Deposit Protection Service Opiniões 6581

So easy to administer and received my deposit back within days.

Quick and efficient return of deposit and even got a small amount of interest!

I had forgotten my password and was helped getting into my account, part payment on the account was required, this was carried out as per - my and the tenants wishes. Altogether, an excellent service coupled with
understanding and knowlegable staff from customer services

Spoken to Michelle, I was having difficulty submitting information, she talked me through it step by step, and stayed on the line until I had completed the process.
Excellent

Spoke to Charlie regarding a query dating back to 2020 and she was really helpful and passed my enquiry to the correct person: Oilvia Ford, who responded so quickly and efficiently..Thank you both for the great service provided.. :)

The member of staff was pleasant, courteous and very helpful. As a senior citizen who is digitally challenged I have found this to be the case with everyone I have dealt with at DPS.

It is not at all satisfactory when Tenants leave after splitting up, once one of the tenants asks for the deposit and can get it all even if they did not pay it, there is no option for the other tenant to claim there fair share.

I contacted the DPS to address some unexpected complications with managing the deposit accounts for our two rental flats. Although different agents responded to me at different stages in the process I cannot rate more highly the speed, consistency, continuity, professionalism and friendliness with which my difficulties and concerns were addressed and resolved to my complete satisfaction. Thank you!

Ann made it a quick and easy process

Very good, they were very helpful and payback was very quick

As a landlord I would not recommend using this company to protect your deposit. I needed advice regarding releasing a deposit and the lady I spoke to was an abrupt and rude jobsworth and it genuinely sounded like she was reading from a script and would not deviate.
I have used other agencies to protect deposits before and dealing with this company has been my worst experience so far.

They keep your money safe, and no disappointments.

Straightforward and convenient

Because the service was easy to use, straightforward and saving time.

Straight forward, easy to use. Deposit sent with in 5 working days. Fab service

DPS was fantastic, My landlord was a greedy so n so, He wanted to keep all of my deposit for having a few stickers on the walls. DPS didn’t let that happen. It’s a must if you are thinking of renting. You must go through DPS.
Thank you DPS.

The portal layout/UI and customer service has been very good; I have had no complaints in over a decade, and my most recent experience has been the best yet with the availability of comprehensive guidance making compliance even easier.