DLG Auto services are absolutely fantastic. Our car is as good as it was before, it’s like nothing happened. The services excellent and all staff are wonderful from start to finished. start to fini... Ver mais
A empresa respondeu
15-33 Flaxley Parkway, Flaxley Road, B33 9AL Birmingham, GB
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DLG Auto services are absolutely fantastic. Our car is as good as it was before, it’s like nothing happened. The services excellent and all staff are wonderful from start to finished. start to fini... Ver mais
A empresa respondeu
I was contacted very quickly. The advisors who spoke to me on the phone were all very helpful, polite and professional. I was given all the information I needed and kept informed every step of the... Ver mais
A empresa respondeu
My car went off for repair and was fairly quickly returned sadly bits were missing and the job wasn't finished, some parts were still broken, 2 weeks later an engineer came out and couldn't repair it... Ver mais
A empresa respondeu
Brilliant service from start to finish. DLG repaired my car after an accident. Their communications were absolutely first rate. My car was collected from, and delivered back to, my home address and ev... Ver mais
A empresa respondeu
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
15-33 Flaxley Parkway, Flaxley Road, B33 9AL, Birmingham, Reino Unido
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Excellent communication from pick up to return.

Resposta da DLG Auto Services - Birmingham

Resposta da DLG Auto Services - Birmingham

Resposta da DLG Auto Services - Birmingham
Repair done in a week
Car picked up at the time I was given and returned in the time frame given. My catr looked brand new

Resposta da DLG Auto Services - Birmingham

Resposta da DLG Auto Services - Birmingham
Excellent company, great communication and service. My Kia Proceed was picked up on Tuesday afternoon by a professional driver. It was repaired ( front bumper replaced) and was back on my drive Thursday morning. I cannot rate this company high enough

Resposta da DLG Auto Services - Birmingham
polite and helpful constant updates of progress

Resposta da DLG Auto Services - Birmingham
Work carried out cannot see any fault. Your team are very polite and given a good warranty and used genuine parts and matched the paintwork.

Resposta da DLG Auto Services - Birmingham
Car was collected and returned w/o any fuss and at times indicated

Resposta da DLG Auto Services - Birmingham
What over and above what they needed to do

Resposta da DLG Auto Services - Birmingham
Everything was done quickly and professionally but unfortunately the wrong scuff plate was fitted and we are still waiting for the correct one to be fitted.

Resposta da DLG Auto Services - Birmingham
Good communication accurate information pleasant staff

Resposta da DLG Auto Services - Birmingham
Prompt attention regarding damage, kept up to date with everything going on . Very pleased and everyone very helpful
Repair on our looks great, you can't tell it's been in an accident.
Well it all started when my car was stolen and dlg picked it up to carry out repair work under my insurance well got the car back with vim numbers now put on polish and buffer marks on it all totaling 21 pictures taken i was horrified the state it come back to me so they offered to send someone out to buff it out so they sent someone round to my home to do the repairs mind you I was at work and the car was with me didn't even tell me they was coming so the guy called me when he was at my home and said he would get it rebooked but to top all that he posted the vim numbers stickers though my door for me to put not happy no no apology letter compensation this was at stechford dlg repair shop owned by direct line carrying work on Toyota and Lexus and our approved REALLY Mr Lees.

Resposta da DLG Auto Services - Birmingham
Fantastic service from DLG very pleased many thanks.
Super speedy, expected to have the hire car for two weeks but they had the job done in 2 days! And great valet and customer service, always a great bonus 🙏 Thank you
All very professional - fantastic result - really happy with the repairs. Staff were all very friendly and helpful and nothing was too much trouble. Was kept informed at every stage of he repair.
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