Creditsafe UK Opiniões 

3860
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dan Hayward is our main point of contact, and he has been dealing with our company for many years. Throughout that time, he has consistently been outstanding. I genuinely cannot praise him highly en... Ver mais

Classificada 5 em 5 estrelas

Evan Jones called and was very helpful in resolving my issue with the company. I no longer use Credit safe, although I did use it when I had my trading company. He explained the benefits and convinced... Ver mais

Classificada 5 em 5 estrelas

Used Graham at Credit Safe for the last few years and he always makes the renewal super easy. He always brings me up to date with all the new services available and ensures we are getting the best va... Ver mais

Classificada 2 em 5 estrelas

Despite the fact that our data has been synchronised with our accountancy software, it didn't update much on CreditSafe, almostly stayed as it was before. On top of that, our data is mixed up with our... Ver mais

Informações sobre a empresa

  1. Agência de avaliação de risco
  2. Agência de crédito

Escrito pela empresa

As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(3860)

447 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent service from Sandra…

Excellent service from Sandra throughout the process. She was friendly, knowledgeable and took the time to explain everything clearly. The setup was straightforward, and the platform provides valuable insights that will help us make more informed credit decisions. A great experience from start to finish. Highly recommended.

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service experience was…

The customer service experience was great - Evan took the time to set us up with a temporary account and went through comparison of our existing solution to that offered by creditsafe explaining the differences and benefits of the system

29 de junho de 2026
Classificada 5 em 5 estrelas

After a difficult week of the computer…

After a difficult week of the computer saying 'NO', I actually got to speak to a real person at CreditSafe, Garin was a breath of fresh air, someone who was instantly able to assist with our Company Credit Score Questions, knowledgeable, super helpful and friendly! Great service and will use again!

29 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hi Creditsafe Team

Hi Creditsafe Team. Lovely to speak with Carly earlier today. All good with the service that you provide with the online client credit search, no problems at all.
Pleased to renew our contract with you for a further 24 months, with a helpful team, easy to use portal and a very competitive price, why wouldn't you! :)

29 de junho de 2026
Classificada 1 em 5 estrelas

These guys are obvious amateurs

These guys are obvious amateurs, they have given out our business phone no to numerous what i can only presume as credit chasers, the no they have given is a totally different business to us, we constantly get harrassed and my next level is i will complain to the ombudsman, for those that are paying this company to chase down the right company i wouldn't bother

25 de junho de 2026
Opinião espontânea
logótipo da Creditsafe UK

Resposta da Creditsafe UK

Hi Ruth

We’re really sorry to hear about your experience and the frustration this has caused.

The telephone information we hold is sourced from a third-party provider, as there isn’t a single official database for this type of data. While we do our best to ensure accuracy, we fully appreciate how disruptive it can be when incorrect details appear, and we sincerely apologise for the inconvenience and repeated unwanted calls you’ve received.

We have now taken action and can confirm that the number in question has been removed from our records.

If there’s anything further you’d like us to look into, please don’t hesitate to get in touch directly on 02920 886500 or email help@creditsafeuk.com, we’re here to help and want to make sure this is fully resolved for you.

Kind regards,
The Creditsafe Team

Classificada 5 em 5 estrelas

Had recent dealings with Jordan…

Had recent dealings with Jordan Watkins.
Wow! An absolute credit to the company. Was clear concise and explained everything without trying to dazzle us with sales speak.
Nothing was too much trouble and he went out of his way to offer further ways to help us. I didn't ask, but assume he must be head of the department or in a managerial position as he dealt with us so professionally. I hope the company appreciates his hard work, and gives him a well deserved pay rise and promotion in the not so distant future.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

professional sales call

I received a call after requesting information of my business credit report and spoke with Aaron Davies who was informative and knowledgeable. He was insightful and professional throughout and although I didn't take advantage of the services he offered, not right timing, I was left with the sense of speaking to a seasoned salesman who asked for the order and left a positive impression.

22 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Sales focused team

The team is more sales oriented than service.
They focus on sales and you only get to hear from them during renewal. Also, the data is not updated, so many wrong numbers and old information.

24 de junho de 2026
logótipo da Creditsafe UK

Resposta da Creditsafe UK

Hi Kunal,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience hasn’t met expectations. Providing a strong balance between proactive service and commercial support is very important to us, and it’s clear we haven’t achieved that in your case.

We’re also concerned to hear your comments about data accuracy, as maintaining up-to-date and reliable information is a priority for our team.
Your feedback has been shared internally so we can review both our communication approach and our data processes.

If you’re open to it, we’d really welcome the opportunity to understand your experience in more detail and make things right. Please feel free to reach out to us directly on 02920 886500 or help@creditsafeuk.com so we can address your concerns.

Thank you again for your honest feedback, it helps us improve.

Kind regards,
The Creditsafe Team

Classificada 1 em 5 estrelas

Don't bother!

Looks like a good idea, but once you've used your 200 checks which you pay £180 a month for. They harass the life out of you wanting you to purchase more. Don't follow instructions not to contact. I am currently writing a complaint.

23 de junho de 2026
Opinião espontânea
logótipo da Creditsafe UK

Resposta da Creditsafe UK

Hi there,

Thank you for sharing your experience with us.

We’re particularly concerned to hear that you were contacted despite requesting otherwise, as we expect our teams to respect customer preferences at all times.

We’d like to look into this matter further to ensure that our team upholds the highest standards of customer service. Please contact our customer service team at help@creditsafeuk.com, and we’ll be happy to investigate this for you.

We genuinely appreciate you bringing this to our attention.

Kind regards,
The Creditsafe Team

Classificada 5 em 5 estrelas

I’ve just set up a new Creditsafe…

I’ve just set up a new CreditSafe account and wanted to share how impressed I’ve been with the service. The whole process was incredibly efficient — quick responses, clear communication, and Kieran Thomas genuinely made everything straightforward from start to finish.

In a world where onboarding with service providers can often feel slow or complicated, Creditsafe stood out for all the right reasons. Their support was proactive, friendly and genuinely focused on getting things done without any fuss.

A big thank you to the team for making the experience so smooth. Highly recommended.

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Definitely recommend

I have used this company before and have been really impressed with the service every time. They are reliable, professional, easy to deal with, and offer excellent value for money. The credit platform is straightforward to use, gives us clear and useful information, and has been a great support when carrying out credit checks and making informed decisions. It’s refreshing to find a service that is both effective and competitively priced. Overall, I have had a fantastic experience and would definitely recommend them to any business looking for a dependable credit reporting platform.

23 de junho de 2026
Classificada 4 em 5 estrelas

The onboarding experience was…

The onboarding experience was excellent. The team has been professional, responsive and easy to work with throughout the setup process. Communication has been clear, everything has progressed smoothly, and any questions we've had have been answered promptly. It's been a positive experience and we're looking forward to getting started with the platform.

22 de junho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Quite pushy sales tactics

Quite pushy sales tactics. I understand the need to remain in the frame, but it feels a bit relentless to be contacted every day. The service is good and no issues with the site or the information offered, it's always accurate - but brace yourself at renewal time to be bombarded!

22 de junho de 2026
Classificada 4 em 5 estrelas

We use Creditsafe mainly for…

We use Creditsafe mainly for information gathering to support and update our CRM database, rather than for credit checks. The platform is easy to use, the information is clear, and it helps us gather useful company details efficiently.

22 de junho de 2026

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