU IS FALSE. They offered the same package they offer to everyone to me for £300 + VAT.
It started of at £2400 + VAT for 12 months.
Then £1500 + VAT for 12 months
furthermore, they offered a £300 discount.
Did not proceed.

They then offered £500 , a written agreement was made via email however i did not discuss this with my partner. My fault for making a part payment

They took a part payment of £250 nett. After reading the terms and conditions it clearly states that i must log in to the services and accept the T&C's, if i have not i should have every right to cancel. However their T&C's are one sided! It states that a written agreement via email is not how this solidifies the contract and they still wont refund me.

After a discussion with my partner he decided that we will not need the services they offer.
So I asked for a refund.
They have not and will not refund me even though i have not used there services / logged in / signed or ticked their terms and conditions.

They then reduced the £500 bill down to £300 + the VAT. This was all so a member of the team could go on holiday as he needed one more sale. Creditsafe help UK team have not been helpful
They still have my money after i offered them an admin fee for wasting there time. I WOULD LIKE MY REFUND PLEASE AS I HAVE NOT USED THE APP, NOT LOGGED IN OR EVEN TICKED THE TERMS AND CONDITIONS

IF ANYONE IS GOING TO USE THEIR SERVICES MAKE SURE TO GET THE LOWEST PRICE THEY OFFER. THERE APP IS ONLY WORTH £25 +vat A MONTH. DONT BE FOOLED BY THE SALES TEAM.

Credit safe is a must for any business as losing money owed can be catastrophic to any business especially small businesses.

Credit safe is not only easy to deal with but there staff are extremely pleasant and helpful.

Creditsafe is a great asset to our business, giving us an insight into companies behaviours and whether it is safe to do business with them prior to engaging/committing to working with them.

We’ve been a customer of Creditsafe since 2007 and it really has evolved with our business. From helping us to make decisions quickly to on-going monitoring of our customers.

Recently we’ve had an Account Manager called Baillie, the service we have received from her so far is quick, precise and knowledgable, she continues to find ways of streamlining our processes and ensuring that we’re on the right package without the sales techniques.

Compared with other credit checking systems we use, Creditsafe is a dream to work with

Dan, the sales person was friendly, flexible, listened to out considerations and produced options to help our decision making process and did not grumble when we changed our minds!

I am writing to formally express my dissatisfaction with the service we have recently received from Creditsafe. Our company relies on your platform daily for essential AML checks, and we were significantly impacted when our subscription expired without prior warning.
I spent three days attempting to resolve this matter, but I found the conduct of the Accounts Manager and Admin Manager to be highly unprofessional. Despite their roles, I found it impossible to reach them, as they were consistently unavailable due to meetings, phone calls, or breaks.
Given the lack of communication and the difficulty in resolving this issue, I can no longer recommend your services.

Sam my accounts manger is brilliant always helpful when i need him

I have been using Creditsafe for number of years now. I find the services/ communication/ information very useful and easy to understand. I mainly use the service to assess credit worthiness of companies applying for credit with us.

Great service, good pricing and account managers always available to assist in good time.

Great product and fab service from everyone at Creditsafe