Dan Hayward is our main point of contact, and he has been dealing with our company for many years. Throughout that time, he has consistently been outstanding. I genuinely cannot praise him highly en... Ver mais
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Leia as opiniões dos outros
Evan Jones called and was very helpful in resolving my issue with the company. I no longer use Credit safe, although I did use it when I had my trading company. He explained the benefits and convinced... Ver mais
Used Graham at Credit Safe for the last few years and he always makes the renewal super easy. He always brings me up to date with all the new services available and ensures we are getting the best va... Ver mais
The reason for 5 star is due to being straight forward using the platform as well as renewing the membership, reports are easy to understand and download. Mathew Davis the account manager is very he... Ver mais
Informações sobre a empresa
Escrito pela empresa
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Informações de contacto
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, Reino Unido
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've just signed up to CreditSafe
I've just signed up to CreditSafe. Great customer service and efficient setting up an account. Chloe Barnett was extremely professional but very friendly. They offered a very competitive package. Look forward to using the service.
Excellent service from Sophie
Excellent service from Sophie. She was extremely helpful, answered all my questions, and made the signup process quick and straightforward. Highly recommend.
Generally good, disappointing additional services
We have used Credit Safe for many years and had really good customer service
We were recently contacted about additional services that would really help our business, however, they do not seem able to implement the additional services. Which is a bit disappointing
I think they need to get these additional services tested better so that they can implement what they are pushing their teams to sell
Great service
Connor was very patient with us whilst we went through our internal process to onboard the system. Continued contact to receive updates but was never pushy.
The options were clearly explained and…
The options were clearly explained and the most appropriate solution for the business was chosen.
Rare find - Top notch service with a personable touch
As a user of Creditsafe, I'm consistently impressed by both the quality of the platform and the people behind it.
The data and insights are incredibly valuable, but what stands out most is the level of service.
It's rare these days to find a company that remains so committed to delivering genuine customer service through people rather than simply directing customers towards automated systems and self-service tools.
Every interaction with the team has been professional, responsive and focused on helping us achieve the best possible outcomes.
I'd have no hesitation recommending.
Informative, helpful & professional
Scott was very informative, helpful, and professional throughout the process. He took the time to answer my questions clearly without being pushy or trying to pressure me into anything. I really appreciated his honest approach and excellent customer service. Thank you, Scott!
Andrew was extremely knowledgeable and…
Andrew was extremely knowledgeable and provided clear, practical guidance throughout the renewal process. He took the time to explain everything and made the experience straightforward. I really appreciated his support and would highly recommend him.
Great product & Acct Management
Always been pleased with the product and all the assistance we receive from our Account Manager - who receives an A* on his own!
The customer support service is very…
The customer support service is very helpful whenever I have an enquiry, with a reasonable response time to my enquiry. Very satisfied with the service they offer.
Customer Support is Excellent
Customer Support is Excellent. Was supported all through the buying process. Simple and effective to use.
Really happy with the service and…
Really happy with the service and advice we receive from Credit Safe. Our Account Manager, Graham, took the time to understand our Business and suggest a package and products that work for us. Great customer service, great product, great experience.
Easily accessible key Company information
Easily accessible key Company information and credit rating is a general guide to health of a business.
Just under 3 years ago i brought a…
Just under 3 years ago i brought a company i worked for. We won a big order 350 k, we lost this order because Creditsafe gave us a poor rating, 3 years later we have trippled our profitability through turnover we have refurbed our offices and showrooms, and we are continously getting offers to sell. Creditsafe were detrimental to our business. I relay this story to all that come to see us. We are just finishing our biggest most profitable project yet.
Had the need for a reliable credit…
Had the need for a reliable credit reference agency for a long time, and have been working with some for equally the same time.. however since we made the switch to Creditsafe UK they have been by a long distance the very best, and this was reaffirmed by the great work and support we always received to any enquiry or question from Mr Dale Rosser our Account Manager, he is a credit to the company and a talent to be retained! We would have no hesitation in recommending Creditsafe UK and Dale Rosser to anyone searching for a great and reliable credit reference agency. Really is a look no further situation!
Our account manager Sarah Lewis was…
Our account manager Sarah Lewis was helpful and friendly.
Great service
Great service, really easy to use. Book training as soon as I'd signed up. Excellent customer service team. Can't fault the onboarding process and the quality of the product.
I spoke with Andrew Ashcroft who was…
I spoke with Andrew Ashcroft who was very informative and helped massively. He was very professional and helped us out very quickly, offered us a tailored package that's right for our business and even didn't mind our little daughter making some noise in the background of the call!
Thanks Andrew!
Great way to check out new potental…
Great way to check out new potental customers
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