Just be mindful, if you require an enhanced DBS, this provider does not do enhanced checks.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Reported to the government for Dishonest business practice under the 2006 Fraud Act. Hopefully they can sort this out and charge the owner of the business. As like others have stated this company took... Ver mais
They have tried to make amends. After my negative review and distress trying to get my money back, DBS have offered a refund in response to me removing my negative review. I compromised at an update... Ver mais
A empresa respondeu
The company has been very smooth to deal with so far. I've had some communication issues with some other companies in the past regarding getting my DBS checks sorted but these guys responded very quic... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Apply for your DBS Check online in just 3 minutes. Provide us with your email address and basic details and our trained team of advisers will go through your application to ensure it goes through as smoothly and fast as possible.
Informações de contacto
20-22 Wenlock Road, N1 7GU, London, Reino Unido
- 02045724111
- info@dbschecks.org.uk
- dbschecks.org.uk
2,7
Mau
92 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolute Joke
Constantly sending emails, constantly ringing for over 4 days, just automated message answers, and never gets back to my voice messages. Paid £94.00 for fast track service, and told results would arrive via email within 24 hrs, and by post within 3 days.
Finally receive an email today at 05:15 this morning stating that the address I entered was in the incorrect order? Obvious lie and excuse to bide time. Do not use! Find a GOV approved company!
I am going to give a couple more days until I get my results or further response, as this has obviously exceeded 24 hrs now. Then I am going to activate a fraud claim at my Bank. Save yourself the trouble. DO NOT USE!
28 de abril de 2021
Opinião espontânea
Total scammers
Total scammers! took my money (£84) then said we hadn't paid and sent a link to pay again. Phone number doesn't work either. dealt with a Tom Richards & a Matt Ford by email, now not answering. Use the GOV.UK website, costs £23!
24 de março de 2021
Opinião espontânea
Resposta da DBS Checks
Hi Helen,
Thank you for your email.
We provide additional services such as application checking, supporting document validation, email updates and timely submission to the correct issuing body. These additional services can save you both time and money.
Our team are trying to locate your application but cannot find it. We would like to investigate your issues further. We have also sent you a contact request through Trustpilot.
Customer satisfaction is of upmost importance to us and goes before everything else. Please get in touch (issues@dbschecks.org.uk) and we provide you with a full refund.
We apologise for any inconvenience you feel may have been caused.
Kind regards,
Lisa
Communications Officer
Scammers. Avoid.
I applied for a DBS from these people at the end of January, within 3 days they contacted me to tell me I hadn’t paid for it, or rather they couldn’t find my payment. Tom asked me to send screenshots of my bank account to prove I had paid. I said I am not sending them screenshots of my bank account, but I gave them the information of the transaction but not my bank details, and I still haven’t heard back from them or had a refund.
Edit:
Having replied to your request for information a long time ago. I still haven't heard anything from you. How can I have paid a completely different company when I was using your website? That's your problem to fix. Not mine. Unbelievable.
25 de fevereiro de 2021
Opinião espontânea
Resposta da DBS Checks
Hi Ali,
Thank you for your email.
The reason for the confusion was possibly due to payment being made by one email address and communication by another. Additionally, we continuously have people getting our company mixed up with others.
We are unable to locate any details for yourself to be able to investigate this further.
We have sent a separate email requesting more information to be able to look into this for you.
Kind regards,
Lisa
Communications Officer
Avoid !
Avoid at any cost worst service ever, phone number provided doesnt work adrress provided doesnt exist, 0 reply to my 6 emails. DO NOT PUT YOUR MONEY IN A BIN. Avoid ! Avoid !
27 de agosto de 2020
Opinião espontânea
Resposta da DBS Checks
Hi Jokubas,
Our team are unable to locate your application so please contact us on the following email so our team can assist you: issues@dbschecks.org.uk
Customer satisfaction is of upmost importance to us and goes before everything else.
Kind regards,
Lisa
Communications Officer
A Experiência Trustpilot
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