I have been receiving the monthly box and I absolutely love it. You get a really cool novelty type of water pipe/bong, a hand pipe, paper, cones, all the good stuff! Unfortunately when I received my... Ver mais
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Leia as opiniões dos outros
I got a Croia Bong that said it had 14mm joints, arrived with 18mm joint so now I can’t use the ash catcher I also ordered as I was under the impression I wouldn’t be lied to! I saw RawOG420 open mult... Ver mais
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They went the extra mile changing the color of the ash catcher I ordered for my boyfriend and he’s going to be so happy! I appreciate daily high club and Zion for helping out greatly and will definite... Ver mais
I truly had one of the best experiences in my life. The company was way open-minded about my product, That got broken during shipment, they replaced me a brand new box. No problem, that's right. A who... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The BEST Smoking Subscription Box service, offering the lowest prices on bongs, bubblers, dab rigs, glass pipes, vaporizers, and more! Come visit our online head shop with fast shipping & No BS!
Informações de contacto
6225 N Hollywood Blvd Ste 145, 89115, Las Vegas, Estados Unidos da América
- care@dailyhighclub.com
- dailyhighclub.com
4,1
Bom
113 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Worth it. Every penny.
I have been receiving the monthly box and I absolutely love it. You get a really cool novelty type of water pipe/bong, a hand pipe, paper, cones, all the good stuff! Unfortunately when I received my box, the (skeleton) hand pipe was broken. Their customer support is top notch. Within an hour of getting my package, discovering it was broken and emailed the company, the issue was resolved. Absolutely love customer support like theirs.
8 de outubro de 2026
Opinião espontânea
They went the extra mile changing the…
They went the extra mile changing the color of the ash catcher I ordered for my boyfriend and he’s going to be so happy! I appreciate daily high club and Zion for helping out greatly and will definitely keep buying.
7 de outubro de 2026
Opinião espontânea
I truly had one of the best experiences…
I truly had one of the best experiences in my life. The company was way open-minded about my product, That got broken during shipment, they replaced me a brand new box. No problem, that's right. A whole box for 1 broken item. Along with that, I accidentally pushed two subscription for the month, except I wanted only one. I can't wait to be refunded so I could start a new subscription.
4 de outubro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Cristina,
Thank you so much for sharing this! 😊 We’re genuinely happy to hear you had such a great experience with us. We’re glad our team could make things right after the shipping damage and get a full replacement box sent your way. 💙
And no worries about the duplicate subscription, you’re all sorted! The extra subscription has already been refunded. We truly appreciate your support and are so happy to have you as part of the community!
Have a great day! 🌟
I got a Croia Bong that said it had…
I got a Croia Bong that said it had 14mm joints, arrived with 18mm joint so now I can’t use the ash catcher I also ordered as I was under the impression I wouldn’t be lied to! I saw RawOG420 open multiple boxes and thought they were cool, it sucks to know you can’t really trust any YouTuber at all. If you want to buy glass I’d just try to buy local if you can, not a good company at all!
2 de outubro de 2026
Opinião espontânea
Resposta da Daily High Club
Hi Shamus,
We understand your frustration regarding the joint-size discrepancy. If there was any uncertainty about the product specifications before placing the order, our Customer Support team would have been happy to clarify the details and help avoid any confusion.
That said, we’d be happy to look into the discrepancy you experienced. Please reach out to our Customer Support team at care@dailyhighclub.com with your order details so we can review the order and assist you further.
Have a great day! ⭐
Customer service spot on.
I’ve always throughly enjoyed the mystery boxes! Recently I received a broken piece and reached out to get it resolved, and in the same day I received an email apologizing and a tracking number for the new piece. They resolved my issue so quickly and I’ll always be a returning customer!
28 de setembro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Leximariee,
Thank you so much for sharing this! 😊 We’re really glad to hear you’ve always enjoyed our mystery boxes and that we were able to make things right so quickly when an item arrived damaged. It means a lot to know our team could turn the situation around and get a replacement on its way the very same day.
We truly appreciate your continued support and love hearing that you’ll be back for more mystery boxes!
Have a great day! 🌟
NOT WORTH IT
your glass will break during shipping and they wont replace it if you were on holiday good luck
29 de setembro de 2025
Opinião espontânea
Resposta da Daily High Club
Hey,
We're sorry for the frustration this has caused. We actually have a flexible policy around broken items. If reported within 48 hours of delivery, we'll replace broken glassware or missing items at no cost. You can check the full policy here: https://dailyhighclub.com/pages/faqs
However, regarding your specific case, we're unable to locate an account under the name provided. Could you please share your order number with us, or reach out directly to our Customer Support team at care@dailyhighclub.com so we can look into this further?
Have a great day! ⭐
Great customer Support
Great customer Support. Great prices, overall 10/10
22 de setembro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Amused,
Thank you so much for the amazing feedback! 😊 We’re thrilled to hear you’re happy with our customer support and prices. A 10/10 rating truly means a lot to our team, and we really appreciate you taking the time to share your experience with us! 💙
Have a great day! 🌟
Excellent customer service
Excellent customer service! Great bang for your buck! What an awesome way to get your collection started. Or just add to it! Highly recommend!👌
22 de setembro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Krystal,
Thank you so much for the fantastic feedback! 😊 We’re so glad you had such a great experience with our customer service and found the products to be a great value. Whether you’re just starting your collection or adding something new to it, we truly appreciate your support and recommendation! 👌
Have a great day! 🌟
I had an issue with shipping and my…
I had an issue with shipping and my order was lost in transit. The customer support was incredible. They responded quickly and got the issue resolved and sent a replacement right away. I’m very satisfied with the companies support.
12 de setembro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Garett,
Thank you so much for sharing this with us! 😊 We’re really glad we could turn a frustrating shipping situation into a smoother experience for you. It means a lot to hear that our team was quick to respond and got a replacement on the way without leaving you waiting. We truly appreciate your patience and support! 💙
Have a great day! 🌟
Great customer support
Great customer support, my piece did get broken in shipping though
14 de setembro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Kayden,
We're sorry to hear the piece arrived broken, sometimes these things happen on the carrier's end during transit. That said, we're glad our support team could still step in and take care of you. Thanks for sharing this with us.
Have a great day! ⭐
Resposta da Daily High Club
Hi Fernando,
It's always great to hear when things come together smoothly, quick responses paired with an easy, no fuss process really do make all the difference in how an experience feels overall.
Glad the team could make things simple for you from start to finish. Thanks so much for taking the time to share this with us, feedback like this genuinely keeps us motivated 🙌
Have a great day! ⭐
I love DHC
Communication! Responded quickly to my question of shipping on a purchase I recently made. Turned out to be-out of stock- I was given the option of replacing or refunding. Replacing Definitely!!! I Love Everything I have ever gotten from DHC!! The monthly box is the Bomb! Always cool AF! I absolutely love these guys!! N the replacement was a different name same function n might’ve been a little different in price but believe me it was to my good!!! I Wholeheartedly support n recommend DHC!
3 de setembro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Kim,
Thank you so much for this glowing review! It really means a lot to hear that an out of stock hiccup still ended up being a smooth, positive experience thanks to quick communication and a fair swap. Knowing the monthly box keeps delivering that excitement every single time, and that you're such a strong supporter of DHC, genuinely makes our day. Thanks for taking the time to share this with us 🙌
Have a great day! ⭐
Good communication and staff are very…
Good communication and staff are very helpful. I like how when I ask a question I don't get ignored and left wondering. I 100% recommend and trust this DHC.
21 de agosto de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Tyler, this absolutely made our day! 🌟 Never wanting a customer to feel ignored or left guessing is exactly the standard we hold ourselves to, so it means a lot to hear the communication came through clearly every time you reached out. Having earned your trust and recommendation is honestly one of the best compliments we could ask for 🙏 Thanks so much for sharing this with us 💚 Have a great day! 😄
Very good customer service
Very good customer service. Had a glass piece arrived broken, snap a photo and sent email, got a response right away. Then took a few days for to be verified, and then boom got a replacement of the glass piece on its way.
14 de agosto de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Alan, really happy this stood out to you! 🙌 Sorry to hear the piece showed up broken, but glad the fix was quick and hassle free from start to finish. A prompt reply followed by a smooth verification and a replacement on its way within days is exactly the kind of experience we aim for. Thanks so much for sharing the details with us, glad to keep you in the DHC family 😊
Have a great day! 😊
Got the 6 month subscription
Got the 6 month subscription. Great glass pieces but horrible for everyday use.
17 de agosto de 2025
Opinião espontânea
Resposta da Daily High Club
Hey Jb, sorry to hear they didn't hold up well for everyday use, that's definitely not the experience we want with a subscription. We'd like to look into this internally and understand more about what went wrong so we can make improvements that lead to a better experience for you going forward. Feel free to reach out to us directly ( care@dailyhighclub.com ) whenever you get a chance, we're happy to help sort things out.
Have a great day! 😊
Patience
This is my second time I’ve had a piece come in broken unfortunately, but both times customer support has been smooth and easy to work with. Just give them their time to do what they got to do, and they’ll help you out with anything you need.
14 de agosto de 2026
Opinião espontânea
Resposta da Daily High Club
Hey King, we appreciate you sharing this! Glad to hear support has been smooth and easy to work with both times, and that they take the time to actually sort things out properly for you. Sorry this happened twice though, that's on us. Thanks for sticking with us and trusting us to make it right.
Have a great day! 😊
They were able to answer the question…
They were able to answer the question with one email, which lately seems to a rarity. Nice to see actual people responding (or an AI that actually can answer a question the first time).
12 de agosto de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Christopher, Thanks so much for this! 😊 Honestly love hearing that, getting it right in one email is exactly what we're going for, no unnecessary back and forth 📧✅ Glad it worked out smoothly for you. Appreciate you taking the time to share this, and glad to have you in the DHC family 🌿
Have a great day!
Resposta da Daily High Club
Hey Alejandra, Thanks so much for the shoutout! So glad Ashlyn made your experience a great one; we'll definitely pass this along to her. Glad to have you in the DHC family 🌿
Have a great day!
The customer service is awful
The customer service is awful. Aric has no business answering emails. I received an item that was unusable but from first inspection looked completely normal, so I filled the bowl once I tried to take a hit realized the manufacturer mistake. They didn't get the hole drilled out completely so it was extremely difficult to pull. So yes Aric I did try to use it ! But since you didn't bother to even ask and just hid behind a bunk policy you lost a customer and everyone i ever speak with will know. You are terrible at ur job. Will never use again!!
4 de agosto de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Kerri, we're always open to returns and want to make things right whenever we can. In this case though, we can see the order was delivered on August 1st, and you contacted us on August 5th, since the item has already been used, it falls outside what we're able to accept for a return or replacement.
Just for reference, the DHC Fully Wrapped Striped Bowl is a 14mm bowl piece meant to sit in the joint of a bong or water pipe, packed with dry herb and lit while inhaling through the piece. If there was ever an issue with the hole not being drilled through properly, that would show up on first use, which is why we ask customers to report issues within 48 hours of delivery.
We know this isn't the outcome you were hoping for, and we're sorry for the disappointment. You can check our full return policy here: Return Policy: https://dailyhighclub.com/pages/faqs
Have a great day!
THIS IS THE THE PLACE THAT TAKES CARE OF YOU!!!!!
Man oh man where do I start, The shipping is lightning fast, The people behind the screen are absolutely phenomenal. They were so helpful and replied to my emails almost instantaneously. This is the best subscription box and online smoke shop there could ever be. I’m beyond excited and thrilled to get more stuff from DHC and to be specific “Zanish R” is hands-down your best employee if you’re thinking about getting a box or even just a piece this is the site to do it on. I love DHC and will now ONLY be buying their subscription box!!!! Ps it’s the best bang for your buck!!!!!
5 de agosto de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Dane, thank you it seriously made our whole team smile reading it. So glad the shipping and support lived up to the hype, and we'll definitely be passing along the love to Zanish, she's going to be thrilled to hear this. Welcome to the DHC family, we can't wait for you to keep exploring more boxes and pieces.
https://dailyhighclub.com/collections/subscription-boxes
Have a great day and happy smoking!
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