Great customer experience. Nothing was to but bother, emailed them a few times regarding a product and they replied promptly and delivery was very quick. 5 stars would definitely recommend. Many thank... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I ordered a paddling pool in good faith from these people. It arrived in a battered box. On opening, the whole pool was covered in dirt and mould and you can tell from the way it was packed that it ha... Ver mais
It is my priviledge to give a review of my dealings with this group of charming, polite, very friendly (..but always professional and buisiness-like.) young men. ~My overall experince nothing l... Ver mais
A empresa respondeu
Purchased 2x800w halogen portable heaters 10/10/25 from B&Q online and this company is the company that dispatched the order. Arrived in good time and well packaged. Used only one a few times for co... Ver mais
A empresa respondeu
Informações sobre a empresa
- Plataforma de comércio online
- Fornecedor de peças para eletrodomésticos
- Loja de bancadas
- Grossista de artigos para o lar
- Loja de utensílios de cozinha
Escrito pela empresa
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Informações de contacto
1 Birmingham Road, B71 4JH, West Bromwich, Reino Unido
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
3,7
Aceitável
936 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Appalling customer service
Appalling customer service. Sent an item which only functioned for a week. They’re asking me to return a very large item via Royal Mail and I have no packaging for it. Not prepared to send replacement or provide packaging. Now having to go to Trading Standards. Avoid- these people have no decency….
Edit- despite asking for a refund, these people have taken back the faulty item and sent out another one which hasn’t been delivered to me but they are holding me responsible for. You have asked for my order details- this is a total smoke screen- you know what you have done and won’t take responsibility. Let Trading Standards deal with it now….
17 de fevereiro de 2025
Opinião espontânea
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Nothing really good
Nothing really good,some sand paper, underwear, shorts and other stuff not really useful.
9 de fevereiro de 2025
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Direct 2 public on line supply screwdriver extensions and bits
After an on line search for screwdriver extensions and bits, I found the product I wanted and purchased it easily , Good product, fast delivery, thank you
2 de fevereiro de 2025
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
I am yet to get my parcel
I am yet to get my parcel. I wasn't called when it was to be delivered. It's a week now. Please do something about it. They sent a mail that it has been delivered yet I've not seen it
31 de janeiro de 2025
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Fast delivery
Fast delivery and cheaper than the normal retail shops. The only adverse comment is that it would help if the delivery company can provide the date of the delivery.
24 de janeiro de 2025
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Great service and delivery
I ordered two heaters and received them in time but had an issue so received great customer service from them and prompt actions were taken.
29 de janeiro de 2025
Opinião espontânea
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
Can you kindly provide your Order ID & Channel Of Purchase please?
One of our customer service agents will then get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Great pricing and ultra fast delivery.
22 de janeiro de 2025
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Direct2Public tick all the boxes
Excellent customer service, good price and free delivery. What more can you expect!
3 de janeiro de 2025
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Very reasonable quality, good price and excellent service.
Very reasonable price, prompt dealing with a small issue and partial refund given. Very satisfied overall. Thank you
4 de janeiro de 2025
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Very good product supplied quickly.
Very good product supplied quickly.
Excellent communication.
Well packaged too.
3 de janeiro de 2025
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Overall very poor
Shipping time was very poor. Couple of weeks from purchase to it arriving.
Quality of items purchased very poor. Would not use again or recomend.
30 de dezembro de 2024
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Good product
Items all as described and expected. Marked down due to receiving request for review BEFORE delivery took place
30 de dezembro de 2024
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
New wheels ordered for garden trolley
New wheels ordered for garden trolley, perfect fit and arrived on time. Have previously used Direct2Public and had no problems.
29 de dezembro de 2024
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Great items
Great item at a great price… good quick communications
2 de janeiro de 2025
Opinião espontânea
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Happy with purchase arrived quickly
Happy with purchase arrived quickly
Would buy from this seller again
23 de dezembro de 2024
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Item not as described
Item not as described.
Packaging and description says 2 meters.
Cable length is supposed to be 2 meters in length but it is only 1.5 meters.
8 de dezembro de 2024
Resposta da Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will get in touch with you to resolve the issue for you.
Kind regards
Direct2Public
Resposta da Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
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