D1 Store Opiniões 

3058
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

They took my query and passed it on the manager same day and she took care of everything to get my care refresh plan activated to my Drone so I can start flying. They also gave me numerous email comm... Ver mais

Classificada 5 em 5 estrelas

The team at D1 Store have always been professional and prompt with their service. This time is no different. I highly recommend them! Thank you!

Classificada 5 em 5 estrelas

Exceptional customer service in the sales and Tech department and very quick to respond and solve the problem. They also helped me navigate the system etc and then set up the packages for me. I canno... Ver mais

Classificada 5 em 5 estrelas

I purchased a drone and then activated it immediately but still have not used it. I only realised a week later that there was a DJI Care Refresh Plan that I could purchase but it had to be purchased w... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 34% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(3058)

515 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Outstanding service from the D1 store!

Outstanding service from the D1 store team! Same day responses to queries, friendly team who genuinely want to support customers and give them competitive prices. Product was shipped and received very quickly, will be back to shop with them again!

31 de março de 2026
Classificada 5 em 5 estrelas

Best customer service ever

The company was really responsive and fast to my queries, which impressed me and they had an amazing customer service, with solving any problem that I had with buying, one of their products.

31 de março de 2026
Classificada 4 em 5 estrelas

DJI Avata 2 offers an incredibly…

DJI Avata 2 offers an incredibly immersive FPV experience with intuitive controls and stunning 4K video quality. The flight is thrilling, battery remains somewhat limited for long sessions

10 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not happy,what we ordered and paid for…

Not happy,what we ordered and paid for not what we received,,shop running a scam to sell you more .Go somewhere else.

30 de março de 2026
logótipo da D1 Store

Resposta da D1 Store

Hi Philip,

Thank you for your feedback — we're sorry to hear about the confusion with your order.

This listing was specifically for the foam insert only (as noted in the product name and description), and does not include the full carry case.

We completely understand how this can be easy to miss, and we take that seriously — we'll be reviewing the listing to make it even clearer for future customers.

This is not something we'd ever want anyone to experience and if there is any confusion beforehand, please don't hesitate to contact us before purchasing if you're unsure which option suits your needs.

- D1 Team

Classificada 5 em 5 estrelas

I’ve purchased 3 drones from D1…

I’ve purchased 3 drones from D1 Chermside store & in each case they have been first class to deal with, I now recommend them to anyone I hear who’s looking to purchase a drone. The staff are a true credit to your organisation.
Regards
Glen Pearson

18 de fevereiro de 2026
Classificada 5 em 5 estrelas

Really good fast response

Really good fast response, unfortunately did have a delay in return but that's not lack of trying that was an aus post problem!
Thanks for fixing the drone

27 de março de 2026
Classificada 1 em 5 estrelas

Slow and expensive for drone repairs

I dropped my drone off to be repaired, they had a problem with sending it to the repair shop, so there was a delay.

I then received a quote for the repair that was basically the same cost of a new drone, so why bother repairing it...

Then went they sent the replacement drone to me it was broken so I had to send it back to them again yet more delays.

I sent my drone to them on 10th march, it is now the 6th of April and I still don't have a drone to show for it...

25 de março de 2026
logótipo da D1 Store

Resposta da D1 Store

Hi Samuel,

we're truly sorry for the experience you've had — the timeline you've described is not acceptable, and we take full responsibility for ensuring this gets resolved.

A courier misrouting and a damaged replacement arriving are both outcomes that fell well short of our standards. We escalated your shipments to express, but the carriers did not perform as promised, and we understand that doesn't change the impact on you.

Our team are getting your situation sorted for you at the moment, and it should be back in your hands shortly.

We are truly sorry for the delay and will ensure this won't occur again.

- D1 Team

Classificada 5 em 5 estrelas

D1 store provides a very quick and…

D1 store provides a very quick and efficient service. Purchases are shipped and delivered very quickly, and if you have any questions, support are quite helpful. I have purchased many items from D1store, and have yet to have a bad experience

23 de março de 2026
Classificada 5 em 5 estrelas

Great service

I have bought various drones and found the service from D1 in Brunswick fantastic. Also very reasonable on Repairs.

20 de março de 2026

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