This scamming company tried taking £39 from my bank today but luckily my bank blocked the transaction and got in contact with me to see if it was a genuine transaction in which I said it wasn't. Now m... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
UPDATE. I have now received a full refund from them. They did not provide me with the download they charged 50p for then I noticed a further 39 p... Ver mais
The whole thing is a SCAM that basically gets you to pay 50p for an initial enquiry. Deep within the terms and conditions, they tell you that, after your 50p enquiry, you are enjoying a trial p... Ver mais
A empresa respondeu
Scam, would give no stars if possible. My father recently passed, i was trying to locate his old friends, took 50p, which was fine, but then 2 days later took £39 from my account. Went onto websit... Ver mais
A empresa respondeu
1,3
Muito mau
91 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I have been charged with two payments…
I have been charged with two payments and i did not subscribe to this site nor did i pay any money into it.
I have asked for a refund they have declind, i have if i dont get a refund i will get the police invoved and will take it further
28 de dezembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This should be ZERO stars
This should be ZERO stars. Appalling. Like others, paid 50p for a quick search for an old friend only to discover £39 has been taken from my bank account. When I called them, was told that the ‘trial period’ is 48 hours and it’s all on the website. When I told him that this is not made clear, he told me he did not wish to be ‘argumentative’ with me!!! Disgusting, sharp practice at best. Everyone should be made aware of this ‘company’ and its practices.
8 de novembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
!!!!!!!!!!!!!!!!!! AWFUL AWFUL AWFUL
!!!!!!!!!!!!!!!!!!! AWFUL AWFUL AWFUL company takes 39.00 out of your account monthly and l don't even remember using them. Then try and cancel the withdrawals 😕 WHAT A JOKE, NO ONE ANSWERS EMAILS, APP DOES NOT WORK AND PHONE NUMBER CUTS OFF AWFUL AWFUL AWFUL COMPANY !!!!!!!!!!!!!!!!!!!!!!!!
WOOOOW put this review up 4 months ago and the company has only just replied today 27.03.2025 need l say more !!!!!
7 de novembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Tried to take £39.99 after a 50p payment for nothing
Paid 50p for nothing. The next day they attempted to take £39.99 from my account
15 de outubro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
This is a fraudulent company
This is a fraudulent company, my bank actually contacted me today about them taking £29.90 each month from my bank account. I have never heard of them or joined them or used thie r website, how on earth they got my bank details is a mystery to me. I think there should be a police investigation as to how this company operates.
13 de setembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
If I could give zero stars I would
If I could give zero stars I would. This is a fraudulent company that takes 50p legitimately then takes £29.90 and then I believe monthly. BEWARE!
12 de setembro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Do not trust this company
Do not trust this company. Do not give them any bank details. As per other reviews they take £0.50 and next thing you know they are taking £29.99 subscription. I emailed them and received no reply and when I called it kept cutting off. When I eventually got through I was told the conditions are quite clear in their website
26 de junho de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
I authorised an original payment of 50p…
I authorised an original payment of 50p ,, then a day later £29.90 was taken out of my bank. I have tried to fill in the cancellation of subscription form ,, but I get a message that I do not have an account
I have informed my bank and they have put a stop on any future payments
Do not trust this company !!!
18 de abril de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
Fraudulent company
Please see their response to my review which I posted over 2yrs ago and they have responded today 😂 Fraudulent company, see also myonlinesearch.co, they take 50p legitimately it seems then take 29.90 a month from your bank account without authority. They do not answer the phone nor emails. The answerphone message is in French
Additionally, almost all of the 5* reviews for this company are mis spelt in the same manner, e.g i instead of I, with poor grammar and English, and extremely similar wording . This suggests that they are written by the same person or group of people. How odd that they should ask for more information when I have actually phoned their number and the msg is in French. The office address is a building which has,in addition to physical offices, “virtual” office space offering a mail forwarding service etc. I will not let this drop. I used data-app.net which is, it appears, the same company with the same phone number see info-record.com with identical website and phone number
18 de fevereiro de 2023
Opinião espontânea
Resposta da Data App
Hi,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations.
Our service is designed to be transparent and without commitment, and we strive to make all terms clear during the sign-up process. We understand, however, that confusion can occur, and we take your concerns seriously.
If you’d like us to review your case or assist you further, please don’t hesitate to contact our customer service team by email at contact@data-app.net or by phone at 020 4525 5459 (Monday to Saturday, 8am to 8pm).
Kind regards,
The Data-App Team
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