I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I used to be a loyal customer but they have consistently raised prices and diminished in quality in the past 7 years. They also started to charge for shipping. I will be looking elsewhere now. The sav... Ver mais
A empresa respondeu
Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know h... Ver mais
A empresa respondeu
I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... Ver mais
A empresa respondeu
I have used Daysoft for over 20 years. Have found them very comfortable and good value for money. My optician did said the fit isn't as good as with some other contact lenses but acknowledged that m... Ver mais
A empresa respondeu
daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.
Livingstone Boulevard 5, G72 0BP, Blantyre, Reino Unido
Respondeu a 85% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quality gone down the drain, price increased 40% in 3 months.
EDIT: DAYSOFT ATTEMPTED TO FLAG THIS REVIEW AND GET IT REMOVED BUT TRUSTPILOT DETERMINED IT WAS LEGITIMATE. SHAME ON YOU DAYSOFT FOR ATTEMPTING TO CENSOR YOUR OWN CUSTOMERS. NEVER USING YOU AGAIN.
Have been wearing Daysoft for over 10 years. They used to be fantastic, and at a much cheaper price other brands. However, in the past year in particular, I've noticed that frequently I have to disgard a large portion of the lenses, as they have arrived torn or damaged. The materials used must be weaker, as it seems that they are getting damaged on transit. Now I'll often have to disgard about 1/3 of the lenses in the packet, so I'm thinking of looking elsewhere.
The quality has definitely got worse over the last few years -
And it seems to be every time I login to re-order my lenses THE PRICE HAS GONE UP. The reason everyone started using DaySoft - they were affordable and quality -
But now they are pricing themselves alongside the premium brands.

Resposta da Daysoft Contact Lenses
I’ve been using Daysoft lenses for a month now, and at first I was apprehensive but I couldn’t be happier! The lenses are incredibly comfortable, even for extended wear throughout the day. They keep my eyes feeling fresh without any irritation, which is something I’ve struggled with in other brands. (The dry scratchy - want to rip them out kind of feeling)
The affordability is another standout feature—it’s amazing to get such high-quality lenses at a fraction of the cost of others on the market. The ordering process is super easy, and delivery is always prompt, making the whole experience seamless.
Overall, I highly recommend Daysoft lenses to anyone looking for comfort, quality, and affordability. They’ve definitely become my go-to!
Fyi I do use my glasses sometimes just to give my eyes a break

Resposta da Daysoft Contact Lenses
Always great prices ,always a speedy fast service and more importantly the contacts are comfy and over the years has given me no problems. Also worth mentioning is how easy it is to order from their website and super easy to re order same contacts. Well worth checking daysoft out and see how they can serve you.

Resposta da Daysoft Contact Lenses
I ordered the wrong lenses in error, I ordered minus rather than plus lenses over Christmas. Marc caught them at dispatch, cancelled the order and refunded me, perfect!!
I had already placed a second order for the correct lenses which arrived today. Speedy, speedy delivery, thank you.
Great service, wonderful communication with common sense, thanks Marc for making my mess up so easy and straighting it out with out fuss.
All the best for the New Year.

Resposta da Daysoft Contact Lenses
I used this brand of contact lenses for several years with no complaints. Unfortunately in the past few months the quality of lenses went down. I had lenses splitting half in my eye. Those were different batch orders as first I thought I just had some faulty batch.
Removing broken contact lense was pain on the backside so I won't be buying again.
I’m very happy with the high standard of customer service provided by Sandra on the telephone who efficiently made my purchase much easier and faster. Thank you

Resposta da Daysoft Contact Lenses
I was having problems getting order done on line . Phoned customer support and got a lovely young woman who helped me get my order done. Been with the company for years and first time I’ve had a problem .

Resposta da Daysoft Contact Lenses
I went to automatically order my repeat, pressed pay etc. Only after did I notice their 35% price increase!!! 35% are you kidding?!?!
On occasion their lenses split, I throw them in the bin and grab another - I’ll now be letting them know so they can replace, at this price I’ll be looking high street again.
I used to buy these and was happy with them. The last few times I found that they split upon removing them. The quality seems to have gone down. Gone back to the high street brands.

Resposta da Daysoft Contact Lenses
Great lenses with reliable service although slightly disappointed by the considerable price increase in the course of 6 months. In May 2024 I bought daily disposables for 1 month for £16.64 and in November the same order cost £19.91 due to increase in the prices of lenses themselves and newly introduced additional shipping cost.

Resposta da Daysoft Contact Lenses
Really really bad quality, don’t cheap out on your contacts. Get good quality branded ones,

Resposta da Daysoft Contact Lenses
Easy to order service. East to fit. Good instructional videos. Lenses are very soft and can split easily if not careful when handling them. Have on a couple of occasions split whilst wearing though this is rare.. overall good lenses and good service.
FANTASTIC PLACE, STRAIGHT FORWARD FOR PLACING AN ORDER, KIND CUSTOMER CARE PERSON, SWIFT DELIVERY, GOOD PRODUCTS

Resposta da Daysoft Contact Lenses
I'm really pleased with the service that I've had from Daysoft, they even have real people who answer the phone! (I had a query). Great product at a competitive price.

Resposta da Daysoft Contact Lenses
I've been using this company for years.
They were really good, however the last 6/7 batches I've had at least one of the lenses is torn or has a hole in it, or just feels so uncomfortable when they are in
I've wasted so many it's proving to be expensive now so not really saving any money.
I'm not sure if they have changed supplier or what

Resposta da Daysoft Contact Lenses
Since updated web site nothing but problems. Goodbye after over 20 years being a customer

Resposta da Daysoft Contact Lenses
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.