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Crystal Quest Water Filters Opiniões 

174
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

RO is good way to purify tap water. Company makes a countertop model that is very nice. Hook up to a Watt pump to pump water thru it. Look for Countertop Reverse Osmosis System. I've had mine for 20 y... Ver mais

Classificada 5 em 5 estrelas

I had no idea what system I needed so I forwarded my water analysis and advised I have a well. Stuart recommended a system but it was way over my budget. He worked with me and I bought a system.

Classificada 4 em 5 estrelas

Products are great. Customer service was excellent. A little pricey but things are expensive nowadays so understandable. You get what you pay for our drinking water at my house now is flawless. Even g... Ver mais

Classificada 5 em 5 estrelas

I use a single-filter countertop fluoride (and chlorine) filter. The original filter cartridge lasted longer than I had anticipated. When the water began tasting off, I ordered a replacement cartridge... Ver mais


Informações sobre a empresa

  1. Fornecedor de filtros de água
  2. também em
  3. Empresa de purificação de água
  4. Fornecedor de equipamento para amaciamento da água
  5. Fornecedor de tratamento de água

Sobre Crystal Quest Water Filters

Escrito pela empresa

Crystal Quest: the headquarters and sign, technicians assembling systems, cartridges being filled with media, the commercial systems floor, the team, systems being wrapped and packed, and shipping

Pioneering water filtration technology since 1994

We make high-quality water the standard.

Crystal Quest has designed and hand-assembled water filtration systems in Georgia since 1994, under an ISO 9001 quality management system. We build everything from a countertop pitcher to full-scale desalination, and because we are the manufacturer, we match each system to the water it will treat instead of selling one product to everyone.

Find the right system Talk to a specialist

Since 1994Founded in the USAISO 9001Quality management systemNSF-certifiedComponents in every system

Why customers choose Crystal Quest

✓Designed and hand-assembled in the USA. Our systems are engineered and built in Georgia, not imported and relabeled.
✓Built under ISO 9001, with NSF-certified components. A quality management system covers how every system is designed, assembled, and tested before it ships.
✓Guaranteed Performance. When we recommend a system for your water, we guarantee the contaminant reduction it was chosen for.
✓Factory-direct pricing. You buy from the factory that designs and builds the system, so there is no distributor or reseller markup in between. We pass that saving to you.
✓Fast, free shipping. Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states.
✓Commercial and industrial grade, at every size. The same engineering and quality that go into our commercial and industrial systems go into every whole house and point of use system. A small system gets the same expertise as a plant.
✓Matched to your water. Our specialists size a system from your water source, your concern, your space, and your flow needs, whether it is a home, a business, or a plant.
✓Real people, for as long as you own the system. We do not just sell you a system. Our U.S. based specialists are with you every step of the way, by phone, email, and chat: choosing the right system, installation, and the ongoing care after it, for as long as you have it. Every system carries a one year limited warranty against defects in materials and workmanship.

Find your solution

Every water source is different. Start with where the water comes from and what you want to change about it.

SMART whole house water filter tank with pre and post filtersWhole House SystemsSMART under sink drinking water filter with faucetPoint of Use SystemsThunder under sink reverse osmosis system with storage tank and faucetReverse Osmosis Systems
Whole house reverse osmosis system on a frameWhole House ROWhole house water softener with brine tank and pre and post filtersSoftener and Anti-Scale SystemsCrystal Quest Bath Ball filter with replacement cartridgeShower and Bath
Commercial mid-flow reverse osmosis system on a frameCommercialIndustrial reverse osmosis system skidIndustrial
All residential systemsReplacement cartridges
Request a commercial quotePFAS water filters

Our Guaranteed Performance promise

On select systems we recommend for your water, if the system does not perform as intended, we make it right or take it back.

Read our Guaranteed Performance

Who we serve

The same engineering runs in a family kitchen, a restaurant, a hospital, and a municipal plant. You will find our systems at a national coatings manufacturer, the world’s largest environmental sustainability consultancy, a mechanical heart valve maker, a regulated public water utility, airline hub facilities, a natural history museum, universities, breweries, dairies, and municipal water plants.

HomesMulti-familyFood and beverageHotels and hospitalityHospitals and labsSchoolsFarmsManufacturingMining, oil, and gasMunicipal

Just a click away

Questions about your water or your system? Call (800) 934-0051, email help@crystalquest.com, or chat with us on crystalquest.com. Monday to Friday, 9am to 5pm ET.

Explore crystalquest.com

Fresh Water Begins Here.

Our promise to you

Escrito pela empresa

Built & Sold by the manufacturer, not a reseller
Crystal Quest has designed, engineered, and hand-assembled water filtration systems in the United States since 1994, under an ISO 9001 quality management system.
Matched to your water, not sold off a shelf
Our experts can size a system from your water source, your concern, and your home or facility, so you buy what your water needs.
Performance we stand behind
Systems we recommend are covered by our Guaranteed Performance program, and every system carries a one year limited warranty against defects.
Real people when you need them
U.S. based product specialists answer by phone, email, and chat, Monday to Friday, 9am to 5pm ET, before you buy and for the life of your system.
Fast and free shipping
Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states.

Our Guaranteed Performance promise

We guarantee the systems we recommend

We guarantee the systems we recommend
On select systems our specialists recommend for your water, if the system does not perform as intended after installation, we work with you to make it right, and if we cannot, we take it back. Full terms: crystalquest.com/pages/our-guaranteed-performance

Informações de contacto

Promotion box for Crystal Quest Water Filters

Are you still drinking unfiltered water?

Answer a few questions and get a system matched to your water.

4,5

Excelente

TrustScore: 4.5 em 5

174 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(174)

157 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

They made a wrong a right

I recently ordered online 2 of the bath tub filters and they are great.
Somehow there was a mix up regarding shipping, but once pointed out the mix up they fixed it right then. I appreciate that and plan to order replacement filters when needed from them.

21 de setembro de 2026
Classificada 4 em 5 estrelas

Products are great

Products are great. Customer service was excellent. A little pricey but things are expensive nowadays so understandable. You get what you pay for our drinking water at my house now is flawless. Even gets out fluoride 👍

9 de setembro de 2026
Classificada 5 em 5 estrelas

I called and the sales rep helped me…

I called and the sales rep helped me order all the equipment I needed and made sure I had the right filters.

9 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you, Allison. We are glad the sales rep helped you order the right equipment and filters. We appreciate you choosing Crystal Quest.

Classificada 5 em 5 estrelas

I have been using the shower filters…

I have been using the shower filters for about 4 years. Recently I purchased the shower head and hand held shower with shower filter included and it's been an absolute hit. I love how the shower filters super clean the water. The shower system is very nice too. I can hardly wait until I get my very own.

1 de setembro de 2026
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Resposta da Crystal Quest Water Filters

Thank you, Cecilia. We are glad the shower filters have served you well for about four years, and that the new shower head and handheld with filter have been an absolute hit. We appreciate you choosing Crystal Quest.

Classificada 5 em 5 estrelas

Stuart was great to deal with

Stuart was great to deal with. He answered all my questions and recommended the perfect product for our application.

31 de agosto de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you. We are glad Stuart answered your questions and recommended the right product for your application. We appreciate you choosing Crystal Quest.

Classificada 5 em 5 estrelas

Good Product, Fast Delivery

9 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you, Bob. We are glad the product met your expectations and that delivery was fast. We appreciate you choosing Crystal Quest.

Classificada 5 em 5 estrelas

I purchase my system for new…

I purchase my system for new construction. From the very beginning communicating with logistics on the delivery Crystal Quest team has been excellent! I had a small issue with the a pump and once again they handled everything professionally and with top notch service. I can't begin to tell you how happy I am with the company and the product. Customer service is the best I've dealt with in years.

4 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Joseph, hearing that our customer service is the best you’ve experienced in years means a great deal to our team! We’re glad you felt well supported throughout your project, from coordinating delivery to getting the pump issue sorted out. Knowing you’re so happy with both the system and the service behind it is so wonderful to hear. Thank you for choosing Crystal Quest for your new construction and for taking the time to recognize our team!

Classificada 5 em 5 estrelas

The products came quickly and were easy…

The products came quickly and were easy to install
Thankful to know my children’s bath water is safe for them to be in

9 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you for sharing your experience! We’re very glad to hear that your products arrived quickly and were easy to install. We appreciate you choosing Crystal Quest for your family, and it’s lovely to hear that the experience has brought you added peace of mind at bath time. Thank you for your trust in us!

Classificada 5 em 5 estrelas

overall services review

The CS is very helpful and knowledgeable. The items work fantastically; I cannot find such items elsewhere. And speedy delivery service.

9 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you, Terry, for the kind words. We are glad our customer service team could help and that your order arrived quickly. Thank you for choosing Crystal Quest.

Classificada 5 em 5 estrelas

I get exactly what I order

I get exactly what I order. The website displays products and replacement parts in highly visible and easily identifiable ways so that I know what parts I need and how to replace them when the time comes.

16 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you, Carlos. We are glad everything arrives exactly as ordered. We appreciate your trust in Crystal Quest.

Classificada 3 em 5 estrelas

Still waiting on its arrival….4 days…

Still waiting on its arrival….4 days overdue

8 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Hi Tom, we understand the frustration of waiting longer than expected for your delivery. Your order was placed Friday evening before Labor Day and was fulfilled on Tuesday, September 8, the first business day after the holiday weekend. USPS accepted the package the same day, and its tracking subsequently reported a delay in transit.

While we cannot control USPS transit times or delivery schedules, our team is always here to help follow up on the shipment if needed. If you'd like additional assistance, contact us at help@crystalquest.com so that we can best assist. We appreciate your patience and hope your filters arrive shortly.

Classificada 5 em 5 estrelas

Customer service

Customer service was very responsive and helpful.

8 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Thank you, Kelly. We are glad our team was responsive and helpful when you needed us. We appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

I have been using this product for a…

I have been using this product for a little over a year now. And I am very satisfied with it.

3 de setembro de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Liza, a year in and still happy is exactly what we hope for. Thank you for sticking with us and for the five stars!

Classificada 5 em 5 estrelas

Excellent after-sales service

Excellent after-sales service. They respond quickly, provide great support, and really know their products inside and out. Shipping is fast, and the products are well-made and easy to install. Most importantly, the filters do an excellent job of removing contaminants that other filters may let through. Overall, I’m very happy with both the product and the customer service.

18 de agosto de 2026
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Resposta da Crystal Quest Water Filters

Gregorio, thank you! This is the kind of review our support and shipping teams light up over. Glad the filters are pulling their weight on contaminants other systems miss, and that the after-sales side kept up. Appreciate you taking the time to write it all out.

Classificada 5 em 5 estrelas

I had a problem with one carbon black…

I had a problem with one carbon black cartridge I bought several years ago but just recently installed, Crystal Crest sent me a new cartridge at no cost. Wish I knew the name of the person I talked to. Thanks, Terry Irwin, Louisiana.

31 de agosto de 2026
logótipo da Crystal Quest Water Filters

Resposta da Crystal Quest Water Filters

Terry, glad we could get that carbon black cartridge replaced at no cost, even years later. Sorry we couldn’t put a name on the person who helped you; I’ll pass your thanks along to the team. Enjoy the Louisiana water with a good filter in place.

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