This scamming company tried taking £39 from my bank today but luckily my bank blocked the transaction and got in contact with me to see if it was a genuine transaction in which I said it wasn't. Now m... Ver mais
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UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 p... Ver mais
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... Ver mais
A empresa respondeu
Scam, would give no stars if possible. My father recently passed, i was trying to locate his old friends, took 50p, which was fine, but then 2 days later took £39 from my account. Went onto websit... Ver mais
A empresa respondeu
1,3
Muito mau
91 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This scamming company tried taking £39…
This scamming company tried taking £39 from my bank today but luckily my bank blocked the transaction and got in contact with me to see if it was a genuine transaction in which I said it wasn't. Now my bank card had been cancelled so they don't attempt to take any more money which is very inconvenient but it has to be done! Report these fraudsters to Action Fraud.
22 de julho de 2026
Opinião espontânea
They did not provide me with the…download
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 pounds taken from my bank. I have sent an email to them asking for full refund and to cancel my subscription the telephone number provided goes to an answer machine that says you are number 1 in a queue then repeats they will answer shortly over and over but no one actually answers that call.
30 de junho de 2026
Opinião espontânea
Rip off scam, avoid!
Initially charged 50pence for a bogus search, then taken £39 off my card for months. No email confirmation from them, no way to get in touch. The only way to stop them is to cancel your card with your bank, which is another major hassle in itself. Absolute evil scammers.
4 de junho de 2026
Opinião espontânea
Resposta da Data App
Hello Tom Franklin,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the charges and the difficulties you describe. We take all customer concerns seriously.
Your comments have been noted and forwarded to the relevant team for review. We remain committed to investigating all customer feedback carefully.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Out and out SCAMMERS
Out and out SCAMMERS , took 50p then £39 without warning from me today 28/05/2026
28 de maio de 2026
Opinião espontânea
Resposta da Data App
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your concerns regarding the charges mentioned. We take all feedback seriously and appreciate you bringing this matter to our attention.
Your comments have been noted and forwarded to the appropriate team for review.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Fraud.. Scammer.. Beware
Fraud... Scammer...
I subscribed.. They took 50p on 20/04/2026..No email from them. I call them and they said yes they received 50p and I told them I have not received any email regarding the subscription and the scammer said she will escalate.. Anyway, I have already blocked future payment and the balance on the card I used
is just £1.50.. Beware.. Scammer
20 de abril de 2026
Opinião espontânea
Resposta da Data App
Hello Sunmola,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your concerns regarding the situation described. We take all customer feedback seriously.
We note that you were able to contact our customer service team and that your request was escalated for review. Your comments have also been forwarded to the relevant department for further investigation.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Be very careful of this company
Be very careful of this company. You get subscribed in to their deal very quickly and unclearly
They take a 50p payment for a trial period so they say then £39 payments twice every month which you aren’t told about until you see it out your bank account. It’s a scam.
23 de março de 2026
Opinião espontânea
Resposta da Data App
Hello Mark Woollett,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience did not meet your expectations and understand the concerns you have raised regarding the charges mentioned. We take all customer feedback seriously and appreciate you bringing this matter to our attention.
Your comments have been noted and forwarded to the relevant team for review.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
Just like everyone else
Just like everyone else, I didn't get my report for the sum charged, when payment went through it said payment had been denied and then the sum was taken and no report provided. Then randomly they tried to take £39 but thankfully HSBC blocked the payment and flagged it as a fraud warning - they have stopped any future payments being removed.
I called Customer service and cancelled the subscription they tried to take from me and are going to investigate why I did not get a report.
14 de março de 2026
Opinião espontânea
Resposta da Data App
Hello Stephen Moody,
Thank you for taking the time to share your feedback.
We are sorry to hear about the difficulties you experienced and understand your concerns regarding the report and the charges mentioned.
We appreciate your acknowledgment that you were able to reach our customer service team and that your subscription cancellation request was processed. We can also confirm that your case is being reviewed so that the issue regarding the report can be fully investigated.
Thank you for your patience while this review is being carried out.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
The reply that's been provided is reassuring
The reply that's been provided is, quite frankly, very reassuring. I'll contact the email address provided and, hopefully, all can be explained but the fact that this company will take no more payments is, simply, stellar: thank you, HP*data-app.net! Sight of your response seems to be very encouraging: I have therefore increased my initial rating: thank you!
30 de janeiro de 2026
Opinião espontânea
Resposta da Data App
Hello Brian Martin,
Thank you very much for taking the time to share your feedback.
We are pleased to hear that our response provided reassurance and helped address your concerns. Customer satisfaction is very important to us, and we are glad that a solution could be put in place.
Should you need any further assistance, our team remains available to help.
Kind regards,
Customer Service Team
📧 contact@data-app.net
📞 +44 020 4579 1068 (8:00 a.m. to 8:00 p.m., Monday to Saturday)
BEWARE FOR FRAUDLENT ACTIVITY
This is an awful site, Offers you 50p trial for 48 hours, The site doesn't work nor supply what it says, Very difficult to cancel & Customer service do not respond, Took £39 twice, Absolute scam cc organising charge back as no response
AWFULL
18 de dezembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We are truly sorry for the frustration you've experienced and for the difficulty you encountered while trying to reach us. At Data-App, we strive for transparency and a smooth user experience, especially during the trial phase.
The 48-hour trial period for £0.50 is specifically designed to allow our users to test our services before any full commitment. If the trial is not cancelled within this timeframe, it automatically converts into a monthly subscription, as indicated in our terms. Regarding the charges you mentioned, we want to investigate this immediately to ensure no errors occurred.
We would like to resolve this with you directly and quickly:
No need for a chargeback: This procedure can be long and complex for you. We are ready to review your account and process a refund ourselves if a technical error prevented you from cancelling or using the service.
Immediate Support: Our customer service team is available and ready to help.
Please contact us again at 📧 contact@data-app.net or call us at 📞 020 4525 5459 (Monday to Saturday, 8 a.m. to 8 p.m.).
We are committed to making this right and hope you will consider updating your review once we have provided a satisfactory solution.
Best regards,
The Data-App Team
Scammers!!
30 de dezembro de 2025
Opinião espontânea
Resposta da Data App
We’re very sorry to hear about your experience and understand your frustration.
At Data-App, every subscription includes a clearly indicated trial period, allowing users to test the service before any ongoing commitment. Occasionally, a technical or administrative issue may cause confusion, and we want to resolve this promptly.
Please contact our support team so we can review your account, clarify the situation, and issue a refund if necessary:
📧 contact@data-app.net
📞 020 4525 5459 (Monday–Saturday, 8 a.m.–8 p.m.)
We are confident that once your case is reviewed, the issue can be clarified and resolved.
This is a complete scam
This is a complete scam. I made a enquiry which cost me 50p but I got a negative result.
A few days later my credit card company put a stop on my card and when I queried it they said it was because of a suspicious transaction of 50p followed by £39 a couple of days later.
The £39 was not paid and my card was reinstated but a couple of days later the £39 reappeared as a pending transaction and that is where I stand now.
I've complained to the credit card company and to this group of scammers, data-app.net have said that they are not going to cancel the payment but will cancel my subscription.
Whether the credit card company will pay them the £39 remains to be seen.
There's always someone out there waiting to take advantage of the unwary.
17 de dezembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re sorry to read about your frustration and we completely understand why this situation has caused concern.
We would like to clarify a few important points. The £0.50 payment corresponds to a trial access, which allows users to test the service before any long-term commitment. As clearly indicated during the checkout process and in our Terms & Conditions, if the service is not cancelled within the trial period, it automatically converts into a monthly subscription (£39). This is not a one-off hidden charge, but part of the trial model used to give customers time to evaluate the platform.
Regarding the result of your enquiry, a negative or empty result does not mean the service failed — it simply reflects the data available at the time of the search. We understand this can be disappointing, and we apologise if this was not the outcome you expected.
Concerning the pending transaction, please note that pending authorisations are managed by card issuers, not by us directly. As confirmed, your subscription has been cancelled, meaning no future charges will be made. Our support team remains available to liaise with you and, if needed, explain the process further so everything is fully clear.
We genuinely aim to operate transparently and to resolve concerns calmly and fairly. We encourage you to contact us directly so we can review your account together and hopefully restore your confidence in our service:
📞 020 4525 5459 (Monday to Saturday, 8 a.m.–8 p.m.)
📧 contact@data-app.net
Once this matter is fully clarified, we truly hope you’ll consider updating your review to reflect the resolution.
Kind regards,
Data-App Support Team
The whole thing is a SCAM that…
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry.
Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial period which is TWO DAYS, and then they sting you for £39 without seeking consent.
They will continue to sting you until you notice and cancel the card debits with your card provider.
DO NOT FALL FOR THIS SCAM BY THESE SHYSTERS!!!
6 de dezembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re very sorry to hear about your experience and understand your frustration.
Please note that our service includes a 2-day trial period, allowing users to test the platform before any subscription commitment, with all details about pricing and subscription terms clearly displayed during the order process. We regret if this information was not sufficiently clear at the time of use.
For any questions or to review your account and clarify any charges, our customer support team is available:
📞 020 4525 5459 (Monday to Saturday, 8 a.m.–8 p.m.)
📧 contact@data-app.net
Your feedback is valuable and helps us improve the transparency and clarity of our service.
I did the 50p search just looked and…
I did the 50p search just looked and they have taken £39.99 from my bank i rang them they said id subscribed i did not do that , they said they wont give the money back and i have no right to my money back
24 de novembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re very sorry to hear about your experience and completely understand your concern. Discovering an unexpected charge can be very frustrating.
To clarify, access to the service always starts with a non-binding trial period, allowing users to test the platform before any subscription begins. All information regarding the trial and subscription is displayed during checkout, though we understand it may not have been clear enough, and we sincerely apologise for the confusion.
Our team can review your account immediately, explain any charges, and assist with cancelling the subscription or processing a refund if applicable.
Please contact us directly so we can resolve this as quickly as possible:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
We are committed to helping you and ensuring this issue is sorted promptly.
Theft from my credit card account
I’d never heard of this business and don’t know where they got my bank details from. Then my credit card Was debited, first by 50p and soon after by £39.20
I called them and they are refusing to refund me the money stolen.
Complete theft.
5 de novembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We are very sorry to hear about your experience and understand your concern. Please note that our service includes a trial period to allow users to test the platform before any subscription or recurring charges are applied.
We strongly encourage you to contact our support team directly so we can review your account, address the charges, and assist you with your concerns: 📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.) or 📧 contact@data-app.net
Your feedback is important and helps us improve transparency and user experience.
Kind regards,
The Data App Team
SCAM
SCAM.
Ring Ur bank straight away ...
No idea who they are ..
Halifax Bank refunded me in 5 mins
14 de outubro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re sorry to hear about your experience. It’s important to always monitor bank transactions closely. If there are any charges from our service that you don’t recognize, please contact our support team so we can review and clarify any subscription or payment issues:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
Kind regards,
The Data-App.net Team
Complete scam
Complete scam! Took my mobey for providing nothing, I tried to cancel, it said my email was not linked, contacted them through their website and heard nothing back then the following month money was taken again! Finally spoke to someone who said it had been cancelled and I will get a refund but whether I do or not time will tell! Avoid at all costs!!
2 de setembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re very sorry to hear about your experience. Our service includes a trial period before any subscription begins, and charges are only applied if the subscription is not cancelled within that period. We understand how frustrating this situation has been and want to resolve it for you.
Please contact our support team so we can ensure your subscription is fully cancelled and process any refund if due:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
Kind regards,
The Data-App.net Team
If i could give this site minus stars i…
If i could give this site minus stars i would nothing but a con just had £39.00 taken out of my account for something i have no idea what for
Just like the other people on here done the 50p thing and then surprize surprize £39.00 gets deducted from my bankacount cant cancell as all contact details are incorect
3 de outubro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re very sorry for this situation. Our service includes a trial period before any subscription, and it can be cancelled within the timeframe to avoid charges. If a payment was taken unexpectedly, our support team can verify your account and assist with any refund or cancellation.
Please contact us at 📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.) or 📧 contact@data-app.net
so we can resolve this promptly.
The Data-App.net Team
Legal scam but still a scam
Like most people who have sent a review, I got conned by the "too good to be true" 50p offer. Thought I was savvy but not so sure now!
I tried to cancel the subscription on their website but it did not recognise my email address as an account.
The phone number on the website is incorrect (not enough digits) and I have also emailed them on their contact email address but to no avail.
Having looked through the responses from the company to other reviewers I have tried the phone number 020 45255459 but this just records a messages. Don't know if anyone else had any satisfaction.
17 de setembro de 2025
Opinião espontânea
Resposta da Data App
Hello,
We are sorry to read your disappointment. Please note that our service always begins with a trial period, which allows you to test the platform before any commitment. The subscription and its conditions are clearly displayed before validation.
Regarding your cancellation request, our support team is fully available to assist you directly and ensure your situation is resolved quickly. You can reach us at:
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
We will be glad to look into your case personally and provide you with a clear solution.
Best regards,
The Data-App.net Team
Resposta da Data App
Hello,
We are very sorry to hear about your experience. Please note that every user benefits from a free trial period to test our service before any commitment. After this trial, the subscription becomes active, which explains any charges you may have noticed.
If you encountered any issues, our team is available to review your account and provide a quick resolution.
📞 020 4525 5459 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@data-app.net
We invite you to contact us so we can clarify the situation and assist you promptly.
It would be a minus 100 if it were an…
It would be a minus 100 if it were an option!
Crooks, a scam ! They took £39 .50 and guess what ! No results! Contacted them via email, customer services . Then today they have taken another £39! I've reported this to my bank and had to freeze my card and get a new one to stop any further payments! DO NOT USE! Absolutely fuming! Someone somewhere is making a fortune out if scamming people with this! The site should be taken down and they should go to prison! 🤬
I have just attempted to email them again. The email is not recognised!
And tried calling the number! Says France? And sorry your call cannot be connected!
So far they have taken , without me realising, nearly £160.50! The police should get involved! 🤬
6 de agosto de 2025
Opinião espontânea
Resposta da Data App
Hello,
We’re very sorry to hear about your experience and fully understand your frustration. Please know that our service offers a free trial period so every user can test the site without any commitment or hidden fees.
Regarding the charges you mentioned, we kindly ask you to contact our customer service directly via our official email contact@data-app.net or by phone at 020 4525 5459, available Monday to Saturday from 8 a.m. to 8 p.m. We want to clarify this situation with you as soon as possible and resolve any misunderstanding.
We take any suspicion of fraud very seriously and work hard to ensure safety and transparency for all our users.
Thank you for giving us the opportunity to assist you.
Best regards,
The Data-App Team
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