The whole booking experience was straight forward thank you,my only concern was the website doesn’t appear to have a secure payment symbol such as https or a padlock.On making the payment my bank did... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Was bit worried abought booking my first holiday since wife died 12. Years ago Instructions exilent easy booked for one week me and Charlie to scatter wife’s ashes and see my freinds and tour F... Ver mais
A empresa respondeu
Be very careful when perusing this portal, for that is what this is. It is not a holiday company, but merely a portal for other holiday letting operators, some of which deserve a very low reputation.... Ver mais
A empresa respondeu
Website is good very easy to get through would have preferred to pay deposit not full amount but not a big issue.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Dog Friendly Cottages, we've gathered over 35,000 professionally managed UK cottages that accept pets. Browse and book with ease, and save big on your next UK cottage break. Dog Friendly Cottages is part of the Snaptrip family which also includes Last Minute Cottages, Big Cottages and Snaptrip.
Informações de contacto
Office LG.03, Cargo Works,1-2 Hatfields, SE1 9PG, London, Reino Unido
- 0203 637 0812
- support@dogfriendlycottages.co.uk
- dogfriendlycottages.co.uk
4,6
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The price
The price, was almost 100 pound cheaper than booking through sakes and Airbnb.
Nice and quick.
23 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Anita,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking quick and easy, and that you were happy with the price compared to other providers.
We really appreciate your feedback and hope you have a fantastic stay. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Ann,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process straightforward.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Very user friendly and easy to use
20 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Allan,
Thank you so much for your lovely review! We’re really pleased to hear you found the website very user friendly and easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Easy to use app very good information…
Easy to use app very good information about each property including the not quite so good things. Felt dog friendly cottages gave honest appraisal of the propertys.
Which made me comfortable to book my holiday.
20 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Graham,
Thank you so much for your thoughtful review! We’re really pleased to hear you found the website easy to use and that you appreciated the detailed and honest information provided for each property. It’s great to know this transparency helped you feel confident when booking your holiday.
We really appreciate your feedback and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Scotty,
Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to use and that the filters helped you explore the many options available.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Easy booking process plenty of…
Easy booking process plenty of information and photos
19 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Ian,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy and that you found the information and photos helpful when choosing your accommodation.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Good choice of properties
Good choice of properties. Easy to navigate the website. Booking process very straightforward
19 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Cally,
Thank you so much for your lovely review! We’re really pleased to hear you found a good choice of properties and that the website and booking process were easy to navigate and straightforward.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Made a booking and deposit paid at…
Made a booking and deposit paid at 11:30 and at 1:30 received an e-mail to say the reservation had not gone through. Really disappointed!
18 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Elaine,
Thank you for taking the time to leave your feedback. We’re very sorry to hear about the disappointment and frustration caused, especially after you had already made your booking and paid a deposit.
We understand how upsetting this must have been, particularly when you were expecting your reservation to be confirmed. Situations like this are not the experience we aim to provide.
Please contact us at support@dogfriendlycottages.co.uk with your booking details so our team can look into what happened and assist you further.
Best wishes,
Rebecca
When making the booking I booked from…
When making the booking I booked from 31st May for 5 nights leaving 5th June. The email confirmation stated arriving 30th May for 5 nights leaving 4th June which isn't what I booked. When I tried to get in touch i was forwarded to Sykes who's customer service has been very poor. I contacted Sykes on 16th May and yet to receive a response to resolve the issues.
16 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Mr Gribbon,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the confusion with your booking dates and the difficulties you’ve experienced trying to resolve this. We understand how frustrating and concerning this must have been, especially when the confirmation details did not match what you selected.
As a booking platform, we work with our partner providers to manage reservations, and we’re sorry to hear that your experience with follow-up support has not met expectations so far.
We’d really like to help ensure this is properly looked into for you. Please contact us at support@dogfriendlycottages.co.uk with your booking reference so we can review this with the relevant partner and assist further.
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Gavin,
Thank you so much for your lovely review! We’re really pleased to hear you found the website great and the booking process really straightforward.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
The property I'd been searching for on…
The property I'd been searching for on many different sites popped up on yours. I had used this property in the past and on different cottage sites including yours, I had tried to find it again but I was unable to type in the name to locate it. I did have some problems trying to pay the deposit, the postcode kept being "taken off" even though the full address was listed. It took 3 tries to pay. Also when I was using different sites including yours, I found that the filters were not specific enough ie. entering 3 bedrooms needed, I got 2 bedroom properties shown and entering 2 bathrooms I got 1 bathroom shown. I don't remember this confusion when I've been looking in the past
15 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Sue,
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear you were able to find the property you were looking for again, especially one you’ve enjoyed staying in previously.
We’re sorry to hear you experienced some issues during the booking process, particularly with the deposit payment and the filter results not fully matching your search criteria. Feedback like this is really valuable and will be shared with the relevant team so it can be reviewed and improved.
We really appreciate you sharing your experience and hope you have a wonderful stay. We look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Chris,
Thank you so much for your lovely review! We’re really pleased to hear you found the website easy to use and that you were happy with the pricing.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Easy to use - better than Sykes
Easy to use. Once requirements have gone in (along with details of "Drive Time" limitations|) , then seeing the availability on a Map is a great bonus. Being able to confirm the Drive Time using Location Postcode is a definite game changer. Don't get either of these benefits with Sykes.
14 de maio de 2026
Resposta da Dog Friendly Cottages
Hi there,
Thank you so much for your fantastic review! We’re really pleased to hear you found the site easy to use and that features like the map view and drive-time filtering made it easier to find the right property. It’s great to know the postcode-based travel time helped make the decision even simpler for you.
We really appreciate you sharing your experience and hope you have a wonderful stay. We look forward to helping you plan your next getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Malcolm,
Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to use.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Denise,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking process easy and appreciated the follow-up emails.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Mr Hood,
Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and were happy with the selection of properties available.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Great support service when i called
11 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Calum,
Thank you so much for your lovely review! We’re really pleased to hear you had a great experience with our support team when you called in.
We really appreciate your feedback and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi Ian,
Thank you so much for your lovely review! We’re delighted to hear you had a great experience with us.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Very easy site to use with good clear…
Very easy site to use with good clear descriptions of the property.
10 de maio de 2026
Resposta da Dog Friendly Cottages
Hi Veronica,
Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to use and the property descriptions clear and helpful.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
Resposta da Dog Friendly Cottages
Hi there,
Thank you so much for your lovely review! We’re really pleased to hear you found the booking system really easy and straightforward to use.
We hope you have a fantastic stay and look forward to helping you plan your next dog-friendly getaway!
Best wishes,
Rebecca
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.