I have been receiving the monthly box and I absolutely love it. You get a really cool novelty type of water pipe/bong, a hand pipe, paper, cones, all the good stuff! Unfortunately when I received my... Ver mais
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Leia as opiniões dos outros
I got a Croia Bong that said it had 14mm joints, arrived with 18mm joint so now I can’t use the ash catcher I also ordered as I was under the impression I wouldn’t be lied to! I saw RawOG420 open mult... Ver mais
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They went the extra mile changing the color of the ash catcher I ordered for my boyfriend and he’s going to be so happy! I appreciate daily high club and Zion for helping out greatly and will definite... Ver mais
I truly had one of the best experiences in my life. The company was way open-minded about my product, That got broken during shipment, they replaced me a brand new box. No problem, that's right. A who... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The BEST Smoking Subscription Box service, offering the lowest prices on bongs, bubblers, dab rigs, glass pipes, vaporizers, and more! Come visit our online head shop with fast shipping & No BS!
Informações de contacto
6225 N Hollywood Blvd Ste 145, 89115, Las Vegas, Estados Unidos da América
- care@dailyhighclub.com
- dailyhighclub.com
4,1
Bom
113 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Worth the hype
I have been a customer for a number of years now, so I have had to deal with their customer service. They are excellent people to work with. Prompt, courteous, and fully make the experience hassle free. As for their subscription service and website, everything runs smoothly except sometimes I do have trouble signing in or reviewing my account. I do hope changes or work can be done for that part of the site. If I would like, I may skip a month or gift it to someone else. They are imaginative and innovated in themes and supplies. I would, and I have recommend this to family & friends.
1 de maio de 2026
Opinião espontânea
Resposta da Daily High Club
Hi Anjenette,
Thank you so much for being a loyal customer and for sharing such thoughtful feedback! 😊 We’re especially happy to hear that our customer service has consistently made your experience smooth and hassle-free. We also truly appreciate your recommendation to your family and friends! 💙
We’ve taken note of your feedback regarding the account and sign-in experience as well. Your continued support means a lot to our entire team! 🙏
Have a great day!
i really appreciate the monthly…
i really appreciate the monthly subscription box but i do just hope for a little more bubble wrap and padding for protection as my month of may box arrived with a smashed cereal bowl piece
1 de janeiro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Dan,
Thank you so much for your continued support! 😊 We’re really sorry your May box arrived damaged. We truly appreciate you sharing this feedback, and we’ll keep it in mind as we continue working to improve the packaging and protection of our boxes. 💙
Have a great day! 🌟
Top tier customer service and very…
Top tier customer service and very helpful never would have gotten my stuff with out there help
29 de maio de 2026
Opinião espontânea
Resposta da Daily High Club
Thank you so much for the amazing feedback! 😊 We’re really glad our team could step in and make sure you received your order. Knowing our support made a real difference means so much to us! 💙
Have a great day!
Customer service always very responsive!
1 de junho de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Rhyen,
Thank you so much for your kind words! 😊 We’re so glad to hear that our team has consistently been responsive and there whenever you need us. We truly appreciate your support! 💙
Have a great day! 🌟
Honest and helpful feedback from help…
Honest and helpful feedback from help services and good products
13 de fevereiro de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Emily,
Thank you so much for your kind feedback! 😊 We’re glad to hear you’ve had a positive experience with our support team and are enjoying our products. Your trust and support truly mean a lot to us! 💙
Have a great day! 🌟
If I could give negative stars I would…
If I could give negative stars I would this place is a joke. So their checkout went down on their site so I was sent to another sister company I ordered from there which mind you cost me 10 extra dollars then I waited over a month for it to even be shipped and it still has yet to ship then when it did ship it's now stuck in New Jersey somewhere and they keep telling me to reach out to the USPS. I said that's not how it work before cuz I have ordered from you before my package was lost in transit and you guys allowed me to pick another one between being completely ignored on the customer service chat being passed around with no real results and no answers then all of a sudden they block me on all their sites for messaging customer service so I have to go to the email which takes days if they even do answer this place used to be good I would no longer waste my money with these folks they have done nothing to ask for me a refund or to replace the box or send another one out or anything this place is a complete and utter joke I'm not sure how all these YouTubers are allowing them as sponsors for their videos it is pure ripoff. And I can promise you all these five-star reviews on here are probably bought reviews or employees themselves getting paid to do it. I am highly disappointed this place is a rip off and I will be looking other places from now on to buy boxes from I hear hemper is a lot better company than they will ever be. I feel ashamed that I even recommended this company to anybody that I know. I am highly highly disappointed highly feeling like I was disrespected that my money and time means nothing to them and then to have customer service block me like a spoiled little brat child who's in trouble because they don't want to deal with a problem they created That's a great way to keep a customer base. No wonder they moved to Las Vegas because Las Vegas allows them to get away with things like this where they would have never gotten away with this when they were in California or any other state I wish this company would just finally go under and be done with again if I could give it negative stars I would
20 de maio de 2026
Opinião espontânea
Resposta da Daily High Club
Hey Donald,
We sincerely apologize for the frustration you’ve experienced, and we’re sorry for the delay in getting back to you. We were experiencing some access issues with our Trustpilot account, but we’re here now and would genuinely like the opportunity to look into this further.
We checked our records using the name provided but weren’t able to locate an order matching your information. Could you please share your valid email address or order number so we can review the details properly? You can also reach our Customer Support team directly at care@dailyhighclub.com. 💙
Have a great day! 🌟
Worth the money
Ease of ordering. The contents of ALL the boxes are awesome! A+ for creativity. They also have an assortment of very reasonably priced glass bongs and rigs.
19 de maio de 2026
Opinião espontânea
They were helpful they responded to all…
They were helpful they responded to all my question and made me feel more valued as a customer
11 de abril de 2026
Opinião espontânea
Always excellent!
Always excellent selection. Whenever there is an issue, which has been rare, is is resolved quickly and easily.
6 de maio de 2026
Opinião espontânea
amazing everyone workin for dhc is sexy
12 de maio de 2026
Opinião espontânea
10/10 service
My order had a mishap but customer service communicated, and helped me get what i needed fast definitely 10/10 service.
7 de março de 2026
Opinião espontânea
The Customer Service is top-notch...
The Customer Service is top-notch and responds very quickly should any issue arise. The products are of great quality, and shipping is top-notch. They make it easy to track your shipment and back up their products 100%. They're very professional and kind.
4 de maio de 2026
Opinião espontânea
If i could put 0 i would
If i could put 0 i would. Its like these people dont wanna give me my refund, i ordered a banger from the website and realized oh shit. Didn't check reviews, saw that this place is clear trash and cancelled my order. Its been hours of them telling me we ssent this to someone who can deal with this. LIKE YOU CANT JUST CANCEL MY ORDER AND GIVE A REFUND??? like if im being stupid or atuc up please tell me but like from my pov this is a wreck
19 de fevereiro de 2026
Opinião espontânea
Resposta da Daily High Club
Hi Evie,
We sincerely apologize for the delayed response. We were experiencing some access issues with our Trustpilot account, but we’re here now and would really like the opportunity to speak with you further about this.
We checked our records using the name provided, but unfortunately couldn’t find an account matching it. Could you please share the valid email address or order ID so we can look into the matter properly? You can also reach out directly to our Customer Support team at care@dailyhighclub.com.
Have a great day!
Replaced whole order after broke
My glass came in broke and the completely replaced the whole box for free and even asked what I wanted wheather credit or on normal payment or a new box
6 de fevereiro de 2026
Opinião espontânea
This company will screw you!!!!!!
I would give this scam of a company negative stars if able. I didn’t receive my last box and they refuse to replace it. There rational is that USPS showed it as delivered. The package was insured and they won’t stand behind it. I also had trouble with a sister company. When I pointed this out they had zero surprise. I should have read all the crappy reviews before dealing with this company. The company can continue to hide in Las Vegas with the lax laws. They would be hammered into bankruptcy if they were here in Florida. Moral of the story, do not do business with this company.
15 de janeiro de 2026
Opinião espontânea
Resposta da Daily High Club
Hi Todd,
We're truly sorry to hear about the frustration this situation has caused. After taking a closer look internally, we can confirm your order was placed on January 1st and was delivered to the address provided on January 10th. While the order wasn't insured, tracking confirmation was already shared with you showing that it was successfully delivered.
We understand how unsettling it is to not have your package in hand despite what the tracking shows, and we appreciate you taking the time to raise this with us.
Have a great day! ⭐
Ordered there special box of the month
Ordered there special box of the month, 50 bucks, put in my address and it changed my delivery address, messaged them a few times about it, tried telling me it says it was delivered that there’s nothing they can do, so screw this place, no more money for you
7 de outubro de 2025
Opinião espontânea
Resposta da Daily High Club
Hey Dominic,
We sincerely apologize for the frustration caused by this experience. We reviewed the order history internally and would like to clarify what happened.
The order was placed on October 2 with the shipping address entered at checkout. On October 5, you contacted us because you noticed the order was going to the wrong address. We provided the address that had been entered on the order, and you confirmed that the address had been entered incorrectly. USPS subsequently delivered the original package to that address.
Even after that, we wanted to make sure you received your order, so we went the extra mile and sent a replacement for the complete order on October 15 after confirming the correct address with you. The replacement was successfully delivered on October 21, and we also provided the relevant updates and information by email #646082.
We’re truly sorry for the frustration this situation caused, but we hope this clarification helps provide some context around what happened and the steps our team took to resolve it. 💙
Have a great day! 🌟
Bought a grinder and dab accessories…
Bought a grinder and dab accessories from them. The shipping was a nightmare. It's been almost a month and I'm STILL waiting for my items.
Hemper seems to be a better option as DHC doesn't seem to respect their customers' time or money
Edit: A year later and they want me to look up information on my order. Ridiculous!!!
26 de julho de 2025
Opinião espontânea
Resposta da Daily High Club
Hey Savid,
We sincerely apologize for the frustration caused by the shipping experience and for the delayed response. We were experiencing some access issues with our Trustpilot account, but we’re here now and would really like the opportunity to look into this further.
We checked our records using the name provided, but unfortunately couldn’t find an account matching it. Could you please share the email address, order ID, or order number so we can review the details? You can also reach out directly to our Customer Support team at care@dailyhighclub.com. 💙
Have a great day! 🌟
Amazing serivce and fast shipping
Everything came better than I expected this is my first piece and I love it so much they didn't disappoint at all will buy again
26 de junho de 2025
Opinião espontânea
Resposta da Daily High Club
Thanks so much for the kind words! We're stoked your first piece was a hit — welcome to the club 😎 We’ve got plenty more where that came from, and we can’t wait to pack your next order!
Purchased box opened to hairline crack no replacement
Purchased The Las mas box with 6 other boxes from them all others were fine. opened the box to try piece after smoking out of others to find, a hairline crack on taco bong that leaks fast unusable. Contacted support they said give them time to look into it "ignored" us for about 2 weeks(We had to contact them) and said its past 14 day basically and your on your own. I didn't ask for money back I wanted one item in box replaced We have ordered 7 boxes in 3 months. Will buy from Hemper or someone else felt disrespected. check all your boxes right when they come.
6 de junho de 2025
Opinião espontânea
Resposta da Daily High Club
Hi there,
We’re really sorry to hear about your experience and completely understand your frustration — especially as a loyal customer who’s ordered multiple boxes from us. First, thank you for your support over the past few months; we truly appreciate it.
We’ve recently been handling a higher volume of support tickets and expanded our team to keep up. Unfortunately, it looks like your case wasn’t handled properly, and that’s on us. That’s not the standard of service we aim for, and we’re genuinely sorry you were left feeling ignored and disrespected.
Since we don’t have your contact info linked to this review, we’d love it if you could reach back out and mention this post so we can identify your order and make it right. The issue with the taco bong absolutely deserves a closer look, and we’re happy to revisit it now that we’re aware of what happened.
Thank you again for your feedback — it helps us improve, and we hope we’ll have the chance to earn your trust back.
Order said 4 days shipping now 3 weeks…
My new YouTube channel is where is my daily high club order. I will do my podcast at my mailbox Instead of my grow room.
20 de abril de 2025
Opinião espontânea
Resposta da Daily High Club
Hi there,
We’re really sorry to hear your order took longer than expected — definitely not the experience we aim to deliver. We tried reaching out through Trustpilot to get more info so we could help, but unfortunately didn’t hear back in time before the response window closed.
Shipping timelines can sometimes be affected by carrier delays, but our team is always available to step in, track things down, or make it right. If your order is still unresolved, please reach out to us directly — we’d love to move the show back to your grow room instead of your mailbox.
Appreciate the feedback and hope we can turn things around for you.
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