Tried to register to buy extended warranty. Website froze unable to clear and proceed. Had to ring customer service, who are aware of issue. They sorted out and I was able to buy the warranty. What sh... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
After 2 weeks after the air source heat pump install, I'm really pleased with the system and how efficient it is running (currently at 470%). It's taken a good couple of days to adjust from a gas comb... Ver mais
A empresa respondeu
Arranged to register my new heat pump and arrange annual service. All done quite easily and service booked in quickly.
A empresa respondeu
The Daikin unit although big looks neat and modern. It is not noisy at all and we are thrilled with the installation and its overall performance. Delighted that the controls are at our fingertips vi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Distribuidor de sistemas de ar condicionado
- Serviço de conserto de aparelhos de ar condicionado
- Fabricante de caldeiras
- Equipamentos e soluções de energia
- Empresa de aquecedores
- Fabricante de equipamento de ventilação
Escrito pela empresa
Daikin delivers sustainable, energy-efficient indoor climate solutions, from heating and cooling to air quality and ventilation. With 100 years of innovation behind us, we're driving the UK’s transition to low-carbon living through advanced heat pump technology and a commitment to net zero by 2050.
Informações de contacto
The Heights, KT13 0NY, Weybridge, Reino Unido
- marketing@daikin.co.uk
- daikin.co.uk
4,1
Bom
2 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Extremely helpful staff who responded…
Extremely helpful staff who responded quickly.
17 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da Daikin UK
Thank you for your 5* review Yasmin
We're happy to hear that our agent was helpful.
We appreciate your positive feedback.
Customer Service Team
Daikin UK
Non la consiglio
La valutazione della Daikin ibrida dovrebbe essere ZERO. La caldaia Daikin non ha mai funzionato. A partire dagli errori di installazione per mancato lavaggio, a continuare con i continui blocchi e richieste di interventi nei momenti più freddi, per non parlare dei costi di gas e luce quadruplicati rispetto alla mia vecchia caldaia a gas che funzionava benissimo. A gennaio di quest'anno c'erano meno 18° da noi e siamo rimasti senza acqua calda e senza riscaldamento per 3 giorni. Infine l'assistenza, con costi talmente esosi che mi sarei già ricomprata una nuova caldaia: non ci hanno mai suggerito una sostituzione della caldaia nei tempi di garanzia.
Tutto pessimo dall'inizio, e non è ancora finita. Diffidate di Daikin
16 de abril de 2026
Opinião espontânea
Resposta da Daikin UK
Dear Beatrice Chionni
If your review is for Daikin Italy please contact them via their website https://www.daikin.it
If you need Daikin UK support please email customerservice@daikin.co.uk with your installation and contact details and we will be happy to help.
Customer Service Team
Daikin UK
Resposta da Daikin UK
Thank you for your 5* review Trevor Jones
We are pleased to hear that our Adviser Kita was helpful and resolved your registration request, we will share your kind feedback with her.
Customer Service Team
Daikin UK
Heat pump question
Arranged to register my new heat pump and arrange annual service. All done quite easily and service booked in quickly.
9 de abril de 2026
Resposta da Daikin UK
Thank you for your 5* review customer
We're happy to hear that registering your new heat pump and arranging your annual service was done easily.
We appreciate your feedback and are glad the service was booked quickly.
Customer Service Team
Daikin UK
Website problem
Tried to register to buy extended warranty. Website froze unable to clear and proceed. Had to ring customer service, who are aware of issue. They sorted out and I was able to buy the warranty. What should have been a five minute job turned into over an hour. Website needs bug fixing.
10 de abril de 2026
Resposta da Daikin UK
Dear Jim,
We apologies for the website issues occurred when buying your extended warranty.
We are pleased to hear your issue has now been resolved.
Customer Service Team
Daikin UK
Resposta da Daikin UK
Thank you for your 5* review Ian Gerard-Pearse
We are pleased to hear that you had such a great experience.
We appreciate your feedback and are glad that Yvonne was able to assist you.
Customer Service Team
Daikin UK
Resposta da Daikin UK
Thank you for your 5* review David Stranney
We are delighted that you are happy with our products and pleased that your interactions have been positive.
Customer Service Team
Daikin UK
Dakin provided a brilliant service on…
Dakin provided a brilliant service on point considered condition of Tennant and immediately helped out
7 de abril de 2026
Resposta da Daikin UK
Thank you for your 5* review Ajaz Faqir
We are happy to hear that the service received was helpful, especially regarding the tenant's condition.
We appreciate your positive feedback and will be sure to share it with the team.
Customer Service Team
Daikin UK
I have just had a Daikin air source…
I have just had a Daikin air source pump fitted and I am pleased with the quality of the product and the efficiency of how it works
12 de abril de 2026
Resposta da Daikin UK
Thank you for your 5* review CD!
We are delighted to hear that you are satisfied with the quality and efficiency of your new Daikin air source heat pump.
Your feedback is appreciated and we hope you enjoy your installation and service for many years to come.
Customer Service Team
Daikin UK
Brilliant job
5 de abril de 2026
Resposta da Daikin UK
Thank you for your 5*review, Helen Atkinson
We appreciate your kind words and are happy to hear you're enjoying your heat pump.
Thank you for taking the time to share your comments with us.
Customer Service Team
Daikin UK
Looking to purchase a service package for an air source heat pump
I was looking to purchase a service package for my air source heat pump, there was plenty of information on their website for you to make an informed decision, well done
9 de abril de 2026
Resposta da Daikin UK
Thank you for your 5* review.
We are pleased to hear that the information available on our website supported you in making an informed decision regarding a service package.
Thank you for your positive feedback, which is greatly appreciated.
Customer Service Team
Daikin UK
Resposta da Daikin UK
Thank you for your 5* review, Khaliqullah
We are happy to hear that you had an excellent experience.
Thank you for taking the time to share your comments with us.
Customer Service Team
Daikin UK
Great experience
Great telephone manners, very helpful, patient, efficient and friendly.
2 de abril de 2026
Resposta da Daikin UK
Thank you for your 5* review Tamara K.
We are grateful for your feedback and pleased to learn that our team demonstrated a high standard of professionalism during your interaction.
Thank you for taking the time to share your comments with us.
Customer Service Team
Daikin UK
The process was straightforward and all…
The process was straightforward and all that was needed for the warranty was some personal details, everything else was captured during the installation.
2 de abril de 2026
Resposta da Daikin UK
Thank you for your 5* review Peter Wood.
We’re pleased to hear that the process was straightforward for you.
It is reassuring to know that all the required information was captured during installation, helping to ensure a smooth and hassle‑free warranty registration experience.
Customer Service Team
Daikin UK
Daikin were very helpful and made it…
Daikin were very helpful and made it easy for registration
30 de março de 2026
Resposta da Daikin UK
Thank you for your 5* review Julia.
We are pleased to hear that our team provided helpful support throughout your registration.
Your feedback is sincerely valued and helps us maintain a consistently high standard of service.
Customer Service Team
Daikin UK
quality product
23 de março de 2026
Resposta da Daikin UK
Thank you for your 5* review Rob C.
We are pleased to hear that the quality of the product has met your expectations.
Your feedback is appreciated and reinforces our commitment to delivering reliable, high‑standard solutions.
Customer Service Team
Daikin UK
Resposta da Daikin UK
Thank you for your 5* review Sarah Skelding
We are delighted to hear that you are finding our product efficient, quiet, and effective.
We are sure you will enjoy many years of comfort when using your Heat Pump.
Customer Service Team
Daikin UK
Daikin 3 split unit replacement
I've just had a Daikin 3 split unit replaced after 18yrs of service, very pleased with the new unit although we are having some troubles with getting the correct set-up.
26 de março de 2026
Resposta da Daikin UK
Thank you for your 4* review Robert Moss!
We are happy to hear that you are pleased with your new unit!
We are sorry to hear you're having trouble with the setup, please contact your installer directly for support.
Customer Service Team
Daikin UK
Emailed with a query
Emailed with a query, had a reply back quite quickly giving me steps to follow which I did and my query was resolved.
Excellent customer service.
25 de março de 2026
Opinião espontânea
Resposta da Daikin UK
Thank you for your 5* review Kim.
We are pleased to hear that our team was able to respond promptly and provide clear guidance to resolve your query.
Your positive comments regarding the level of customer service are greatly appreciated.
Customer Service Team
Daikin UK
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