THE PRODUCT, PERSONALIZED BILLFOLD, WAS ABSOLUTELY WHAT I WANTED, THE FEEL OF IT IS SO SOFT AND IT HAS SO MANY COMPARTMENTS FOR CARDS. THE DETAILS ARE EXACTLY AS DESCRIBED, SO I HAD TO ORDER ANOTHER O... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered and received a tumbler from this company with no problem. The tumbler was so gorgeous I ordered another another one. Then I was notified this shipment was delivered. But I never received it,... Ver mais
Everything went wrong. I ordered and was charged and never received the order. I was charged for shipping insurance without being asked and there is no way to use it. I have tried to track the order a... Ver mais
A empresa respondeu
Your product is just what I wanted for my bride's birthday which is coming up in October. My order was handled promptly. Tracking documents gave me ETA, but due to logistical issues involving governme... Ver mais
A empresa respondeu
4,0
Bom
27 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service
Customer service (Charlotte) was very helpful when checking the status of the special order cups I purchased. Will definitely order again.
31 de agosto de 2026
Opinião espontânea
Resposta da Customgiftbest
Dear Pamela Benson
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Customer service was fantastic
Customer service was fantastic in helping find a resolution to my problem. I highly recommend this company as they have creative gifts and excellent communication.
17 de agosto de 2026
Opinião espontânea
Resposta da Customgiftbest
Dear Robin Hill
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great Customer Service
Vendors response to my delayed shipment has made me feel that I am a valued customer. The shipment was lost during carrier logistics and not the fault of original manufacturer and she (Charlotte) has stepped up to still provide the great services to me as a customer to help resolve issue. Great Customer Servive!
20 de agosto de 2026
Opinião espontânea
Resposta da Customgiftbest
Dear David Swift
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jamie was extremely helpful.
Jamie was extremely helpful.
I ordered a custom name gift for my niece and sister, however, I failed to change the name in the second product.
Jamie took time to research my orders and confirmed my error.
Jamie provided a quick link for me to order a replacement with a different name. I will give my sister her's when I receive it.
Thanks Jamie for great customer service and support
Steven W.
12 de agosto de 2026
Opinião espontânea
Resposta da Customgiftbest
Dear Steven Wait
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Resposta da Customgiftbest
Dear Manon Mongrain
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
My problem was taken care of by your…
My problem was taken care of by your personnel quickly advising me of my refund.
10 de agosto de 2026
Opinião espontânea
Resposta da Customgiftbest
Dear SHERRY MILLER
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
A Experiência Trustpilot
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