J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Lynn S below is a whiney little Karen! What an Absolute Jerk for leaving a 1 star only because her FREE coupon had a $40 dollar min purchase. That's called business Lynn! Her review had nothing to... Ver mais
Deconovo Black Out Curtains are fabulous !!! We live in Texas & the heat here is intense & these curtains are helping us keep our home cool while all the air conditioners struggle to keep up with heat... Ver mais
I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Ver mais
Informações sobre a empresa
Escrito pela empresa
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
Informações de contacto
16192 Coastal, 19958, Highway Lewes, Estados Unidos da América
- 877-630-2161
- info@deconovo.com
- deconovo.com
4,1
Bom
282 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful curtains
These curtains are absolutely beautiful! Such a great quality and love the amount of light it brings in. They are perfect for any room.
27 de junho de 2023
Excellent quality and Customer Service.
The quality of the drapes is excellent as well as their customer service. They were very helpful in confirming how many I would need. The delivery was prompt. They thought the color shown in the picture for khaki was as seen, but it was much darker. The customer service looked at the light beige and found fit was darker then the picture as well, so had me return the original and sent the other no problem. They are beautiful!
27 de junho de 2023
Drapes
What Walmart sent to me is curtains. They were wrapped in a plastic bag with no identifying words on it. I’m guessing they were used curtains.
26 de junho de 2023
Resposta da deconovo
Hi, Gina, thank you for your feedback. We are sorry to have given you a bad experience. We immediately reported the problem to the quality control department. If you have any other questions, please contact us via email info@deconovo.com
Kind regards,
deconovo
Great experince
27 de junho de 2023
My living room update
I love my curtains this is my second order. From the time I placed my order and the delivery was less than a week and a half. The quality of the curtains are great for the price.I will highly recommend too everyone.
25 de junho de 2023
Absolutely awesome!!!
The availability of multiple sizes and well as the design being available. Very durable and amazing light reduction. We use them in our living room when we want to turn it into a movie room and they work great. Would recommend to anyone asking to great at least one set and you will want to get more.
25 de junho de 2023
In my opinion the customer service is…
In my opinion the customer service is second to everyone not helpful at all
26 de junho de 2023
Resposta da deconovo
Hi, GEORGE, thank you for your feedback. We are sorry to have given you a bad experience. We exchanged the item for you before, I don't know if you are still satisfied with the current product. If you have any other questions, please contact us via email info@deconovo.com
Kind regards,
deconovo
I was very excited to received my…
I was very excited to received my product so quickly and I absolutely love ❤️ the product. My experience was excellent
26 de junho de 2023
Great high quality products
Great high quality products. Very helpful seller. Just a great experience, will definitely shop here again.
26 de junho de 2023
Great quality.
26 de junho de 2023
Thank you for making buying curtains…
Thank you for making buying curtains easy. I love the way they look in our house.
25 de junho de 2023
Beautiful curtains and great quality
Beautiful curtains and great quality. Waiting time was fast and worth the wait. I loved them, will buy again.
25 de junho de 2023
The product was exactly as advertised!
15 de junho de 2023
We ordered 4 panels
We ordered 4 panels. The website indicated those panels were in stock. We received 3 panels, never got the 4th. After waiting patiently, I wrote the company. They indicated that they never had 4 in the 1st place. Then in order to return them, they told me I had to pay for the return shipping because there was "nothing wrong with the product", even though it was their fault we ordered 4 panels in the 1st place. We will not use this company again.
13 de junho de 2023
Resposta da deconovo
Hi, Steven, thank you for your feedback. We are sorry to have given you a bad experience. we did have enough stock at the time you placed your order, and all of our stock was also sold in other countries and found to be out of stock when we shipped. We have given you a full refund. And we are willing to cover the return shipping costs. You can email us the return shipping record and your PayPal account number at your convenience and we will give you a refund.. If you have any other questions, please contact us via email info@deconovo.com
Kind regards,
deconovo
The blackout curtains are fab
The blackout curtains are fab. I bought 2 sets for the guest room. They're so great I bought 2 sets for my room. Not only do they work well as blackout, they've made a huge difference lowing the summer evening temperature in my room. I think my next purchase will be sheers for the living room. Soon Deconovo will be in every room in my house.
1 de maio de 2023
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