DBS Checks Opiniões 

92
•
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Reported to the government for Dishonest business practice under the 2006 Fraud Act. Hopefully they can sort this out and charge the owner of the business. As like others have stated this company took... Ver mais

Classificada 2 em 5 estrelas

They have tried to make amends. After my negative review and distress trying to get my money back, DBS have offered a refund in response to me removing my negative review. I compromised at an update... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The company has been very smooth to deal with so far. I've had some communication issues with some other companies in the past regarding getting my DBS checks sorted but these guys responded very quic... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Consultor de emprego

Escrito pela empresa

Apply for your DBS Check online in just 3 minutes. Provide us with your email address and basic details and our trained team of advisers will go through your application to ensure it goes through as smoothly and fast as possible.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(92)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

SCAM- I paid £84 for a DBS check and…

SCAM- I paid £84 for a DBS check and received nothing. This is simply a scam...cant believe I was caught!!! Grrrrrr

9 de setembro de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Mab,

Please email us on info@dbschecks.org.uk and our team will look into this.

We have no note of a customer under this name.

Kind regards,
Lisa
Communications Officer

Classificada 5 em 5 estrelas

I found the service very straight-forward

I found the service very straight-forward and the on-line form easy to navigate and complete. The turn-around time for the certificate is very good and so is the offer of an electronic version as I rarely retain any physical paper.

13 de agosto de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Andy,

Thank you, we appreciate you taking the time to write a review.

Kind regards,
Lisa
Communications Officer

Classificada 5 em 5 estrelas

Quick and Easy

Very quick and easy to use service with my DBS delivered electronically within 2 working days and my paper one to follow shortly.
Highly recommended!

14 de agosto de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Ben,

Thank you, we appreciate you taking the time to write a review.

Kind regards,
Lisa
Communications Officer

Classificada 1 em 5 estrelas

Delay in responding

Raised a query 9 May 2024. Only today, 28 May 2024, have they issued a simple acknowledgement. They say: "A member of the team will contact you directly in due course." I have asked them how long it might take for a full response. Watch this space... Later: I thought I was dealing with the DBS but the organisation is just a commercial thing that puts "DBS" in its name. I'll try again.

28 de maio de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Peter,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Please contact us at info@dbschecks.org.uk.

Classificada 5 em 5 estrelas

The communication was efficient and…

The communication was efficient and polite. I felt they went out of their way to be supportive and work to a tight deadline that I had and cannot commend the team enough.

16 de maio de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Ian,

Thank you, we appreciate you taking the time to write a review.

Kind regards,
Lisa
Communications Officer

Classificada 1 em 5 estrelas

Avoid!!

The company has many good reviews on the website, but don't be fooled by this. I ended up paying twice (£160), and in my opinion, the company has poor customer care and is just a legal scheme to make money. I will not be using the company ever again, nor would I recommend them.

14 de maio de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Elizabeth,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Any duplicate payments would be refunded.

Please contact us at info@dbschecks.org.uk.

Classificada 1 em 5 estrelas

Paid for a 24hr service and still…

Paid for a 24hr service and still waiting 1 week later. Had a couple of emails but only after sending chasing emails for 2 applications and one we have had nothing ... scam of a company will be asking for a refund . Will report how that goes....

9 de maio de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Rich,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Please contact us at info@dbschecks.org.uk.

Classificada 1 em 5 estrelas

it would be less than 1 star if i…

it would be less than 1 star if i could. its a total scam!!!!
hopefully i will be able to get a refund for a service which can not be provided from this company.
Edit. As I can’t reply to your response I have saved email confirmations from your company

28 de março de 2024
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi,

We have checked our system and can not locate your application or payment. You may have the wrong company.

Please contact us at info@dbschecks.org.uk.

All refund requests are processed in full.

Classificada 1 em 5 estrelas

SCAM

SCAM. They’re collecting your data. Shows error at the end of the process.

25 de dezembro de 2023
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Andrii,

This is incorrect.

We cannot find your customer details.

Kind regards,
Lisa
Communications Officer

Classificada 1 em 5 estrelas

A scam

A scam! I applied for a dbs check about a week ago and have not heard back from them. They took my payment, £96 but I did not get any confirmation emails or any means to track my application. I tried to email them and and first they said the cannot help with my case as they are an independant company and to direct my query directly to the Disclosure and Barring Service. I sent them a second email about the money reducted from my bank and they asked for proof which I supplied but I haven't heard back since. I would just like a refund at this point. DBS certificate be dammed. Do not use this service!

5 de outubro de 2023
Opinião espontânea
logótipo da DBS Checks

Resposta da DBS Checks

Hi Melissa,

We have a full refund policy if you are not satisfied - please simply email us.

Kind regards,
Lisa
Communications Officer

Classificada 1 em 5 estrelas

SCAMMERS

I wouldn’t even give it one star I think they’re scammers. I’ve heard nothing sent money there an absolute disgrace and I will be taking it further.

9 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers collecting personal data

O Stars if I could- I paid over a week ago for a DBS check for work. I didn't receive any communication or a receipt for payment taken. £85 has left my account, but I have had no case number, just an email from a Matt Ford needing more documentation. I sent and alas another 5 days have passed and I am now convinced I have been scammed. I have tried their number multiple times, at several times a day and it goes through to an automated message saying phone lines are busy and leave a message. I have done this, as well as emailing several times, and I've not heard a peep. Like others, I am concerned about personal information I have shared with these scammers. Please just avoid them and go through a government site, it's really not worth the hassle.

9 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Can you please contact me urgently

Can you please contact me urgently, I have sent two emails and various phone calls and I cant get through to anyone.

I have submitted all documents on Friday 14th July for one employee and the second on Saturday 15th and I have not any any correspondence back.

14 de julho de 2023
Opinião espontânea

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