This scamming company tried taking £39 from my bank today but luckily my bank blocked the transaction and got in contact with me to see if it was a genuine transaction in which I said it wasn't. Now m... Ver mais
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Leia as opiniões dos outros
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 p... Ver mais
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... Ver mais
A empresa respondeu
Scam, would give no stars if possible. My father recently passed, i was trying to locate his old friends, took 50p, which was fine, but then 2 days later took £39 from my account. Went onto websit... Ver mais
A empresa respondeu
1,3
Muito mau
91 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have also been scammed
I have also been scammed! Agreed to pay 50p 2 days ago as I am trying to find a long lost family member, said there was a match, paid 50p to be told there is no match, 2 days later they take £39 subscription fee unauthorised! I called them they refuse to give my money back and no manager available for me to speak to! How can they prey on people looking for long lost relatives!! It's heartbreaking
26 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scammers!!!
25 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Looks like I’m the latest to be…
Looks like I’m the latest to be scammed, gave limited information about my query and as soon as I paid the 50p there was no information available! They have now taken £39 from my account, any one any info how to get a refund and stop all future payments as no reply from e mails!
23 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
been scammed aswell but i cant find the…
been scammed aswell but i cant find the website to get a refund can some one help
14 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I got caught just like everyone else
I got caught just like everyone else. Paid 50p to get an address which they didn't have and then got hit with a £39 credit card charge. Tried to cancel on their web site but it says they don't have an account for me. Tried to call several times but never answers. AVOID
29 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I have been scammed
I have been scammed, I looked up a number, was charged 50p, now they have taken £39.00 out of my account, contacted my bank, I have e-mailed the company and stated that there is a 14 day cooling off period,
The bank says it looks like I signed up for a reoccurring payment!!!
Reported as fraudulent, dishonest and deceptive
6 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This is fraud
This is fraud. They ask you to authorise £0.50 and then take £39 from your card next day.
Talked to the bank today and they said ask the company for the money.
28 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
FRAUD/SCAMMERS
Took 50p out of account for an alleged search, fortunately my bank has issued a new card, and blocked them and refunded me. They are absolutely disgusting and deserve to be caught out
4 de março de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
The exact same thing happened to me
The exact same thing happened to me - paid 50p to track some information, they said 'no information was found', then a couple of days later that I was charged £39. I tried to block this payment but my bank requests that I contact the company first.
I called and a man with an Arabic accent spoke and made it all seem legitimate and got angry when I said that this was fraud. Supposedly he canceled my 'subscription' but I don't believe it. Came on here and saw that the same had happened to others. Am on the phone to my bank now and it's taking ages - I have a baby to look after. Vile, disgusting scammers. Stay away. I'm going to report them to the police.
27 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
data app.com is a totally fraudulent organisatin
I have had exactly the same experience as all the other scam victims - 50p taken from my account to get the details and then an attempt to take £39 per month for a so-called "subscrption". I can only praise my bank (Nationwide) for spottimg this and denying the payment. What is the Faud Squad doing?- or not doing? This company must be prosecuted and closed down.
22 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Disgrace
Disgrace. Not a service, just a con to take £39 a month from you. I will report them they need shutting down. Legally you should have 14 days cooling off so will be using this but have to cancel my card to be sure can’t take anymore.
20 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Total Scammers
Total Scammers - do not give them your card details...made a one off purchase of some land registry info for 50p ....2 days later they are using my card to take £39 per month for some "ancestry subscription" AVOID AVOID AVOID
10 de novembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scam where they take money out of your…
Scam where they take money out of your account every month
12 de fevereiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This is a service that hides the…Is this Fraud?
This is a service that hides the "subscription" of £39 pm behind a 50p initial payment. Once they have your card details they then proceed to extract £39.
Luckily my bank "flagged" as a possible fraud and prevented it BUT it also means I will be without my debit card until it is replaced. Cannot use the words to describe this lot but you can fill in the "blanks".
31 de janeiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Paid 50p for a search after data app…
Paid 50p for a search after data app appeared to have information I wanted,they did not, this is 'miss selling' and against retail laws. £39 out of my account two days after my initial search, data app refused to refund my money. I emailed them this morning them and told them to refund my money as they have 'miss sold' and I have a legal right to '14 days cooling off period' I recived an email this afternoon stating I will be refunded my money within 7 working days. Don't let them get away with it!
18 de janeiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Scammers
Scammers, same complaint as all of the other reviews below, stupidly paid 50p to search for my divorce date which they state can be found, turned up no such information, then priceeded to take £39 from my card, emailed them and wanted they wanted no responsibility, taken it up with my bank! AVOID AT ALL COSTS!!
21 de janeiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Waste of time and money...
Waste of time and money completed initial searched. Claimed it had found information. Paid then said had nothing. Complained got my 50p back
9 de janeiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Just had the same scam happen to me…
Just had the same scam happen to me paid 50 p with my debit card for 48 hours free use of there database this didnt work.
Now find I have had £39 taken from my account.Have now cancelled my card to stop any more deductions.This company should be shut down for scamming people in this way.
5 de janeiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Fraudulent Company
On the 4th December 2023 I paid this company £0.50 for a couple of attempts to find an address, which didn't work anyway. I had obviously to give them my card details to make payment. I thought that was that, Wrong.
Last night ( 3/1/24 ) I see on my bank account a pending debit of £39 to Date-App Net.
Checking back to the 4th December I find a debit for the £0.50 and also a payment for £39 which I had not noticed. There was no account linked to my email address, Data-App Net had simply kept my card detail and fraudulently taken two payments of £39, I presume they would have continued to do so, had I not cancelled my card.
The matter is now in the hands of the banks fraud department who are investigating this company and the transactions.
3 de janeiro de 2024
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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