This scamming company tried taking £39 from my bank today but luckily my bank blocked the transaction and got in contact with me to see if it was a genuine transaction in which I said it wasn't. Now m... Ver mais
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Leia as opiniões dos outros
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 p... Ver mais
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... Ver mais
A empresa respondeu
Scam, would give no stars if possible. My father recently passed, i was trying to locate his old friends, took 50p, which was fine, but then 2 days later took £39 from my account. Went onto websit... Ver mais
A empresa respondeu
1,3
Muito mau
91 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
AVOID - Like everyone else
Like everyone else, I've been caught with a payment going out of my card for £39, for a service that I did not sign up for. My card company, JAJA, was no use at all and have refused to refund the £39. AVOID THIS COMPANY AT ALL COSTS - shame that I have to give them a one star.
After a few emails I received a refund without any problems, the problem being that they seem to use quite a few names for their company.
3 de agosto de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
SCAM DO NOT USE THIS ‘SERVICE’!!
SCAM DO NOT USE THIS ‘SERVICE’!!! I made an online payment of 50p for a one-off search which of course failed to give any result. No information was clearly displayed to indicate this was a subscription. Less than a week later they have deducted £39 from my account for absolutely nothing. This is deception at its finest.
30 de julho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Who the bloody hell is Dataapp1
Dataapp1 has been taking £29.90 from my bank account since October 2023. Initially 50p on 07/09/2023 and £29.90 every month since 10 months = £299.00. Spoke to my bank Virgin Money Fraud team, who blocked my card but told me that may not stop them asking for money again. Not very assuring. Only way I can stop it is to speak to this company. How?? When I dont know who the company is? Please can someone tell me how to contact them???? £299 is no joke.
7 de setembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam avoid do not use this company
15 de julho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
DO NOT USE SCAM SCAM SCAM
DO NOT USE. Once they have your bank details they will collect monthly amount £39 with no authorisation. SCAM
6 de julho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I wish I'd seen these reviews before…
I wish I'd seen these reviews before getting involved with these people. Nowhere when you are starting the search does it inform you about the subscription. I only found it in their menu after the fact. I have lost money, I have informed my bank who have blocked the payments, (lets see how that goes). I have told the company that their payment requests are now blocked and I wish to cancel my subscription. Again, lets see how that goes. Will update as and when. Oh, and I have reported them to the National Cyber Scam people too. Am also getting in touch with Google as I am sure these scammers are operating outside of their procedures. UPDATE: no refund according to bank, I agreed to it apparently. WHERE EXACTLY WAS THIS THAT I AM SUPPOSED TO HAVE AGREED TO??? Bank has suggested I go to dispute against company but bank website doesn't have an option for this type of thing. Section 75 would have covered me if I'd used a credit card instead of a debit. Guess I'm getting a credit card...
26 de junho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This company is a scammer i like…
This company is a scammer i like others paid 50p to search for a relative, nothing. They couldn't find anyone. Now they have taken £39 from my account. They tried using DATAAPP1, the bank blocked it. So they tried again DATAAPP1 levallois per and it was paid. Cancelled my card , soundslike that won't help tho
21 de junho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Used a search engine website to find a…
Used a search engine website to find a family member, it said it had found them
But needed to pay 50p to unlock 1 time payment. Paid the 50p then said no one found which was frustrating, then few days later tried to take £39.99 but I had no money in the account I used as I use that for all online payments. They are overeating
On people and scamming them. No mention of a recurring payment or anything.
11 de junho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Report as Fraud
i have had a similar experience to everybody else; have now reported this company to Action Fraud and would encourage everybody else to do the same.
My bank ( Barclays) kindly refunded me twice now, and are trying to block payments since the first payment was flagged by them as fraudulent, but data app craftily changed the payment name ever so slightly. i requested my card being blocked and replaced, but similar to others, there seems to be little the banks can do on subscriptions, not that anybody actually willingly and knowingly subscribed!
24 de maio de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam company have taken £39 from my…
Scam company have taken £39 from my bank account for past 3 months till my bank declined them today.
Never signed up for this just a one off payment to research family tree.
As stated by other reviews they don't recognise my email address.
Avoid this company at all costs
5 de junho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
No luck with re- embursment
My bank Nationwide does not believe this is a scam and I did not authorise these payments. They have blocked the firm but won't or can not re-emburse my money and told me to go to citizens advice
As a pensioner on limited income this is poor customer service. It's a good job it wasn't thousands
3 de junho de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam
Scam, would give no stars if possible.
My father recently passed, i was trying to locate his old friends, took 50p, which was fine, but then 2 days later took £39 from my account. Went onto website to cancel, added my email address only to be told my email address does not exist, am now trying to recoup the payment with my bank and cancel any future payments. DISGUSTING COMPANY, preying on people.
31 de maio de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam
Scam, 48hr trial 50p but charge £39.00 with no warning. When queried they say it’s clear on the site that you have to unsubscribe before the 48hrs is up, it’s not.
16 de maio de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This site is just a scam
This site is just a scam. I have only noticed today that £39 had been taken from my bank account. After contacting my bank they informed me that this is a recurring payment and has been paid since February, unfortunately I had not noticed. My bank have now cancelled this payment. Upon trying to contact this company they are saying my email does not exist. BE VERY WARY OF THIS COMPANY AND AVOID AT ALL COSTS.
20 de maio de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This is a scam company
This is a scam company. Tried taking £39.00 out of my bank account. Barcleys blocked the payment until i authorised it. Be aware of this scam company. They are know to the banks as a fraudulent company.
14 de maio de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
If I can give 0 or minus then I most…
If I can give 0 or minus then I most definitely would. Same as everyone else...hidden in the very small print is a sign up to monthly subscriptions. LLOYDS bank done nothing to help other than cancel my card giving me hassle and telling me the payment can only be stopped for 14 months and they will start up again even with new card so have to contact Data NET. Done that, they didn't care, cancelled but not interested in the £39 taken but they wouldn't be would they...If everyone only pays 1 of these before noticing its a lot of money to them! People with morals like this really are the scum of earth.
23 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Fraudsters
Took 50p then charged £39 monthly subscription when is this bunch of scammers going to be put out of business
10 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Avoid!! Please Avoid this scam unprofessional company…
Avoid& Watch out for this shady scam company! They employ deceptive tactics to extract £39 from unsuspecting individuals without their explicit consent. Initially, I agreed to a seemingly innocuous 50p charge for a document which it wasn’t available anything on their data, only to wake up the next day to a staggering £39 subscription fee forcefully deducted from my account. To make matters worse, I don't even have an account with them; they shamelessly exploited my email and card details for their own gain. When I confronted them about this blatant act of theft, they callously shifted the blame onto me, insisting that the responsibility lay in my failure and They blamed me for their sneaky actions.Yet, let's be crystal clear: there was no indication whatsoever of any subscription agreement on my end. Despite their hollow assurances to rectify the situation, they shamelessly Despite their hollow assurances to fix the problem, they shamelessly backed out of their promise, leaving me out of pocket and furious! I refuse to tolerate such egregious behaviour from this fraudulent company. They should face consequences for their terrible actions.Any reputable company worth its salt would promptly refund the money in such circumstances. However, this company's blatant disregard for basic decency and customer satisfaction is nothing short of appalling.
4 de abril de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Same as the everyone else
Same as the everyone else , 50p one day £39 the next day . I have phoned my bank which is nationwide they have put a block on them taking any more money . They advised I e mail these horrible people and ask for my money back. Don't hold out much hope . Feel like a right idiot
30 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Paid 50p and then got charged £39. EVERYBODY HAS A 14 DAY REFUND PERIOD. I called this number 020 4525 5459, told them I would like a refund and they refunded me no problem. Phone call only lasted about 1 minute.
29 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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