Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Gryphon Finnie Stick-Kit Hockey Bag. The hockey bag is great so far, seems good quality, I previously had a Grays hockey bag which fell apart after two seasons so I hope this one lasts longer. It has... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Awful service, extremely unhelpful. System autocorrected my address. Item posted to wrong country but no attempt to help resolve it. Rude response on email. Subsequent response states I put my addre... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Reasonable prices, timely delivery. Lovely trainers that are true to size. 4 star because return period starts from dispatch day which is unfair as it took a few days to receive the parcel. Like most... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I placed an order and used next day delivery. When the item arrived it was flawed. One quick phone call with a follow up email and photograph of the problem and a returns label was issued by Direct Ho... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

Hockey Equipment At Great Prices. Sticks, Shoes, Astros & More From Grays, TK, Adidas & More Leading Brands. Same Day Despatch Up To 3PM.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

112 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Am furious with this shoddy company

Am furious with this shoddy company. Ordered some hockey boots that never got delivered. They agreed to refund me but left me £10 short. Thee are plenty of better companies to use. Avoid

29 de setembro de 2025
Opinião espontânea
logótipo da Direct Hockey

Resposta da Direct Hockey

Hello,

I can find no order in our system with your details. Can you please provide your order number so I can look into this for you?

Kind Regards,
Direct Sports

Classificada 1 em 5 estrelas

Unhelpful customer service

Ordered hockey shoes and paid for delivery on specific date. Shoes didn't arrive then. Company unhelpful when contacted and haven't replied to my last email

17 de setembro de 2025
Opinião espontânea
logótipo da Direct Hockey

Resposta da Direct Hockey

Hi,

Thank you for your feedback.

I am sorry you have encountered an issue with your order. I cannot see any outstanding communication from you. Can you please send an email to enquiries@directsports-eshop.com and provide us with your order number so I can look into this for you?

Kind Regards,
Direct Sports

Classificada 5 em 5 estrelas

Good experience

Really good first experience with Direct Hockey. Good choice of products, great prices, fast delivery. Would buy from again

5 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great hockey shoes!

Delivered on time and great astros, which look just as pictured. Being at sale price made them even better value. I have one very happy girl at the start of the hockey season!

1 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Really good site

This is the second time I’ve now used this site. The prices of items are very competitive; if not the cheapest around. The site is really easy to use and the efficiency of delivery is very good.
Will certainly use again.

30 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

I ordered some field hockey gloves for my showdown team, and (because the order was reasonably large) I paid the £5.99 or whatever it was for next day delivery.

The next day, when I arrived at work, the whole order was sitting there before mid day. Well worth the £6. The prices were about standard, which is to be expected of something which you can buy from multiple websites. What stood out to me though, was how easy the sight was to navigate. I'm completely blind, and so are the rest of the players in the showdown team (it being a blind sport) to one degree or another. That isn't always my experience with shopping websites, so great job!

21 de agosto de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great service

Reasonable prices, timely delivery. Lovely trainers that are true to size.
4 star because return period starts from dispatch day which is unfair as it took a few days to receive the parcel. Like most companies it should start from the day the parcel is received.

28 de agosto de 2025
Opinião espontânea
logótipo da Direct Hockey

Resposta da Direct Hockey

Hi Tina,

Thank you for your feedback.

We are pleased to hear you are happy with your recent purchase from us.

Direct Sports offers an extended 21-day return window—longer than the standard 14 days—which is why it begins from the date of dispatch. Many companies only allow 14 days from delivery, so our policy provides added flexibility.

We thank you for providing us with the opportunity to clarify this for you.

Kind Regards,
Direct Sports

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. Easy website to use, items arrived quickly. I ordered the wrong size gloves but the exchange process was so simple and the new gloves arrived a couple of days later. Extremely impressed.

21 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great prices

Great prices, sent promptly. I bought two pairs of hockey shoes, adidas and Osaka as well as shin guard liners and guards. All for much cheaper than other stockists.

2 de agosto de 2025
Opinião espontânea

A Experiência Trustpilot

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