RO is good way to purify tap water. Company makes a countertop model that is very nice. Hook up to a Watt pump to pump water thru it. Look for Countertop Reverse Osmosis System. I've had mine for 20 y... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had no idea what system I needed so I forwarded my water analysis and advised I have a well. Stuart recommended a system but it was way over my budget. He worked with me and I bought a system.
Products are great. Customer service was excellent. A little pricey but things are expensive nowadays so understandable. You get what you pay for our drinking water at my house now is flawless. Even g... Ver mais
I use a single-filter countertop fluoride (and chlorine) filter. The original filter cartridge lasted longer than I had anticipated. When the water began tasting off, I ordered a replacement cartridge... Ver mais
Informações sobre a empresa
- Fornecedor de filtros de água
- também em
- Empresa de purificação de água
- Fornecedor de equipamento para amaciamento da água
- Fornecedor de tratamento de água
Sobre Crystal Quest Water Filters
Escrito pela empresa
Pioneering water filtration technology since 1994
We make high-quality water the standard.
Crystal Quest has designed and hand-assembled water filtration systems in Georgia since 1994, under an ISO 9001 quality management system. We build everything from a countertop pitcher to full-scale desalination, and because we are the manufacturer, we match each system to the water it will treat instead of selling one product to everyone.
Find the right system Talk to a specialist
| Since 1994Founded in the USA | ISO 9001Quality management system | NSF-certifiedComponents in every system |
Why customers choose Crystal Quest
| ✓ | Designed and hand-assembled in the USA. Our systems are engineered and built in Georgia, not imported and relabeled. |
| ✓ | Built under ISO 9001, with NSF-certified components. A quality management system covers how every system is designed, assembled, and tested before it ships. |
| ✓ | Guaranteed Performance. When we recommend a system for your water, we guarantee the contaminant reduction it was chosen for. |
| ✓ | Factory-direct pricing. You buy from the factory that designs and builds the system, so there is no distributor or reseller markup in between. We pass that saving to you. |
| ✓ | Fast, free shipping. Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states. |
| ✓ | Commercial and industrial grade, at every size. The same engineering and quality that go into our commercial and industrial systems go into every whole house and point of use system. A small system gets the same expertise as a plant. |
| ✓ | Matched to your water. Our specialists size a system from your water source, your concern, your space, and your flow needs, whether it is a home, a business, or a plant. |
| ✓ | Real people, for as long as you own the system. We do not just sell you a system. Our U.S. based specialists are with you every step of the way, by phone, email, and chat: choosing the right system, installation, and the ongoing care after it, for as long as you have it. Every system carries a one year limited warranty against defects in materials and workmanship. |
Find your solution
Every water source is different. Start with where the water comes from and what you want to change about it.
 Whole House Systems |  Point of Use Systems |  Reverse Osmosis Systems |
 Whole House RO |  Softener and Anti-Scale Systems |  Shower and Bath |
 Commercial |  Industrial |
| All residential systems | Replacement cartridges |
| Request a commercial quote | PFAS water filters |
Our Guaranteed Performance promise
On select systems we recommend for your water, if the system does not perform as intended, we make it right or take it back.
Read our Guaranteed Performance
Who we serve
The same engineering runs in a family kitchen, a restaurant, a hospital, and a municipal plant. You will find our systems at a national coatings manufacturer, the world’s largest environmental sustainability consultancy, a mechanical heart valve maker, a regulated public water utility, airline hub facilities, a natural history museum, universities, breweries, dairies, and municipal water plants.
HomesMulti-familyFood and beverageHotels and hospitalityHospitals and labsSchoolsFarmsManufacturingMining, oil, and gasMunicipal
Just a click away
Questions about your water or your system? Call (800) 934-0051, email help@crystalquest.com, or chat with us on crystalquest.com. Monday to Friday, 9am to 5pm ET.
Fresh Water Begins Here.
Our promise to you
Escrito pela empresa
- Built & Sold by the manufacturer, not a reseller
- Crystal Quest has designed, engineered, and hand-assembled water filtration systems in the United States since 1994, under an ISO 9001 quality management system.
- Matched to your water, not sold off a shelf
- Our experts can size a system from your water source, your concern, and your home or facility, so you buy what your water needs.
- Performance we stand behind
- Systems we recommend are covered by our Guaranteed Performance program, and every system carries a one year limited warranty against defects.
- Real people when you need them
- U.S. based product specialists answer by phone, email, and chat, Monday to Friday, 9am to 5pm ET, before you buy and for the life of your system.
- Fast and free shipping
- Most orders ship within a day or two, and residential orders over $150 ship free within the lower 48 states.
Our Guaranteed Performance promise
We guarantee the systems we recommend
On select systems our specialists recommend for your water, if the system does not perform as intended after installation, we work with you to make it right, and if we cannot, we take it back. Full terms: crystalquest.com/pages/our-guaranteed-performance
Informações de contacto
175 Chastain Meadows Court #100, 30144, Kennesaw, Estados Unidos da América
- (800) 934-0051
- help@crystalquest.com
- crystalquest.com
Are you still drinking unfiltered water?
4,5
Excelente
174 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 81% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great system for pure water, removes fluoride
I have owned the 3 stainless countertop purifier for over 6 years. I chose the one removes fluoride. It works great and I don’t have to change the filters for 3 years. I love it and tell everyone to buy one, much better than bottled water. Great company, excellent customer service. Was in the water business but we never sold smaller systems like these. Perfect for an apartment or small house, this is all you need, doesn’t take up a lot of space and works very well. Don’t waste your time looking around, just buy from them, you won’t be sorry.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Ronald, six years on the stainless countertop (fluoride) and still recommending it! That means a lot, especially coming from someone who’s been in the water business. You’re right that these systems don’t need to take over an apartment or small-house kitchen. Thank you for sending people our way.
Answering my question correctly 1st time
Answering my question correctly 1st time
9 de setembro de 2026
Resposta da Crystal Quest Water Filters
Don, getting the answer right the first time is the bar we aim for. Thank you for the four stars, and if anything else comes up, we’re here.
I recommended these products for many…
I recommended these products for many people so far. We love the water filters.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you, Jared! We’re thrilled that you love your Crystal Quest water filters and have recommended them to so many others. Your trust and support mean a great deal to our team!
Resposta da Crystal Quest Water Filters
Thank you, Amanda! We’re glad the ordering process was easy and your delivery arrived quickly. We appreciate you choosing Crystal Quest again!
These filters are the best
These filters are the best! The delivery time is super short !!
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you, Cynthia! We’re thrilled you consider our filters the best and that your order arrived so quickly. We appreciate your support and look forward to serving you again!
Trusted shower filter brand
Trusted shower filter brand. I have been using this filter since January 2009. I'm still going strong. Thank you for creating such a great product.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you for being a loyal Crystal Quest customer since January 2009, Nydia! It means a great deal to know that our shower filter has remained a trusted part of your home for all these years. We’re grateful for your continued support!
Resposta da Crystal Quest Water Filters
Thank you, Priscilla! We’re glad our team was helpful and that you’re happy with your Crystal Quest product. We appreciate your five-star review!
Love the unit
Love the unit. No need anymore to run to the store to buy drinking water. Changing the filter every 3 months is doable, but I wish there was an "allowed-gallon-flow" indicator, that shows when it is time to change the filter.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you for sharing your experience! We’re glad your system has eliminated the need to continually purchase drinking water from the store and that replacing the filter has been manageable. We also appreciate your suggestion for a gallon-usage indicator and will share it with our product development team. Feedback like yours helps us continue improving our systems!
Resposta da Crystal Quest Water Filters
Thank you, Jim! We’re happy everything went smoothly, from placing your order to getting it shipped out quickly. We appreciate you choosing Crystal Quest and look forward to helping you again!
Finally, drinkable water!
Thank God for your filters. The water in our village is horrible.
25 de agosto de 2026
Resposta da Crystal Quest Water Filters
We’re so glad you can finally enjoy your drinking water! It means a lot to hear that our filters have made such a difference for you, especially given the challenges with your village’s water. Thank you for trusting Crystal Quest and sharing your experience! We look forward to helping with your water filtration needs for years to come!
I ordered the shower head filter
I ordered the shower head filter and couldn’t be happier. The delivery was quick and the product works perfectly.
1 de julho de 2026
Resposta da Crystal Quest Water Filters
From arriving quickly to performing exactly as expected, we’re so glad your experience with the shower filter has been a great one from the start. Thank you for choosing Crystal Quest and sharing how happy you are with your purchase, DL!
Home System
I purchase a home water filter which after two years stopped working. I think the filter was too small for the house size. But there was really no one to consult with on the best system. Also, it was difficult reordering the cartridges because there was not a good record of what I had purchased or the representative didn't know how to assist me
3 de junho de 2026
Resposta da Crystal Quest Water Filters
Thank you for sharing your experience. Although the purchase and difficulties you described occurred a few years ago, we understand why the experience remained disappointing.
Looking back at the original order, it does appear that the system selected may have been smaller than ideal depending on your household’s actual water demand. In that situation, the cartridges can reach their capacity sooner than expected, making it appear that the system has stopped working even though it may simply require service or replacement cartridges. More detailed sizing guidance at the time could have helped provide a better experience.
We have since made it easier for customers to access their purchase information. Previous orders and compatible replacement products can be viewed by signing in at https://accounts.crystalquest.com. If an older order is not visible or the correct replacement remains unclear, our team can also retrieve the order history and identify the exact cartridges needed.
We would still be glad to review the original system alongside your household’s current water usage and determine whether new cartridges would restore its performance or whether a larger configuration would be more appropriate. Please contact us at help@crystalquest.com, and we will make sure someone assists you directly.
Resposta da Crystal Quest Water Filters
Gerald, we’re glad our team was able to work with you on the shipping cost and help make the order come together. Thank you for recognizing that effort and for giving Crystal Quest five stars!
Best Purchase Ive Made
Changed the pressure and feel of my shower entirely. I leave feeling much more refreshed and feel a distinct difference in my hair as someone with black hair in a way that's positive and makes me excited to take care of my skin and hair. It's always a party in the shower now !
13 de agosto de 2026
Resposta da Crystal Quest Water Filters
“It’s always a party in the shower now” might be one of our favorite descriptions! Nahomie, we’re thrilled that the improvement in your shower’s pressure and feel, plus the positive difference you’ve noticed in your hair, has made caring for your hair and skin something you genuinely look forward to! Thank you so much for sharing such a personal and enthusiastic review, and for calling your Crystal Quest system one of the best purchases you’ve made!
I love these filters
I love these filters. I heard about them on Alex Jones's show about 16 years ago, and I've been using them ever since.
2 de setembro de 2026
Resposta da Crystal Quest Water Filters
Sixteen years is quite a history, William! We love hearing that our filters have remained part of your home for so long. That kind of lasting confidence is something we never take for granted, and we’re glad to have earned your trust through the years. We look forward to keeping your water clean and filtered for many more to come! Thank you for taking the time to share your experience and leaving a review.
Easy to order - Great filters
Order process is very easy for my replacement filters. Having an account, I can look up my past orders and 'buy again' with one click. Delivery was is a timely manner. Filters perform wonderfully.
13 de julho de 2026
Resposta da Crystal Quest Water Filters
It’s wonderful to hear that keeping your filters replaced has become such a simple process. To find a previous order and reorder the correct replacements in one click takes the guesswork out of routine maintenance and helps everyone! Even better, so glad to hear that they arrived promptly and continue to perform spectacularly. Thank you for choosing Crystal Quest to be your continued trusted source for replacement filters!
Easy to install and the water taste so…
Easy to install and the water taste so much better.
1 de julho de 2026
Resposta da Crystal Quest Water Filters
Thank you, Sonia! We’re glad the installation was straightforward and that you noticed such an improvement in the taste of your water. We appreciate you choosing Crystal Quest!
Everything came as ordered and after I…
Everything came as ordered and after I installed all 3 of them hopefully it will work just as well as it has in the past.
Thank you!
13 de agosto de 2026
Resposta da Crystal Quest Water Filters
Stan, it’s great to hear that all three replacements arrived exactly as ordered and are now installed! The fact that your previous set performed well enough for you to return says a great deal. We hope this new set picks up right where the last one left off and provides the same dependable service for a long time to come.
Great customer service
Great customer service! The team made it an easy process with a returnx (due to us purchasing the wrong filters).
13 de agosto de 2026
Resposta da Crystal Quest Water Filters
Thank you for sharing your experience! We’re glad our team made the return process easy for you after accidentally ordering the wrong filters. We understand that mistakes happen, and we’re always happy to help make the resolution as simple as possible. We appreciate you choosing Crystal Quest!
My water still stinks and I got the 3…
Crystal Quest has offered to change my system to remove the smell problem for free. I am excited to see what they can do to make my water taste better.
31 de agosto de 2026
Resposta da Crystal Quest Water Filters
Hi Jeni, thank you for bringing this to our attention. We’re sorry the unpleasant odor you're describing has persisted. Historically, many areas throughout California are well known for having hard water, making the source-water chemistry particularly important when selecting the filtration media or system configuration.
In your system in particular, the Eagle Redox Alloy (in the SMART filter) can interact and convert hardness compounds into calcium ions, while the calcium-based GAC fluoride cartridge may contribute additional calcium minerals. Together, these stages could produce water with a higher mineral content, which can sometimes affect its taste or odor.
Fortunately, the solution may be as simple as changing the cartridge configuration. At no additional cost to you, we can manufacture a custom fluoride-removal cartridge using activated alumina instead of calcium-based GAC. If needed, we can also provide a customized SMART cartridge containing less Redox Alloy to help make the water taste and smell less mineralized, without interacting with the feed water hardness as much.
If you would please give us a call at (800) 934-0051, email us at help@crystalquest.com, or submit a support ticket at https://crystalquest.com/pages/create-support-ticket our team can coordinate the complimentary replacements. Thank you for bringing this to our attention and for choosing Crystal Quest. We appreciate the opportunity to resolve this, and get great tasting (and smelling) water to your faucet!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.