They took my query and passed it on the manager same day and she took care of everything to get my care refresh plan activated to my Drone so I can start flying. They also gave me numerous email comm... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The team at D1 Store have always been professional and prompt with their service. This time is no different. I highly recommend them! Thank you!
Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Ver mais
I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Ver mais
Informações sobre a empresa
Escrito pela empresa
DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Informações de contacto
421 VICTORIA STREET, 3056, BRUNSWICK, Austrália
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
One of the fasted deliveries I have…
One of the fasted deliveries I have experienced.
Fast delivery
Great service centre
They were easy to deal with and made dropping off my damaged Mini simple and stress-free. Communication was excellent from start to finish. I would highly recommend their services
Hassle free ordering
Hassle free ordering. Delivered quickly.
Great performance from the product.
Can’t ask for more.
Easy to order and quick delivery
Easy to order and quick delivery. Parts are great
Simpl fast and efficient service
Simpl fast and efficient service. Great communication.
We had a damaged drone that we sent…
We had a damaged drone that we sent back and due to the cost of repair being too high they offered us an excellent price on swapping for a brand-new drone. Excellent service through the whole process and very fast turn around.
Osmo pocket 3 accessories
Great accessories for my Osmo pocket 3, fast shipping as well
Simple and efficient process.
Simple and efficient process.
Unfortunately the added:
SERVICE-VIP-AS (FREE GIFT) D1 VIP Device Activation & Setup
Which made exchanging the item less than ideal as the box was opened. This was not a good thing to do.
The discounts are crazy and its legit
staff are most helpful
I found the team very efficient, knowledgable & friendly
Feedback and communication
I didn’t want to send my drone out of state for repairs but was unable to find someone locally to help. D1 website was very easy to follow with a simple step by step process for submitting repair request. Quick and easy feedback from when it arrived to when I had it returned in perfect working order. I was super relieved when I had it back up and flying again.
Very good support and kind
Very good support and kind, they help me with the DJI care and all was very good
Prompt service
The team at the Macquarie D1 store ensured the repair work was handled efficiently and smoothly.
D1 Store makes every purchase easy
D1 Store makes every purchase easy from online store to my door. I've ordered many items for my drones from D1 Store and every purchase is a pleasure with shipping that I know will be at my door in a timely manner.
Awesome product the mini 5 pro
Awesome product the mini 5 pro . Fast postage.
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